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All reviewsstanley parkdavie streetbayside loungegreat locationenglish bay beachwest endsea wallan older hotelwould stay here againtop floorbus stoptim hortonsfront desk staffgranville islandhotel restaurantlots of restaurantsdowntown vancouver
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1,281 - 1,286 of 1,554 reviews
Reviewed August 31, 2009

well were do i start, good location 200 meters from the beach,but in the centre of everything which is great IF the hotel had double glazing,which it does'nt,there is a bar on the ground floor which stays open until one,and then everyone has to get home,!!!! the buses run until 11,which is great if you are on them and they are electric which you would think no noise BUT air brakes and lift on them makes each one noisy and you could have up to 6 out side.THE HOTEL ,clean and tidy but in need of a up date,bath room old colours and very tired,air conditioning works but noisy,had a word with the staff on leaving about these items and told would bring it up at the next management meeting,yeh right..good views from the window at the front we were on the 2nd for our 1st 2 day stay then on the 4th on our 5 day stay so we do know a little about this hotel,check it out before you book and make sure its the one for you,but does the location cancelle out all the other problems only you can decide.staff okay very helpfull when we had problems to sort out...lots to do in Vancouver its a good walk to the city centre but the bus will take you there and it does as i say stop right outside the hotel ..have fun.............

  • Stayed: August 2009, traveled as a couple
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1  Thank gerrybrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2009

We could not have picked a better location for our stay; the staff was outstandingly helpful and friendly. It's a hopping neighborhood with more restaurants than you can shake a stick at, and two-block access to the beach, Stanley Park, bay trails and more.

Several aspects of the rooms are decrepit -- substandard AC, obvious gaps at tops of doors, little to no soundproofing -- but very clean and nice clean/modern touches in the bathroom, carpet, furnishings. When making reservations, ask to be AWAY from the 70-year-old ice machines. We were able to move to a quieter room -- not that it was quiet, but it was quieter and sleepable.

  • Stayed: August 2009, traveled as a couple
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Thank Discovertude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2009

Vancouver was the last stop for two nights on our fly drive through the Rockies before we went to Vancouver Island for a few days. Vancouver confused us. We started by disliking it but were won round by the time we left. Approaching from the East down Hastings Road we saw more vagrants than we have seen anywhere else in our travels. The traffic was bad caused by the closure of a main Street in the centre of town and this continued right down to our hotel , both the vagrancy, although reduced in scale and the traffic. However we did gain a much better impression after taking an evening dinner cruise around the harbour and other trips.
The hotel reception was not very welcoming although the gentleman dealing with us did lighten up after a while and ended up being very helpful and friendly. Our rooms were very dismal. Other reviewers on this site speak very highly of the hotel and its accomodation - we must just have been unlucky. I suspect that as Gay Pride was taking place a couple of days after we left and there was also an international firework competition taking place, the hotel was fully booked and we and our friends were accomodated in rooms that were overdue for refurb and which with ordinary levels of occupation may not have been used. We observed other people at reception booking out as they were unhappy with their room and had made alternative arrangements. The room was shabby at best and the housekeeping was far from perfect. Our friends in an adjacent room did not walk barefoot on the carpet as they considered it to be too dirty and stained. The bedding and towels were clean and in good condition. There was air conditioning installed in one of the windows but it was noisy and rattled the other windows. A large square hole had been cut out of the blackout curtain so that cooled air could circulate into the room after dark ( so could bright sunshine in the morning!!). The bathroom was acceptable. Reception was inconsistent, some staff were very helpful others not. When we asked about getting to Capilano Bridge, one member of staff said "why would you want to, all you do is cross a bridge and then come back" We had a problem in making international phone calls. We followed the instructions but were unable to connect. We sought help from Reception who sent the head of house-keeping to show us how to use the phones. She had no success either. Upon explaining this to reception to see if we could use another phone we learned that we had been charged Can$4.25 for each attempt. However this was refunded upon protest. She then said that although the instructions stated that it was necessary to dial 9 for a line they had noticed that in some rooms it only worked if you dialed 8 - Bingo-it worked! Breakfast was included but what you had was not negotiable.Scrambled eggs, bacon, hash browns and toast with Tea or Coffee - take it or leave it. We also felt a little insecure in the area after dusk. English Beach is almost adjacent to the hotel. We decided to wander down to walk as the sun set. It was very busy and many people appeared to be 'spaced out' and again there was some vagrancy and begging. It was much more pleasant during the day. Once we explored Vancouver we were more happy. Recommend Capilano Bridge for a couple of hours. Quite expensive but well presented with good facilities and pleasant walks and raised boardwalks. Good attempts at providing educational/informative guidance to children. We also enjoyed the habour boat tour with dinner. Although reception tried to put us off this as well as we could eat in a top class retaurant for the price, the tour itself takes you to areas you would not see on a tour bus and there an informative commentary for part of the tour and a sing duo during dinner. Stanley Park too is great and we toured it by Tram. Would choose another hotel if we ever returned to Vancouver

  • Stayed: July 2009, traveled with friends
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1  Thank Mr. MJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2009

Clean, a little cramped, quiet on top floor, no view, good linen. Lots of places for breakfast within a half block. Parking lot a little tight but it worked fine.

  • Stayed: August 2009, traveled on business
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Thank OregonianOregon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2009

Statyed here for 2 nights prior to our Alaskan Cruise then another 2 nights after our cruise.

Hotel is in a superb location with only a few minutes walk to English Bay and a bit further to Stanley Park. We walked everywhere from the hotel, over to Gas Town (bus back), down to the harbour, over to Granville Island (via boat ride) and over to the ferry to cross over for a bus to Grousse Mountain. Superb location.

Rooms are nice with super comfortable bed and pillows. Bathroom is a bit small, but you don't sleep in a bathroom!

We stayed on the 5th floor at the back of the hotel the first 2 nights and then on the 5th floor but at the front the last 2 nights. Suggest you ask for a room at the back of the hotel as it can be a bit noisy in the front.

Staff are very friendly and very helpful and had time to help us with maps and places to visit etc.

We ate on the last night at the hotel and food was very good and would recommend it.

All in all a nice hotel, great location, nice rooms, nice staff, good food and good value.

  • Stayed: June 2009, traveled as a couple
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Thank Lighthouse2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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