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“Lovely hotel”

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Four Seasons Hotel Vancouver
Ranked #16 of 90 Hotels in Vancouver
Certificate of Excellence
GreenLeadersGold level
Aylesbury, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely hotel”
Reviewed June 24, 2014

Great hotel situated in a really good position. Room spacious and clean , also the was bed lovely and comfortable.
The staff were very friendly and helpful both at the reception and concierge desks.
We had a great time here and would not hesitate to recommend it .

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank sue_uk2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joerg R, Hotel Manager at Four Seasons Hotel Vancouver, responded to this review, June 27, 2014
Dear sue_uk2014,

Thank you kindly for your recent stay at Four Seasons Hotel Vancouver. It was a pleasure to have you stay with us, and I am pleased to hear that you found our rooms fresh and spacious - in fact, they are considered one of the largest in the city. Our colleagues aim to offer the top level of excellence within their service, and I am thrilled that this is exactly what they did for you!

We wish to have the pleasure of welcoming you back to Four Seasons Hotel Vancouver for many more visits.

Kind regards,

Joerg Rodig
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,206 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (592)
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English first
Vancouver Island, Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 24, 2014

Every time we need a hotel in Vancouver, we stay at the Four Seasons Vancouver because we love the amenities, and attentive and friendly staff. The amenities, location and friendliness of the staff are far superior than I could ever imagine in comparison to any other hotel.
We ordered room service, and the waiter was the utmost friendliest waiter I have interacted with. He took extreme pride in his work, was very eager to make me as comfortable while eating breakfast. I ordered the oatmeal, and was not disappointed at all.
Every stay at the Four Seasons Vancouver is an exceptional visit, and I always look forward to many more stays.

  • Stayed June 2014, traveled as a couple
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Helpful?
Thank Jen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joerg R, Hotel Manager at Four Seasons Hotel Vancouver, responded to this review, June 27, 2014
Dear Jen. O,

While reading your kind note, I could not help but have a smile on my face.

I am so delighted that it was a five star experience in all aspects of your stay with us here at Four Seasons Hotel Vancouver. From the ‘extra-large pillows’, to our ideal location, it seems we met and exceed all of your expectations.

It is wonderful for me to read that our team, most notably our colleagues in Room Service who went above and beyond. Our guests are always on top of mind, and whatever needs they may have, we provide with pleasure.

It was truly a special opportunity to read your kind words and share them with our team Jen. It would be a privilege and pleasure to welcome you back to your Four Seasons Hotel Vancouver home.

Kind regards,

Joerg Rodig
Hotel Manager
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 24, 2014

The service was great. They were attentive to our needs and ensured we felt welcomed. The Concierge provided great options to travel throughout the city and recommended places to see. This is the hotel of our choice when returning to Vancouver.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Edberto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joerg R, Hotel Manager at Four Seasons Hotel Vancouver, responded to this review, June 27, 2014
Dear Edberto,

Thank you for your kind words in regards to your recent stay with us.

I am so humbled that Four Seasons Hotel Vancouver is considered as your ‘hotel of choice’ when choosing to visit Vancouver. I am thrilled to hear that our colleagues provide exceptional service - most notably our Concierge team.

We appreciate your thoughtful comments Edberto, and we look forward to welcoming you back again.

Kind regards,
Joerg Rodig
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountain Top, Pennsylvania
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 23, 2014

Clean, comfortable, beautiful room. Front desk staff and concierge were friendly and helpful. Location perfect, close to downtown activities. Easy check in, easy check out. Bed extremely comfortable with extra large pillows.

  • Stayed June 2014, traveled with family
    • Value
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    • Service
Helpful?
Thank Eltonfan88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joerg R, Hotel Manager at Four Seasons Hotel Vancouver, responded to this review, June 27, 2014
Dear Eltonfan88,

Thank you for your most recent stay with Four Seasons Hotel Vancouver.

I am so glad you had an excellent and memorable stay with us. Within our property, we aim for the highest level of excellence within all aspects of the hotel, but most notably, our service!

I do agree, our location is incredibly convenient, such as to famous sites of the Vancouver Art Gallery, Vancouver Aquarium, Stanley Park and so on and so forth!

We hope to see you in the near future, Eltonfan88!

Warm regards

Joerg Rodig
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester
Level Contributor
255 reviews
186 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
Reviewed June 23, 2014

Rooms: Beautifully decorated, spacious, luxurious bedding with all the mod cons you would expect.
Bathroom / Water: Very large bathroom with excellent water pressure and high end toiletries.
Service / Staff: Exceptional staff, probably the most professional, best customer service received upon check in at any hotel in the world. Every member of staff could not do enough to help. Outstanding.
Cleanliness: Faultless all rooms, corridors and public areas were spotless
Hotel facilities: Excellent. The swimming pool / spa is really lovely with an indoor / outdoor heated pool.
Food: Great choice and variety of food available 24/7.
Bar: Really great, just the ticket for a sophisticated night.
Wifi: Free high speed wifi worked really well.
Local Area: The hotel is in the nice part of Downtown which is ideally located for great night life, shopping, food and bars.
From the airport: A taxi costs approximately $35 from the airport to the hotel.
Summary: I could not fault this hotel in anyway. An exceptional stay which warrants a 5 star rating.

  • Stayed May 2014, traveled with friends
    • Value
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Helpful?
Thank lmelbourn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joerg R, Hotel Manager at Four Seasons Hotel Vancouver, responded to this review, June 27, 2014
Dear Lmelbourn,

Firstly, thank you for your wonderful comments in regards to your recent stay with us at the Four Seasons Hotel Vancouver. It is really touching to read reviews as humbling and kind as yours.

I agree of all aspects of your review, most notably, your review on exceptional colleagues. We pride ourselves in delivering the top level of service for our guests, and it is so wonderful to hear from them personally that this has continued to be consistent!

Indeed our food and beverage variety is also wonderful, with the delicious breakfast, lunch, and dinner menu’s offered at YEW seafood + bar.

Lmelbourn, it was a true pleasure to read your review, thank you again for choosing Four Seasons Hotel Vancouver and we hope to see you in the near future!

Kind regards,

Joerg Rodig
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alert, Canada
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 22, 2014

Decided to try the Four Seasons for a family vacation and was extremely happy with the decision. The hotel staff were very friendly and very nice to children. Everything is as expected of typical Four Seasons quality.

Our favourite part was spending the evening at Yew Restaurant with amazing food and incredible children menu. We really appreciated how children friendly everywhere we go and will be back for our March break again.

Room Tip: Have a drink or dinner at the Yew Restaurant & Bar. Very reasonable prices and great food.
See more room tips
  • Stayed March 2014, traveled with family
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Helpful?
Thank molove2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joerg R, Hotel Manager at Four Seasons Hotel Vancouver, responded to this review, June 27, 2014
Dear Mo88Love,

Thank you to you and your family for your most recent stay with us at the Four Seasons Hotel Vancouver! We really appreciate your feedback and comments.

I am so glad not only you, but your entirely family had a memorable stay with us. We always love to pamper the little ones as much as their wonderful parents during their vacation! We have our ‘Kids in the City’ program which offers several activities for children, and I am certain your young ones got a chance to experience this!

Mo88Love, thank you again for choosing the Four Seasons Hotel Vancouver, you are always welcome at your Vancouver home!

Kind regards,

Joerg Rodig
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Echuca, Australia
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 20, 2014

Having just arrived from Australia, my Mum (87) and I stayed here recently and unfortunately both of us suffered with a nasty gastro bug!! I don't think I could have coped if it hadn't been for the exceptional efficiency of the staff in dealing with the problems we incurred. Mum had to go hospital and they helped me with it all. We obviously had to change travel plans and they stepped up with extra accommodation etc. We came back to this same hotel after the first part of the trip and once again under normal circumstances they were very accommodating and friendly. I would highly recommend this hotel to any travelers ...... I believe the true test for any hotel is how they react when there is a real problem!! These guys scored 10 out of 10!!

  • Stayed May 2014, traveled with family
    • Value
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    • Cleanliness
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Helpful?
Thank 53Jude209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joerg R, Hotel Manager at Four Seasons Hotel Vancouver, responded to this review, June 27, 2014
Dear 53Jude209,

Thank you your recent stay with the Four Seasons Hotel Vancouver!

I am very pleased that our colleagues were able to act efficiency with care when you first had arrived. The health and safety of our guests is the number one priority not only of our property, but through Four Seasons Hotels & Resorts.

I am also glad we ‘stepped to the plate’ by providing you extra accommodation and whatever else you might have needed in order to provide extra comfort for the duration of your stay.

53Jude209, it would be a pleasure to welcoming you back to the Four Seasons Hotel Vancouver; we wish your mum and you only the best!

Kind regards,

Joerg Rodig
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Vancouver

Property: Four Seasons Hotel Vancouver
Address: 791 W. Georgia St., Vancouver, British Columbia V6C 2T4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Vancouver
#8 Business Hotel in Vancouver
#11 Luxury Hotel in Vancouver
#13 Family Hotel in Vancouver
#15 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Vancouver 5*
Number of rooms: 372
Official Description (provided by the hotel):
Rising above Pacific Centre, Four Seasons Hotel Vancouver presents 30 storeys of relaxed urban luxury and thoughtful, experienced care. The natural charms and cosmopolitan airs of downtown Vancouver inform our luxury hotel’s inviting atmosphere. ... more   less 
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Also Known As:
4 Seasons Hotel Vancouver
Four Seasons Vancouver
Vancouver Four Seasons

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