Spent 3 nights over Canada Day. Location is terrific - easily accessible to English Bay, Stanley Park, Coal Harbour, restaurants - you name it. Was a bit apprehensive after reading some negative reviews, but was pleasantly surprised. It's an old building, acquired 2 years ago by its current owners who are gradually upgrading it. So while it lacks some polish, we found it to be clean and very comfortable.
Service is good and friendly. We were able to get good info, directions etc, as well as some very helpful tips from the front end staff - Manish, Veronika, & Sam
One issue is sound travel. In our unit on the 4th floor we could hear taps being turned on in the neighbouring bathroom, and hallway sounds. Solved the bathroom tap problem by closing the bathroom door at night.
All in all, the price was right, and we felt the value was good. Would stay again.More