Great location to easily get to city sites (the Bayshore is too far removed and to 'convention-y'. Love the 'suite' aspect of the rooms and the pool and 'pop up patio' happy hour. I recognize some of the other comments people have made (slow elevator, lack of a mirror (huh?) but those are MINOR things that are definitely outweighed by the staff. There is a great balance of 'top not service' and 'truely personable' interactions. Some over-priced ‘luxury’ places are stuffy and formal - i don't need to be called "Sir"; the ‘value-deal’ hotels are burn-and-churn without realizing that guests are the reason they exist. They have found a way to do both: deliver a stylish product (I love the Westin image) and guest-oriented customer service, all at a value-conscious price.
Will stay again and recommend to others!More
- Free Wifi