The hotel staff were very friendly and courteous, and quick to respond to our room's air conditioner not working properly. They fixed it within 30 minutes of calling the front desk. Hotel key card didn't work immediately after activating, so after a quick trip in the elevator we ended up having it taken care of right away. Guy at the front desk walked with us to the elevator to ensure it would. Hotel is extremely clean, in good condition and the suites are all a good size with great amenities. Pool and gym area was clean and looked great, but didn't have an opportunity to use it. Hotel restaurant was great - food well prepared and service was excellent. Close to everything and would definitely stay again, small hiccups aside.
- Official Description (provided by the hotel):
- Newly Renovated and located in the heart of one of British Columbia's most exciting cities, the all-suite Westin Grand, Vancouver boasts easy access to all of the city's best shopping, restaurants and attractions. ... more less
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- Also Known As:
- Westin Grand Vancouver Hotel Vancouver
- Westin Vancouver
- Vancouver Westin