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“Great Location but a Disappointment”
3 of 5 bubbles Review of Sylvia Hotel

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Sylvia Hotel
Ranked #33 of 89 Hotels in Vancouver
Certificate of Excellence
Alberta
2 reviews
“Great Location but a Disappointment”
3 of 5 bubbles Reviewed September 12, 2009

We finally stayed at the Sylvia for 2 nights in September after intending to try it for a long time. We have stayed in several other hotels in the area. We have also stayed at several other vintage hotels in our travels. While the location is unsurpassed we were generally disappointed. The major problem was that one of the two elevators broke on the second day of our stay. Since we were on the sixth floor, we decided to wait for the other elevator. When we finally got on, it was packed and then failed to open on its first stop. An employee also on the elevator couldn't get the elevator to open or the elevator to move and finally another gentleman was able to pry open the door. It was a scary experience. Needless to say we walked up and down the six flights of stairs for the last day of our visit since the one elevator was still not fixed and we didn't trust the other(and it was busy). Besides this we felt it was not a good value. Lightbulbs were burned out, there was a loose tile in the bathroom and there were not toiletries besides bars of soap. There are other properties of similar price such as the Coast Hotel or the Sunset Inn and Suites which deliver far better value if a little less charm.

  • Stayed September 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leoturtle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,345 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Mount Angel, Oregon
Level Contributor
115 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed August 15, 2009

The Sylvia's service was just fine. Our room with a view over the parking area was large and in definite need of a remodel - floor stained, bits of the bathroom falling apart, and the room could have used a couch or a couple of comfortable chairs. But it was a good enough location. I know people who have stayed there have loved it and have gone there for years (my travel companion for one), but I was less than totally impressed. Perhaps in better weather...it was raining to entire time so the location was not as important as it might be.

  • Stayed August 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jgl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calgary
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed August 7, 2009

A great hotel right by Stanley park, wonderful views and great staff. Theres a nice restaurant and everything you need, far better than the Sheraton Wall Centre.

  • Stayed May 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharknes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
80 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed August 5, 2009

I agree with the other reviewers, this is a quaint, charming hotel with a great location and friendly, helpful staff. If you want a cookie-cutter, modern luxury hotel - this isn't the place! The rooms are nice (ours was large), a bit in need of a remodel - but if you are staying at the hotel during warm weather...beware, the rooms don't have any air conditioning and they get very very warm (luckily they cool down in the evenings)!

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SeattleCrazyhair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london uk
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed July 29, 2009

We were a party of six & we spent 3 + 1 nights at the Sylvia on the recommendation of a friend who knows Vancouver well. On our first visit we all had rooms overlooking English Bay, not quite as good as it sounds since dense trees along the sea front obscure much of the view but you still get the atmosphere. The rooms are a bit old-fashioned but that is part of the charm - after rushing around for two weeks & staying at some anonymous so-called luxury hotels my wife sank into the armchair & said it's just like home! On our return visit we stayed in the new wing - nice room but a bit ordinary. Good bar & coffee shop/ terrace. It's a great location, next to the sea, an easy walk up to the lido & Stanley Park & down to the ferry for Granville Market. Easy to get to Robson St for shopping or bike hire. Friendly & efficient staff, e.g. looking puzzled & annoyed in the foyer, a voice from reception said "your wife's in the bar" - sorted! If you don't want the hotel breakfast there are lots of coffee bars very close. The Vancouver style is so laid-back as to be almost embalmed - the Sylvia is just short of that, relaxed but efficient. Go there.

  • Stayed July 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2006Oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen
1 review
5 of 5 bubbles Reviewed July 21, 2009

We stayed in a one bedroom suite at the Sylvia for 4 nights and absolutely loved it.

Service was fantastic with no "airs" about it, the rooms suited our needs so well, that we completely packed out for our stay with clothes in the ample closets and dressers.

We ate at the restaurant numerous times (great burgers!), had a nice steak via room service and breakfast the day of our departure. The kitchen was fully functional and had room for seating for three.

The only minuses were that the sofabed could have been a bit more comfortable and that the windows reminded my husband so much of the opening scene from von Trier's "Antichrist" that he was constantly checking to make sure that they were locked so that our 3-year old son wouldn't decide to crawl out of an open window.

We were in Vancouver on one of the hottest days of the year (so far) and despite the windows being hermetically sealed by paranoid husband and no airconditioning, our rooms were never uncomfortably hot.

Parking was really easy (underground lot beside the hotel with 15 minute loading bays by the reception) and reasonably priced ($10 night).

A quick walk across the street and you're right on the beach!

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fashpo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed July 19, 2009

We stayed at the Sylvia for 4 nights at the start of a 3 week holiday in BC with our teenage sons. We had a suite of two rooms next to each other with a separate door off the corridor which we could lock to give us private access to the two rooms. Both were very clean, well furnished and quiet. It was clear that the hotel was very old (1912 I belive) as there were signs of many changes and alterations. The main room had a well equipped kitchen and lounge, and of course for teenagers free wi-fi was a must.
We tried the room service one night & that was rapid and friendly.
We also ate in the hotel a couple of nights, the restaurant was fine, but not a huge menu. Breakfasts were always great.
Nearby we tried the Rain City Bar & grill - very nice but pricy and too nouveau cuisine for us.
Things we enjoyed doing:
* hiring bikes & riding round Stanley Park,
* acquarium in Stanley Park
* open top bus tour

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chismb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sylvia Hotel

Property: Sylvia Hotel
Address: 1154 Gilford St., Vancouver, British Columbia V6G 2P6, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Best Value Hotel in Vancouver
#33 Romantic Hotel in Vancouver
#33 Family Hotel in Vancouver
#46 Business Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sylvia Hotel 3*
Number of rooms: 119
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Also Known As:
Sylvia Hotel Vancouver

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