The customer service at this hotel is excellent. The staff were always asking how our stay was going, and did we need directions or a taxi. When we got to our room, we noticed the AC wasn’t functioning. As we left the hotel we mentioned this to the front desk clerk, and by the time we arrived back (about 2 hours later) the AC was fixed and out room was nice and cool.
The location of the hotel is where Davie and Denman intersect, so it’s a 30 second walk to English Bay beach. There are several chain and independently owned restaurants nearby, as well as places to rent bicycles and kayaks. I normally prefer to stay right downtown, so this was something new and different, and I have to say I really enjoyed being so close to the ocean. We even saw a seal sunbathing on a rock! Another perk of not staying in the Robson/Burrard/Granville area was that the hotel was very quiet, inside and out.
The daily rate for our stay was on-par with any other DT Van hotel I've ever stayed at.
The room we stayed in was clean and well organized with the standard BW décor. The only gripe my husband and I had was that the bathroom was SO small. In order to get into the tub you had to close the bathroom door!
Would definitely stay again.
- Official Description (provided by the hotel):
- The Best Western Plus Sands Hotel is situated across the street from the beach at beautiful English Bay and world famous Stanley Park. Shopping, Vancouver Aquarium, Concert Venues and international restaurants are only moments away. 100% Non Smoking and a Zero Waste Property. ... more less
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- Also Known As:
- Best Western Hotel Vancouver
- Best Western Vancouver
- Vancouver Best Western