While there were some pluses, overall I did not enjoy my stay here. The room was TINY, and creaked every time we walked around, and the floors were slanted downward. There is only one elevator and it was also tiny, and always took forever to go up or down. No more than 4 people could fit comfortably in the elevator, and only 2 people with luggage.
There was no fridge in the room, no full length mirror, no doorman or valet when we arrived. There was a sign in the bathroom that says they change the sheets every 2 days; however, on the 3rd day our sheets had not been changed. When we requested a change, we found out that they changed their policy to changing sheets every 3 days without informing us beforehand, and the housekeeping closes at 4pm. The room service also has limited hours. There was usually only 1-2 staff at the front desk at any given time, and we usually had to wait to ask questions; on one occasion, someone working the front desk gave us incorrect instructions to a bus stop, which wasted almost an hour of our time.
While there was free hot breakfast, the food was not appetizing and the server was extremely rude, to the point that we almost didn't return for the next day. The potatoes were simply awful (definitely old), and the bread stale, and the yogurt and butter not chilled.
Overall, I would not recommend staying here.
- Official Description (provided by the hotel):
- THE ST. REGIS HOTEL - DOWNTOWN VANCOUVER CANADA. Perfectly located in the centre of downtown Vancouver, the St. Regis Hotel is the city's best choice for award-winning service and refined boutique hotel accommodations. The independent, Canadian-owned and operated St. Regis recently completed a total renovation that brought this beautiful heritage building up to the highest level of modern comfort and finish. The St. Regis all-inclusive room rates include complimentary FULL BREAKFAST, HIGH-SPEED INTERNET, FREE LOCAL AND WORLDWIDE LONG DISTANCE, FIJI BOTTLED WATER, STEVE NASH SPORTS CLUB PASSES, AND BUSINESS CENTRE ACCESS. Winner of TripAdvisor's Travellers Choice Awards for Service for Vancouver hotels, with one stay you will see why the St. Regis Hotel is "more than you expect, everything you deserve." ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TravelClick, Booking.com, Travelocity, Orbitz, Expedia, Hotels.com, Hotwire, getaroom.com, Priceline, Cancelon, TripOnline SA, HotelQuickly and Evoline ltd so you can book your St. Regis Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- St Regis Vancouver
- St Regis Hotel Vancouver