Arrival was nice, with a warm welcome from the desk staff. Throughout our stay, the staff were friendly, helpful and professional. Unfortunately, they were not able to access my IHG status, as their computers were not set up to connect. (?)
Our room opened onto a back alley, looking into the back windows of the houses behind the hotel, the carpet appeared badly worn, (cigarette?) burn marks in multiple places, and overall the room decor just seemed tired and old. Security is always a first concern in any hotel...The second floor at this property is low enough on the back side of the hotel that it could be accessible from the street below by a determined burglar. I would suggest that 3rd floor and above would avoid two of these problems (safety/security and the view in neighbors' windows).
My overall rating of average was the result of the physical condition of the room and the price for this room (negative), slightly offset by great service and a slightly above average breakfast (positive).
As a Platinum member of IHG Rewards, I stay in a lot of hotels and many HI Expresses. This one could be a very nice stay with some work.
- Official Description (provided by the hotel):
- 'You'll Love It In Here' at our Vancouver Hotel. The Atrium Inn Vancouver is located minutes from downtown Vancouver. Our boutique-style hotel is close to everything in Vancouver. Are you searching for a pet friendly, Vancouver hotel near fun and exciting attractions? When you stay at the Atrium Inn Vancouver you can catch a game at the Pacific Coliseum, venture to PNE and Playland, or explore Stanley Park. Smart business travelers enjoy staying in our Vancouver hotel suites or executive rooms. Our location off Trans Canada Highway 1 makes it easy to get to meetings. Rogers Sugar, ECOMM, Metrotown, BCIT and other businesses are nearby. Make your event a success with our meeting rooms and A/V rental equipment. With free high-speed, wireless Internet access, you'll have a productive stay in Vancouver. You can burn calories at our fitness centre, get a good night's rest on our triple-sheeted beds, and start the morning with a buffet breakfast with hot and cold items. ... more less
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- Also Known As:
- Holiday Inn Express Vancouver Hotel Vancouver
- Vancouver Holiday Inn Express
- Holiday Inn Vancouver