The location is great. Right at English Bay. Lots of shops, amenities, transit. Quick walk to Stanley Park.
Staff were fine. I appreciated the management's attention to security when we were there as 300,000 people were descending on English Bay for the annual fireworks festival and the hotel had on extra staff to cope with ensuring only hotel guests were accessing the building, particularly the upper floors.
The one bedroom suite with kitchenette worked well for us, but felt like a throwback to the 1970s in overall decor. The kitchenette had adequate dish-, glass-, and silverware for 4 people and basic pots, pans, and cooking ware. There was a toaster, microwave, coffeemaker in addition to sink, stove and fridge.
It was clean.
The lobby feels tired and dingy and could use a reno. This is below the average Best Western.
The biggest negative is that the motel claims to have a "fitness centre". The fitness centre was in a stuffy, standard hotel bedroom with the furniture removed and a bunch of very old, mismatched weights and equipment put in. If you want to exercise, do not stay here. It was the worst motel/hotel fitness centre I have ever seen.More
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