This hotel is well maintained and well decorated and offers various perks, such as free breakfast and WiFi, but the rooms are tiny and the noise from the street is a constant nuisance. We booked 8 nights at this hotel and, despite having requested a quiet room, were given a tiny and incredibly noisy room on the 2nd floor, almost on the corner of Dunsmuir and Seymour Street with a constant flow of heavy traffic throughout the day and night. Despite the double-glazing, almost all the traffic noise penetrated right into our head during our rather disturbed sleep. Added to this, on several occasions, we had to cope with the noise and disturbance from the cleaning maids. As, they didn't turn up to clean our room while we were out, we had to request to have it cleaned upon our return at around 3:00 PM. Not withstanding this inconvenience, we made a complaint to the manager who gave us a bottle of wine as a compensation and promised to get our room cleaned more promptly. Unlike what was described by other reviewers, we found the information and assistance provided by the front desk staff just average. In honesty, we feel that this hotel is more appropriate for a very short stay or for cost-conscious heavy sleepers.
- Official Description (provided by the hotel):
- THE ST. REGIS HOTEL - DOWNTOWN VANCOUVER CANADA. Perfectly located in the centre of downtown Vancouver, the St. Regis Hotel is the city's best choice for award-winning service and refined boutique hotel accommodations. The independent, Canadian-owned and operated St. Regis recently completed a total renovation that brought this beautiful heritage building up to the highest level of modern comfort and finish. The St. Regis all-inclusive room rates include complimentary FULL BREAKFAST, HIGH-SPEED INTERNET, FREE LOCAL AND WORLDWIDE LONG DISTANCE, FIJI BOTTLED WATER, STEVE NASH SPORTS CLUB PASSES, AND BUSINESS CENTRE ACCESS. Winner of TripAdvisor's Travellers Choice Awards for Service for Vancouver hotels, with one stay you will see why the St. Regis Hotel is "more than you expect, everything you deserve." ... more less
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- Also Known As:
- St Regis Vancouver
- St Regis Hotel Vancouver