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“Very comfortable hotel. Excellent restaurant”

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Westin Grand Vancouver
Ranked #31 of 89 Hotels in Vancouver
Certificate of Excellence
Calgary
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Very comfortable hotel. Excellent restaurant”
Reviewed March 10, 2014

Just got back from a 3 night stay. Our room was very comfortable. King sized bed in a separate room the layout is very practical. There a small kitchen with toaster microwave dishes etc, the hotel was up to the usual westin standards. Very comfortable bed and clean room

we ate in the restaurant twice for dinner and breakfast. The food in Hidden was excellent and so was the service. We would go back to eat there even if we weren't staying at the hotel
The hotel staff were very professional. We would highly recommend this hotel.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Peggy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, March 12, 2014
Thank you for staying with us Peggy! I appreciate you taking the time to mention your experience at Hidden Tasting Bar & Social Lounge! We're looking forward to having you back.

Sincerely,
Bryce Beatty
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,686 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (409)
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Las Vegas
Level Contributor
183 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed March 7, 2014

Just returned from a 6 day 5 night trip toVancouver, during which time my wife and I stayed at the Westin Grand Vancouver. Due to use being a SPG member we were able to use our star points and stay for free. As for the location, it was perfect. There are shops, restaurants and easy access to the Sky Train system. As for the room, the room was very nice. We had a room on the 27th floor overlooking the city. The room was separated between living area and bedroom. As another reviewer stated, the reception on our TV was a little weak, but we only watched it late at night. As for the hotel staff, they were very nice, accommodating and friendly. If you're going to visit Vancouver and looking for a great hotel, with all the amenities, the Westin Grand is the place for you.

  • Stayed March 2014, traveled as a couple
    • Value
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Helpful?
1 Thank OneHappyCouple2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, March 12, 2014
Dear OneHappyCouple2007,

It was a pleasure to welcome you and your wife! I'm glad to see you enjoyed your stay. I hope you'll be returning for that 27th floor view!

Sincerely,
Bryce Beatty
General Manager
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Toronto, Canada
1 review
Reviewed March 6, 2014

My stay was quiet and uneventful.Very good.The TV's reception(signal) was a little weak though. A splendid view of the city. The suite was well furnished with state of the art bathroom. The staff is great from the front desk, door and restaurant lounge.The location is perfect, close to restaurants,theaters and library.

Room Tip: Higher floors have the best views.
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Joe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, March 12, 2014
Thank you for staying with us Joe! I'm delighted to see that our associates were attentive to your needs and made your stay special. My apologies for the weak TV signal. Please do let us know next time you're experiencing issues and we'll look into it immediately.

Sincerely,
Bryce Beatty
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
Reviewed March 6, 2014

Stayed here for 2 night and definitely will be coming back the next time I'm in YVR. The Westin Grand team was very attentive to my needs and I couldn't ask for anything better. Major props to Vanessa as she was pretty much an amazing guide! As an SPG Plat, this is one of the best properties I've stayed as far as very friendly and attentive staff, amazing views of the city, and overall facilities. Do yourself a favor… if you're planning to stay in Vancouver, stay here!

  • Stayed February 2014, traveled with friends
    • Value
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Helpful?
Thank Yong-Yong H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, March 12, 2014
Dear Yong-Yong H,

Thank you for taking the time to share your review! I'm delighted to see you had such a memorable stay, and appreciate you taking the time to recognize Vanessa. We are all looking forward to your next visit!

Sincerely,
Bryce Beatty
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 5, 2014

The location is perfect, close to restaurants,venues and train. The rooms were clean and spacious. Love the heavenly beds! So comfortable. The front desk staff and main floor door crew are the best...highly recommend.

  • Stayed February 2014
    • Value
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    • Rooms
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Helpful?
1 Thank MargFMQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, March 7, 2014
Thanks for such a glowing recommendation MargFMQueen! I'm glad to hear you're such a fan of our Heavenly Beds, I couldn't agree more!

Sincerely,
Bryce Beatty
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kailua, Hawaii
Level Contributor
4 reviews
Reviewed February 26, 2014

The Westin Grand is VERY conveniently located! Everything right at the door step. The staff is exceptional from the front desk, door and restaurant lounge. We were allowed to check in early after a red-eye flight, which allowed us to cat nap before we hit the city! The room was very clean and spacious. My only complaint about the corner suite is that it is laid out kinda weird with a lot of wasted space at the entry..
Will stay at this property again for sure!

  • Stayed February 2014, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Tina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, March 3, 2014
Dear Tina,

Thank you for bringing the whole family to stay with us! I'm so glad to see you enjoyed the convenience of our location. Our floor plans differ from suite to suite, so on your next visit our Reservations Department would be happy to find the best fit for you.

Sincerely,
Bryce Beatty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lagos, Nigeria
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 22, 2014

I stayed in this hotel in an upper floor corner Suite with balcony.
A splendid view of the city. The suite was well furnished with state of the art bathroom. The space was adequate and the kitchenette was well stocked.
The locational advantage of this hotel in downtown Vancouver near key areas is obvious and good.the staff were nice and willing to offer advice.
I was thrilled and enjoyed the stay. Feb.11 - 13

Room Tip: Upper floor corner room for spectacular city views.
See more room tips
  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Talabi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, February 24, 2014
It was a pleasure to have you stay with us Talabi! Thank you for sharing your review. I look forward to welcoming you back!

Sincerely,
Bryce Beatty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin Grand Vancouver

Property: Westin Grand Vancouver
Address: 433 Robson Street, Vancouver, British Columbia V6B 6L9, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Robson Street
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotel in Vancouver
#24 Business Hotel in Vancouver
#26 Romantic Hotel in Vancouver
#32 Family Hotel in Vancouver
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Westin Grand Vancouver 4*
Number of rooms: 206
Official Description (provided by the hotel):
Located in the heart of one of British Columbia's most exciting cities, the all-suite Westin Grand, Vancouver boasts easy access to all of the city's best shopping, restaurants and attractions. ... more   less 
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Also Known As:
Westin Grand Vancouver Hotel Vancouver
Westin Vancouver
Vancouver Westin

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