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“Excellent location!”

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The Westin Bayshore, Vancouver
Ranked #23 of 92 Hotels in Vancouver
Reviewed January 10, 2013

Very nice hotel!
Stayed here for three nights during the Vancouver International Salsa Festival, March 2010.
I did not have any meals in the restaurant, so can`t say anything about the standard there, but the rooms were nice, bathrooms, great bath and soap products. This is a "green" hotel, aiming to save the environment..

Quite expensive, though, so should be good.
Guess older people are normally staying at this hotel, it`s not very suitable for children.

  • Stayed: March 2012, traveled with family
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1  Thank SalsaSenorita_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,285 - 2,291 of 3,247 reviews

Reviewed January 9, 2013 via mobile

Stayed at this hotel for a conference and I was looking forward to a great Westin experience. It was interesting to learn that my colleague who checked in with the same agent right after me and we both received different information about the hotel. We self parked in the parkade across the street but neither of us were asked about parking. We left later that evening and realized that we needed to get a form from the Front Desk so they could bill us for parking and grant us in&out privileges.

My room was pretty standard, but I was disappointed that I could barely have a warm shower on Saturday morning at 6:30 am and I was only on the 3rd floor

I opted out of having the room cleaned as part of their program but it would have been nice if the garbages had been emptied, I tracked down a housekeeper.

  • Stayed: January 2013
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Thank Louise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management R, Manager at The Westin Bayshore, Vancouver, responded to this reviewResponded January 13, 2013

Dear Louise H,

Thank you for taking the time to post a comment on your recent stay.
Our sincere apologies for your experience regarding the confusion with information on the parking lot, as well as the warm shower.
I would like to discuss this further, my email address is heather.guay@westin.com, please let me know when a convenient time and day would work for you.

Warm regards,
Heather
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2013

There is nothing worse than rude hotel staff at the end of a long day. Except for.....waking up to no water, no heat, water pipe breaks, a worn out room, being shadowed by the night staff waiting to clean the pool area. I think this Westin is ready for new management. Can't blame the pipes forever.

  • Stayed: January 2013, traveled on business
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3  Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management R, Manager at The Westin Bayshore, Vancouver, responded to this reviewResponded January 13, 2013

Dear Michelle M,
Thank you for taking the time to post a comment on your recent stay.
Our sincere apologies for your experience, the issues you encountered were isolated incidences, and are not to Westin standard.
I would like to discuss this further, my email address is heather.guay@westin.com, please let me know when a convenient time and day would work for you.

Warm regards,
Heather
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2013

We stayed here with another family, the accomodations were great. The staff was very helpful. The location was perfect with great views. I had a little medical urgency which I had to take a taxi to the local ER, they were very helpful. We really enjoyed our stay here.

  • Stayed: August 2012, traveled with family
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1  Thank Jay O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2013

For conferences in Vancouver this is a great hotel as the rooms are all very clean and comfortable. The conference services are excellent . There are beautiful views of the mountains and English Bay. The service is first rate. The only downside is that food choices are limited. There is a full service restaurant with a bar lounge. There is also another bar with food services and an on site Starbucks. Apart from that your choices are limited either you can can/walk into time or for dinner there is Cadero's next door. The food on site is fine but as mentioned limited choices

  • Stayed: November 2012
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Thank Cicero12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2012

The Westin, as should have been expected, is just another inter-continental hotel - impersonal, efficient, and regular. For the price, I would have expected breakfast included, and hotel parking is expensive, should you drive in to town.
The hotel is situated suitably for visits to downtown attractions, and so convenient from this point of view.

Stayed: December 2012, traveled with family
Thank Cathie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2012

This was our 3rd time staying at the Bayshore, and it will remain our first choice for overnight visits to Vancouver. Check-in was quick and easy, rooms were clean, modern, and spacious, and the location is perfectly situated between Stanley Park and downtown shopping.
The room had a useful fridge and room to put a roll away cot between the two twin beds. No charge for the cot, which is nice. The beds are the best! And, as always, the staff are always terrific.
Parking is not cheap and paying for the internet isn't cool. When will these big hotels get on board with providing free internet? Everyone, kids included, has some device that they need wi-fi on, and these hotels will attract far more guests when they include access for "free".
There is a Starbucks in the lobby, which is great if you can't live without your morning coffee. They do jack up the prices on everything but it's still way cheaper than sitting in the hotel restaurant, or getting room service.
The Doormen won't let you use one of their wheeled carts to move your own bags, for some reason.
Besides those few small issues, we will absolutely stay here again.

Tip - Parking is about $36 per night. Once you drop your bags and kids at the hotel, drive your car about 3 blocks east. You will find a few streets that still have free parking, if there are available spots. These streets are no more than a 10 minute walk back to the hotel. Just put the Urban Fare grocery store in you GPS as these free parking streets are located right around this grocery store. The Urban Fare is a great spot to pick up snacks for your stay at the Bayshore, after you park your car.

Room Tip: Tip - Parking is about $36 per night. Once you drop your bags and kids at the hotel, drive your car...
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  • Stayed: December 2012, traveled with family
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1  Thank adognamedrocky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Bayshore, Vancouver

Address: 1601 Bayshore Dr, Vancouver, British Columbia V6G 2V4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Vancouver
#15 Luxury Hotel in Vancouver
#24 Family Hotel in Vancouver
#26 Business Hotel in Vancouver
#31 Romantic Hotel in Vancouver
Price Range: $173 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Bayshore, Vancouver 4*
Number of rooms: 499
Official Description (provided by the hotel):
Nestled on the shores of Coal Harbour, overlooking historic 1,000-acre Stanley Park via its picturesque seawall and the North Shore Mountains, the hotel offers you the best of both worlds: an invigorating urban lifestyle and a relaxing resort-like experience. The hotel's 499 spacious guest rooms and suites feature stunning views over the water and the city. Our location on the water is unparalleled and will provide you with a one-of-a-kind West Coast experience, with downtown's thriving epicenter just blocks away and a variety of nearby shops, restaurants and cafes. The resort-inspired property features Vida Wellness full service spa, indoor and outdoor pools, and a pleasing variety of restaurants and lounges. Signature offerings include the Westin Heavenly Bed and Bath, WestinWORKOUT and RunWESTIN. ... more   less 
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Also Known As:
The Westin Bayshore, Vancouver Hotel Vancouver
Westin Bayshore Vancouver
Westin Vancouver
Vancouver Westin

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