We arrived at the Listel a bit tired, having taken a whale watching tour that morning. But that doesn't excuse the staff on the reception. To be fair they weren't aggressive just quite unhelpful to say the least. We booked a suite room on Expedia only to find that we were given a low down standard room facing a brick wall. I wouldn't be too amused if I had paid to stay in that room. We realized that it wasn't the right room but the reception took a different view. After one hour in which time my wife had to do everything with Expedia. The reception weren't interested in sorting out our room and stipulated that this happens regularly with Expedia and that the customer has to deal with it. Really helpful!!! Why only here.
The bar and restaurant have never been up to much but this time took the prize, the barman starting getting political about Ireland because I'm originally from the north. What an absolute muppet. I'm on a vacation and actually had to be subjected to this tripe by a member of staff. I usually enjoy a good banter but this was highly obnoxious. The suite rooms are nice and the locations good but some dodgy rooms and some unhelpful staff. Though not the housekeeping they were really professional and friendly.
- Official Description (provided by the hotel):
- The Listel Hotel, Vancouver is located on city's most vibrant shopping and dining street. It is also known as "Vancouver's most art-full" and eco-friendly hotel. The property features original and limited artwork throughout the 129 guest rooms and public areas. It also boasts two award-winning and popular restaurants - Forage and Timber. ... more less
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- Also Known As:
- The Listel Vancouver Hotel Vancouver