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Best Western Plus Sands
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Reviews (1,555)
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All reviewsstanley parkdavie streetbayside loungegreat locationenglish bay beachwest endsea wallan older hotelwould stay here againtop floorbus stoptim hortonsfront desk staffgranville islandhotel restaurantlots of restaurantsdowntown vancouver
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949 - 954 of 1,555 reviews
Reviewed October 25, 2013 via mobile

And on other side constant neighbor voices. NOT QUIET as other reviews saying. Bed comfy but need to be deaf to sleep here. Maybe back side may have less street noise. Extra parking fee on top of pricey room is not mentioned when booking through online service. Wouldn't stay here again.

  • Stayed: October 2013
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1  Thank Tenayaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSandsGM, General Manager at Best Western Plus Sands, responded to this reviewResponded November 7, 2013

On behalf of our entire team, I would like to apologize for your troubles with the front side of the hotel. If there is a next time you stay with us try the backside of our hotel. Which is off the busy street with little to no noise. Thank you for taking time to give us a review.

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Reviewed October 23, 2013

We came to Vancouver with no reservations. We ended up staying here and it was wonderful. The staff was very friendly, the room clean and quiet and the price was good as well. My husband and I walked all over from the hotel and had a great time. I am definitely looking forward to going back to Vancouver and I would stay here again. The bed was so comfortable, we really wanted to take it home with us! We also had a balcony and had a nice view of the bay.

  • Stayed: October 2013, traveled as a couple
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Thank trulespoiled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSandsGM, Manager at Best Western Plus Sands, responded to this reviewResponded November 1, 2013

Thank you for choosing the Best Western PLUS Sands.

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Reviewed October 19, 2013

It was interesting to stay in this hotel because I have not been in it for many years. However, they have done a very good job of modernizing a hotel that has been around for a long time.
The TV service was excellent. They have a digital cable box in each room so as to allow very good reception and variety.
The Wi Fi worked flawlessly. The bed was comfortable. The bathroom was fine.
They have comfortable beds, good staff, the room was well laid out, the bathroom was fine. Actually the really good thing in addition to all that was the service in the Bayside Room. It was a great place to go and the server knew how to be a server. Perfectly.

Room Tip: It is on a busy street but there were no problems.
  • Stayed: September 2013, traveled with family
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1  Thank guy_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSandsGM, Manager at Best Western Plus Sands, responded to this reviewResponded November 1, 2013

Thank you for the excellent review! Hope to see you again.

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Reviewed October 17, 2013

This is a very easy access to Stanley park and next to the english bay, Public transportation is very easy to reach as well as walking to restaurants. Tim horton's is across the street. The hotel has a restaurant, breakfast is reasonably prices and good. The room's are clean and tidy. The hotel is older but very clean.We stayed in a deluxe room and we had a balcony that you could walk out on and see the city and a peek through-view of the water. The staff are friendly. The only reason I would be cautious is that.. We drove our vehicle and it was broken into the first night we were there. There are camera's in the parking area, but not well lit. Our car was parked less than 200 feet from the front entrance. The maintenance gentleman was kind enough to help us by vacuuming the glass out of our car and taping plastic over the window. The police was notified. The THIEVES took our gps and a pair of sunglasses. Ridiculous.this was our first trip to the area. Which ended up costing us alot more than we bargained for. You are better off taking public transportation. the sad part is that the hotel staff did not seem alarmed at the amount of theives in this area. Would have been nice to have been warned at check-in and we would have not paid to park in the hotel only to have it broken into.
So overall- the trip was ok. Our experience could have been better. Spend extra money and stay somewhere that has security who car about their guest parking or at least warn those parking there that very risky".

Room Tip: If you do not mind city noise stay on the street side for a peek view of the water, Higher rooms have less noise. overall rooms noise not an issue unless the windows are left open
  • Stayed: September 2013, traveled with family
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Thank sweetsugada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSandsGM, General Manager at Best Western Plus Sands, responded to this reviewResponded November 7, 2013

I'm sorry to hear about your experience in our area and thank you for your reviews. Driver beware indeed; like all tourist destination, police recommend not to leave valuable in vehicle. We hope to see you again.

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Reviewed October 16, 2013

Superb location next to English Bay - for watching the sunset - and Stanley Park, with easy access to bus network. Easy to explore on foot from the hotel and for renting a bike to explore Vancouver like a local – on two wheels. Good value for money.

Public Transport:
+ Information on the hotel website for getting to the hotel from the airport by public transportation but a missed opportunity for providing more information about getting to the hotel from other key locations by public transport (train and bus, station, cruise and ferry terminals, seaplane terminal) and for accessing the excellent public transportation network generally

Zero Waste:
+ Recycling and composting collection bins in room
- Disposable plastic toiletries containers rather than the bulk dispensers you find in many eco-conscious Nordic hotels
- Disposable coffee cups wrapped in excess plastic in room
- Was not provided the option to receive bill via email rather than getting another piece of paper to throw away

Energy:
- Window’s did not appear to be well insulated for the climate
- No apparent on-site generation through solar or thermal hot water

Recycled and Local Products:
+ Recycled paper products in the room

Environmental Information:
- No information in room or on website regarding environmental, initiatives, performance / CO2 emissions and targets

CO2 Offset:
- No option to offset CO2 emissions from stay

  • Stayed: June 2013, traveled as a couple
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Thank EcoTravelCritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSandsGM, Manager at Best Western Plus Sands, responded to this reviewResponded November 1, 2013

I'm glad you enjoyed your stay with us at the Best Western PLUS Sands. I apologize that no choice was given to you whether you could receive the bill electronically or not. As part of the Zero - Waste program we do send bills via emails.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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