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Hyatt Regency Vancouver
Ranked #27 of 92 Hotels in Vancouver
Certificate of Excellence
GreenLeadersSilver level
Reviewed July 5, 2009

had a good deal for one night on priceline before embarking on a cruise to Alaska. Pleasant bell hop service. Fortunate to get a 32nd floor room with a view. Room interior has tasteful design and ambience. Fitness center has updated equipment including treadmill, elliptical, stationary bike, free weights, and yoga balls. Noticed kid and families were enjoying the small outdoor pool and hot tub. Can't beat the location 4 short blocks from Robson Street where a few dozen restaurants and shops are bustling with people. Also a few short blocks ($7 cab ride) from Canada Place, the cruise ship port.

  • Stayed: June 2009, traveled as a couple
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Thank groverPennsylvania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,177 - 3,183 of 3,776 reviews

Reviewed June 29, 2009

We stayed at this Hyatt for a couple nights while we were on a road trip. Compared to other Hyatts I have stayed at, this one was very nice, modern and updated...they had just recently remodeled the hotel. Beautiful city views and very convenient location...we were able to walk to many different restaurants and retail stores. There was ample parking available, but you did have to pay. We did really enjoy our stay, but felt there was nothing really special about this hotel, just a nice basic 4 star, so the next time we stay in Vancouver we would probably try out another hotel. However, if you are able to get a great deal on this hotel I would definitely recommend staying there.

  • Stayed: October 2007, traveled as a couple
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1  Thank babygoldfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2009

We booked one night at the Vancouver Hyatt through priceline.com for $90 US (but I have a feeling you can get it for cheaper) and were pleasantly surprised by the nice, modern accommodations. The standard room was large, clean, recently renovated, and with nice amenities- large comfy bed, flat screen tv, neat shower. The hotel was centrally located in downtown, perfectly situated for access to shopping and restaurants, and within walking distance from Stanley Park. We found the computerized check in and check out to be very efficient and the front desk staff to be very attentive. Additionally, the concierge was extremely helpful and knowledgeable. For parking, we found the overnight parking in the Chinese-owned (?) parking lot right beneath the hotel itself. For overnight parking on a Friday night + Saturday parking until 6pm, the parking bill came out to only $10.70 US- significantly cheaper than hotel parking, and just as convenient. Overall, a great stay.

  • Stayed: May 2009, traveled as a couple
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1  Thank LanikaiLove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2009

Our three-night stay at the Hyatt came at a good value through Priceline. We're extremely happy with what we received for the price we paid: an absolutely lovely room and a hotel with unerringly helpful and friendly staff.

First, the room. Maybe we've been staying in the wrong places, but the decor in the room we received was far more style-forward and modern than any hotel we've visited in recent memory. We were very impressed, especially when comparing the rate we paid for a passable small-town motel room the night before.


Location is excellent, on Burrard just a couple of blocks away from Robson and basically sitting directly on top of Burrard SkyTrain station. Stanley Park is also a fairly easy walk.

The staff created an excellent first impression. From the woman who assisted in checking us in to the bell staff, everyone jumped to serve us -- whether they were likely to receive a tip or not. This attitude continued throughout our stay.

Indeed, the check-in lady advised us -- very kindly -- to pay for parking directly with the garage, since we weren't planning on using the car on our three nights (and therefore didn't need in-out privileges) as it would save us money. In the end we paid $60 for the three nights of parking -- two of them weekend nights -- versus the $84 it would have cost at the hotel's $28-a-night rate.

Which really brings up the hotel's main shortcoming: value. For a discount rate, it's a no-brainer. But like many higher-end hotels, you'll be nickeled and dimed on incidentals. Parking, as mentioned is $28 a night. A lot, but I've seen worse ($35US a night for self-parking in downtown Seattle, for one). High-speed Internet runs $15 a night. After asking about the business centre and later hearing someone else ask a different concierge person, there may or may not be charges for it, and if there are they're pretty astronomical. Crazy hotel rates for direct-dial long distance ($12 for a two-minute call within Canada).

At the rate we paid, these were no big deal. And I suppose for the type of person who routinely seeks out four-star accommodation at full rates, they're just a drop in the bucket. But there are obviously other quality hotels around the downtown area that advertise better rates and get similar accolades on this site. I wouldn't try to dissuade anyone from using this hotel. I'm a big fan... but if bang for the buck is the largest concern, there may be more bang elsewhere.

  • Stayed: June 2009, traveled with family
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Thank jamsandwich101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2009

The hotel is centrally located near all the shops and everything. It is even close to the bay.

One of the staff was very rude when I asked him something and when I said I was going to complain about his bad attitude and walked away, I looked back and saw that he was glaring at me.

We only had carry-ons, so we could have just taken our bags up to the rooms ourselves. But we gave them to the bell staff, who were very old, and they never brought them up! When I called to ask about the bags (30 minutes later), they were promptly brought up by a younger bellboy.

There was a cheap cafe on the second floor and an average bar on the ground level. I was not impressed by the facilities at all. The food served at the reception for our conference was not very good at all and ran out faster than receptions at other hotels. The mixed drinks sucked.

The rooms were alright. I shall say no more about them.

I could not believe this was a Hyatt Regency. I thought it was a Hilton. The hotel looks and acts like an airport Hilton. No worse! Much worse! In fact, there are some very good airport Hiltons now so I would rate this hotel even lower.

SUMMARY: I could give this hotel another try since I read here that there was a renovation in late 2008 (after my stay). But I really think management needs to train the staff better. Three and a half stars.

  • Stayed: April 2008, traveled on business
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2  Thank Westinhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2009

Good things about the Hyatt:
- underground parking
- self check in counter
- tour buses pick you up there
Not so good things:
- concierge was swamped
- elevators take a while to get ( huge hotel )
- fitness center is tiny for a hotel of this size - pool was nasty.

We took the Vancouver Trolley tour which is an excellent way to get around and see sites, they have on / off priveleges and pick you up @ the hotel.

  • Stayed: June 2009, traveled with family
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1  Thank miguelalllen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2009

Our family has had a great stay at the Hyatt Club Floor. From the moment we arrived to the minute we departed, the service was just so efficient and hospitable. The room was really really spacious, clean and new, even after adding a rollaway. We had free internet service and good spread of refreshment at the club room throughout the day and evening. The club concierge gave very good advice on tours and eateries. Right in the smack of shopping belt and eateries like Orchard Road. It is inexpensive compared to other similar class hotels (most hotels in vancouver are expensive anyway), and the overall experience is really comfortable and enjoyable!

  • Stayed: June 2009, traveled with family
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Thank VibrantAurora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Vancouver

Address: 655 Burrard Street, Vancouver, British Columbia V6C 2R7, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown , Coal Harbour
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Vancouver
#13 Business Hotel in Vancouver
#17 Romantic Hotel in Vancouver
#18 Luxury Hotel in Vancouver
#19 Family Hotel in Vancouver
Price Range: $175 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Vancouver 4.5*
Number of rooms: 644
Official Description (provided by the hotel):
Cosmopolitan. Urbane. Stylish. From the moment you arrive at the Four Diamond Hyatt Regency Vancouver, it’s clear there’s more here than meets the eye. Be treated to plush amenities and uncompromising service in a downtown Vancouver hotel that boasts the largest guestrooms, most impressive meeting and event facilities, romantic wedding venues, and accomplished catering staff of any accommodation in Vancouver.Help green the planet with a stay at Hyatt Regency Vancouver. The first downtown hotel to be awarded five keys, the highest rating, by the HAC Green Key Program our Vancouver Hyatt uses the services of Bullfrog Power (100% green electricity from wind power) for all its meeting rooms.Let the luxurious Hyatt Regency Vancouver be your ideal starting point to explore everything this dynamic city offers. Freshly updated to reflect the excitement and vibrancy of Vancouver, our hotel is surrounded by the bustling business center; moments from unique shops and engaging entertainment. For business travel or vacation, reward yourself with a stay at the favored choice of hotels in Vancouver, British Columbia. ... more   less 
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Also Known As:
Hyatt Regency Vancouver Hotel Vancouver
Hyatt Vancouver
Vancouver Hyatt Regency

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