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Reviewed March 21, 2013

The hotel is situated right on Granville Street and there are plenty of boutique stores and malls within walking distance. Some of the very best night clubs are nearby too. Just love the location! The suites are big and the rooms are comparable to other Best Western hotels.

There is a gentleman who works right in front near where the newspapers are. EXCELLENT service and very well mannered. I have visited this location many times over the years and I still don't understand why management haven't promoted him as the front line manager. I think his name is Israel. He is well spoken, noticed he knows a few different languages and observed that he is a also a very good travel adviser and likes to assist the tourists.

  • Stayed: February 2013, traveled on business
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Thank aaahaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded March 25, 2013

Dear guest,

Thank for your kind comments in regards to your recent stay at the BEST WESTERN PLUS Chateau Granville.
We will share them with Israel and the rest of the team, and would like to thank you for the mention of his excellent customer service. We look forward to your next stay.

Sincerely,

Anastasios Theodoropoulos
General Manager
BEST WESTERN PLUS Chateau Granville

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2013

  • Stayed: March 2013, traveled with family
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Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded March 20, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 14, 2013 via mobile

My husband and I recently stayed here when I had to be in Vancouver for surgery. Great location close to all sorts of great activities, such as Granville Island, Stanley Park & Seawall, and of course downtown shopping & dining. The service from staff was great, safe and clean parkade, and an excellent restaraunt! Very nice, we would stay here again. Rooms weren't fancy, but clean and adequate for our needs!

  • Stayed: March 2013
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1  Thank Lynnheb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded March 15, 2013

Dear guest,

Thank you for sharing your recent stay at the BEST WESTERN PLUS Chateau Granville.
On behalf of the hotel, we would like to wish you a prompt recovery from your surgery.
We are pleased that you had a pleasant stay with us despite the nature of your visit, enjoying our great food selection at The Edge Social Grille & Lounge, and visiting the many attractions located near the hotel.

All the best and we are looking forward to your next stay.

Sincerely
Anastasios Theodoropoulos
General Manager
BEST WESTERN PLUS Chateau Granville

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Reviewed March 10, 2013

The Chateau Granville is just a great place to stay. Affordable. Very friendly staff. Clean. Great location - beside Yaletown, walking distance to Rogers Arena and BC Place, also close to trendy Robson Street.

  • Stayed: March 2013
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1  Thank beths21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded March 14, 2013

Dear guest,

Greetings from the BEST WESTERN PLUS Chateau Granville.
Thank you for your comments; we are delighted that you enjoyed your stay with us, our friendly staff, and convenient location. We look forward to your next visit.

Sincerely,

Anastasios Theodoropoulos
General Manager
BEST WESTERN PLUS Chateau Granville

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2013

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded March 14, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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