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Best Western Plus Chateau Granville
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Reviews (1,406)
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All reviewsdowntown vancouverking suiteentertainment districthomeless peopleseparate bedroomunderground parkingstay there againwithin walking distanceyale townsofa bedvery nice hotelconvenient locationroom was spaciousgreat roomstreet noisefront desk staffbc place
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1,220 - 1,225 of 1,406 reviews
Reviewed September 10, 2013

Had a fantastic stay over the long weekend! Bruce at the front desk was so helpful! We got a great room at a great rate. Great location! Close to all the nightlife, so a little noisy with the windows open, but sound proof once they are closed. The room was spacious and very clean. Will definitely come back!

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
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    • Service
Review collected in partnership with Best Western
Thank Katie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded September 12, 2013

Dear guest,

Thank you for your kind comments regarding your stay at the BEST WESTERN PLUS Chateau Granville. We are delighted that you enjoyed you time with us and I will make sure to share your comments with Bruce.
We look forward to your next visit.

Warm regards,

Anastasios Theodoropoulos,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013 via mobile

This hotel has been updated within the last few yes, but they skipped the elevators. They were slow going up to the top floor. The rooms were clean and I liked that the TV remote was cleaned and the mini fridge for our water was great. All in all, it was great for our one night stay and our need for a downtown hotel.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Bigron110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded January 11, 2018

Dear Guest,
Thank you for your feedback regarding your stay at Best Western PLUS Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us and you loved the room and refrigerator. We are very pleased to have been your downtown hotel of choice. We are commended for our proximity to the city’s attractions, restaurants and public transportation. We appreciate you sharing your comments and we look forward to welcoming you on your next visit to Vancouver.

Best regards,

Anastasios Theodoropoulos
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2013

We had an overnight stay en route between the airport and Vancouver Island. The hotel is only 4 blocks walk from the train station. Our room on the 14th floor was pleasant with all the usual amenities. The bed was very comfy. Our only complaints were that the in-room air conditioning unit was very noisy, so we had to turn it off to sleep, and there was quite a bit of street noise from Granville St. The hotel was good value for money

Room Tip: Rooms on the south side are probably quieter
  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank StheG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded September 12, 2013

Dear guest,

Thank you for choosing the BEST WESTERN PLUS Chateau Granville during your stopover in Vancouver. We are pleased to see that you enjoyed your stay at the hotel. I’m happy to inform you that in the next coming weeks, we are going to replace all windows with double paned windows as to eliminate any noise. Should you stay with us again in the future, you will be able to enjoy a nice quiet night.

Kind regards,

Anastasios Theodoropoulos,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2013

Great location for walking around Vancouver, The restaurant was clean and reasonably priced. Rooms were comfortable and clean. The area around the hotel is frequented by college students and some street people, but is safe. Buildings are being renovated, which is a good thing. If you are a people watcher, you will be entertained.

  • Stayed: June 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Thank Jan3035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded September 12, 2013

Dear guest,

Thank you for your impressions on your stay at the BEST WESTERN PLUS Chateau Granville.
We are glad that you enjoyed your time with us and that you appreciated our convenient location in downtown Vancouver.
Thank you for choosing us and we look forward to your next visit.

Best regards,

Anastasios Theodoropoulos,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

The location for this hotel couldn't be better for us. On the edge of Yaletown, within walking distance to Skytrain station, Granville Island ferry, Davie St., etc. Only problem is rowdiness of Granville Street, esp. on weekends. Lots of nightclubs make for noise late into the night and drunk people carousing on the street. But this hotel has good sound insulation, and we really weren't bothered by the noise once we were in our suite. We had a lovely king-bed suite on the 12th floor. Very comfy and spacious. Considering the convenience, the price we paid was worth it. Staff were quite friendly and helpful. Wireless Internet could be better, but we understand that this is being upgraded. Cable TV appeared to be only analog (not digital), so picture quality was not good. However, these were relatively minor problems, and overall we'd stay here again when visiting beautiful Vancouver.

Room Tip: Rooms on higher floors are probably quieter.
  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RobtC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded September 6, 2013

Dear guest,

Thank you for your comments regarding your stay at the BEST WESTERN PLUS Chateau Granville.
We are very happy that you enjoyed your stay with us, both for our spacious guestrooms and convenient location. Indeed, we are in the process of updating our wireless system as well as our television channel options to digital as part of our current makeover.
Thank you for staying with us and we look forward to your next visit.

Warm regards,

Anastasios Theodoropoulos,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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