We stayed two nights and BOTH mornings we took COLD (really) showers. When we called the front desk to find out what the problem was, the answer was "We have a full hotel and all the guests are fighting over the hot water. I suggest you wait about an hour." The response did not indicate that this was unusual or surprising. True, the place was packed with a tour group, but there is no excuse for a hotel to have NO hot water in the morning. Yes, the neighborhood is not too good - a 24 hr. XXX shop is directly across the street. And, yes, there wasn't near enough hotel staff to keep the tables anywhere near clean at the reasonable good morning breakfast. And, yes, when I asked for the manager to complain/ask for a room refund for the lack of hot water, the response was "You'll have to wait till he comes in about noon, I can't do anything." After providing my email, still no response three weeks later. THIS PLACE SHOULD NOT BE CONFUSED WITH A REAL HOLIDAY INN.
- Official Description (provided by the hotel):
- 'You'll Love It In Here' at our Vancouver Hotel. The Atrium Inn Vancouver is located minutes from downtown Vancouver. Our boutique-style hotel is close to everything in Vancouver. Are you searching for a pet friendly hotel near fun and exciting attractions? When you stay at the Atrium Inn Vancouver you can catch an event at the Pacific Coliseum, venture to PNE and Playland, or explore Stanley Park. Guests enjoy staying in our rooms with one king or two queen beds or a king suite. Our location off Trans Canada Highway 1 makes it easy to get to meetings. Rogers Sugar, ECOMM, Metrotown, BCIT and other businesses are nearby. Make your event a success with our meeting rooms and A/V rental equipment. With free high-speed, wireless Internet access, you'll have a productive stay in Vancouver. You can burn calories at our fitness centre, get a good night's rest on our triple-sheeted beds, and start the morning with a free buffet breakfast with hot and cold items. ... more less
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- Also Known As:
- Holiday Inn Express Vancouver Hotel Vancouver
- Vancouver Holiday Inn Express
- Holiday Inn Vancouver