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“Excellent :)”

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Best Western Plus Chateau Granville
Ranked #36 of 92 Hotels in Vancouver
Certificate of Excellence
GreenLeadersGold level
Hamilton, Canada
Level 3 Contributor
19 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent :)”
Reviewed August 1, 2014

We arrived at 10:30 am, far to early for check in, however, luggage was stored for us and
after talking with the staff and taking their recommendations, we spent the day visiting the Aquarium, and touring the city.
Our room was ready on return and we found it very large, comfortable, and very clean. View
of the city from the balcony was excellent. Wish I could have brought the bed home with me (extremely comfortable). Very nice restaurant next door and they serve a great breakfast.
Would definitely recommend a stay here, great location, reasonable price.

Room Tip: 14th floor far end of hall was super quiet and nice balcony view
See more room tips
  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Heather R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this review, August 5, 2014
Dear Heather,

Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville. We are delighted to hear that you appreciated our friendly staff, comfortable spacious suites and wonderful amenities our hotel has to offer.
We are often commended for our great location in downtown Vancouver and our close proximity to many of Vancouver’s attractions. It is great to hear that you had time to explore our city during your time here.
Thank you for your great comments about our breakfast! We are glad you enjoyed it. We will pass on your compliments to the team at the Edge Social Grille & Lounge.

Thank you for your recommendation and we look forward to your next stay.

Best regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,243 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (293)
Date | Rating
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English first
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 31, 2014

We stayed here before and after an Alaska cruise. Hotel is centrally located and reasonably priced. Rooms were huge, with bedroom and a large lounge area with sofa , chairs, TV and desk. Second TV in the bedroom.

Beds were extremely comfortable !

Front of hotel looks out on Granville st, which is entertaining if you want to watch the nightlife, but closing the windows blocked out any sound. Ice machines near the elevators were noisy, but our room was far from them.

Front desk is very helpful with local Vancouver information, and getting to and from the cruise terminal. Hop on, Hop off bus stops right outside the hotel. Restaurant below is OK, food was good but not a large selection. Then again if you are in Vancouver, plenty of restaurants to choose and no need to eat at a hotel.

Room Tip: Higher floors have good view of the city. All rooms had nice balcony
See more room tips
Green Features: all was fine, usual policy with only replacing the towels and linens as needed.
  • Stayed July 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Joanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this review, August 1, 2014
Dear Joanne,

Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference. We are glad to hear that you enjoyed both of your stay with us. As you mentioned, being located downtown offers a great opportunity to our guests to visit Vancouver’s top attractions without going too far and get a good taste of the city’s culinary variety.

Thank you for your recommendation and we hope to see you again upon your next visit to Vancouver .

Sincerely,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Modesto, California
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 31, 2014

This was a very nice hotel for families and the room was clean and comfortable for five people. The restaurant at the hotel is a great place for breakfast. In a good location for downtown Vancouver sightseeing. In an area with lots of nightclubs so weekends the area is filled people.

  • Stayed July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank MMG1894
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this review, August 1, 2014
Dear guest,

Thank you very much for your kind comments regarding your stay at the BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your time with us and appreciated our spacious suites. We hope to see you again soon at the hotel.

Warm regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level 6 Contributor
112 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed July 30, 2014

We loved the balcony looking down on the city and watching the sun set between the beautifully designed high rises, there are also some not so nice places to view right beside the hotel. There isn't a way to keep the patio door open, but I saw some one on a neighboring patio squish a pop can and place it between the door and railing and was able to keep the door open.
Room was spacious. We had a suite and found that the air conditioning from the living room did not cool the bedroom. Maybe if we hadn't had the door open all evening and had the air-conditioner on high that it might have worked better.
It is pricey but we were downtown Vancouver.
We enjoyed walking down Granville street in the evening. I am not a big city girl so I was glad to be walking with my husband, doubt I would have walked it by myself in the evening
My husband was at a meeting the next day, so the hotel did give me late check out and offered to store our luggage our us. The manager let me park until 4 pm with no additional charge :)
No breakfast is included but there is a restaurant.

Room Tip: we were on the 12th floor and heard no noise and the view was beautiful.
See more room tips
  • Stayed July 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A-847
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this review, August 1, 2014
Dear guest,

Thank you very much for taking the time in providing feedback of your stay at the BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us. It is true that you can get some great views of downtown Vancouver from our guestrooms, especially on the upper floors, which can be quite entertaining at times.

Thank you for choosing us and we hope to see you back again at the hotel.

Kind regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penticton, Canada
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 29, 2014

This hotel has everything one could desire. We could walk to all the downtown sites and shopping with no concerns. The staff throughout the hotel are very knowledgeable about anything Vancouver. Sports complexes, planetarium, parks and ocean side walks, shopping and great dining all a short stroll away.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
3 Thank Timothy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this review, July 30, 2014
Dear Timothy,

Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville. We are delighted to hear that you appreciated our friendly staff, comfortable spacious suites and wonderful amenities our hotel has to offer.
We are often commended for our great location in downtown Vancouver and our close proximity to many of Vancouver’s attractions. It is great to hear that you had time to explore our city during your time here

Thank you for your recommendation and we look forward to your next stay.

Best regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
318 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed July 28, 2014 via mobile

The hotel is centrally located between Gastown and Stanley park. The hotel staff was over friendly and very helpful, we couldn't work the t.v. and they came up and help us a few times . The rooms are like mini suites ,a bedroom ,a sitting room and very clean. Each room has a refrigerator and microwave. Great hotel for a family or extended stay.

Stayed July 2014, traveled with family
Helpful?
Thank madtana97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this review, July 30, 2014
Dear Guest,

Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville. We are delighted to hear that you appreciated our friendly staff, comfortable spacious suites and wonderful amenities our hotel has to offer.
We apologize for the issues you experienced with the television in your room, we are glad that we were able to rectify the problem while you were in house with us.
We are often commended for our great location in downtown Vancouver and our close proximity to many of Vancouver’s attractions. It is great to hear that you had time to explore our city during your time here

Thank you for your recommendation and we look forward to your next stay.

Best regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Canada
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 27, 2014

After a long airplane ride getting to the Hotel Chateau Granville was pretty quick by the many taxi cabs just waiting to wisk you away. Checking in was fast and friendly.The bellhop was quick with a smile and ready to help any way he could. I was expecting to go for a nice swim and sauna to relax ..but I was disappointed in that department. Also found the elevators a bit on the small side.
The rooms were very nice and comfortable for some in our party.so if you could at all do not use the pull out beds.! They are horrible..unless you are used to such a sleeping arrangement.
If money is no object..then by all means you can eat at the restaurant just off the lobby, or just down the street you can find very good deals and very good food. all in all I give the stay at this place a 6.

Room Tip: Higher floors always quieter.
See more room tips
Green Features: I do not have an opinion on this subjectmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
  • Stayed June 2014, traveled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank TheBono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this review, July 30, 2014
Dear Guest,

Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville. We are glad to hear that you appreciated our friendly staff, comfortable spacious suites and wonderful amenities our hotel has to offer.

We appreciate you taking the time to write to us about your positive experience and offering us your feedback about your stay. We will certainly look into your suggestions.

Thank you for your recommendation and we look forward to your next stay.

Best regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Chateau Granville

Property: Best Western Plus Chateau Granville
Address: 1100 Granville Street, Vancouver, British Columbia V6Z 2B6, Canada (Formerly BEST WESTERN PLUS Chateau Granville)
Phone Number:
Location: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Vancouver
#25 Business Hotel in Vancouver
#34 Romantic Hotel in Vancouver
#38 Family Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Chateau Granville 3*
Number of rooms: 11
Official Description (provided by the hotel):
The BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre has 118 spacious suites. Each suite comes with a private balcony where guests can enjoy the views of Vancouver's enchanting city lights. Guests also enjoy free Wi-Fi and a wide selection of digital and HD channels. You will have the pleasure of enjoying our onsite state-of-the -art fitness centre during your stay with us. The hotel has recently undergone several upgrades in all bedrooms. We are constantly upgrading the amenities we offer to our guests, as we continue to extend excellent hospitality! The Hotel conveniently located in downtown Vancouver, puts guests' moments away from the city's best neighbourhoods including the trendy Yaletown district and the famous shopping on Robson Street. Located only 3 blocks from the Canada Line Subway system, it provides a quick, direct access to Vancouver's International Airport. Our conference centre has 5,500 square feet of state-of-the-art function space and 4 exceptional meeting rooms with audio visual, natural daylight and complimentary Wi-Fi. We work to reduce the emission of carbon by making environmental initiatives throughout the hotel every day! Being green has become a part of our key values. Our participation in various green programs has helped us to limit the impact on the environment. The Edge Social Grille & Lounge, adjoining the hotel offers a great variety of dining options from which to choose. Its luxurious ambiance is perfect for your next gathering and offers a refreshing environment to fit any frame of mind. ... more   less 
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Also Known As:
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Hotel Vancouver
Best Western Vancouver
Vancouver Best Western

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