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“Spacious Room”

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Four Seasons Hotel Vancouver
Ranked #15 of 89 Hotels in Vancouver
Certificate of Excellence
GreenLeadersGold level
Essex, CT
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Spacious Room”
5 of 5 bubbles Reviewed January 23, 2013

We were three adults staying in an Executive Deluxe Suite. We were picked up at the airport in a car arranged for by the concierge. Upon arrival we found a lovely welcome snack waiting in the living room area. The spacious two room suite featured two full baths which were perfect for our needs. The king sized bed was very comfortable. The sleeper sofa was by far the most comfortable one ever! If I had to live in a hotel it would be this one!
The indoor/outdoor pool was used as indoor only while we were there. The water however was quite chilly. There were lovely glass beverage servers with spigots containing water infused with different herbs and fruits.
YEW served the best kumamoto oysters I have ever had. Food was delicious!! One thing to keep in mind, certain celebrities/musicians stay in this hotel. If there is a concert at the stadium there is a good chance room service afterward is a bad idea as we found out. We were unable to order food and wound up ordering take out pizza from a shop that delivered.
Vancouver is a walkable city. We love Stanley Park and the various restaurants as well as shopping.

  • Stayed February 2012, traveled with family
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Helpful?
1 Thank noahark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kari K, Manager at Four Seasons Hotel Vancouver, responded to this review, February 18, 2013
Dear noahark,

Thank you for sharing you recent experience with us and the TripAdvisor community. I was very pleased to read that you and your guests enjoyed your suite. Hopefully on your next visit it will be slightly warmer and we will have the outdoor portion of the pool and our rooftop deck open! Please accept my sincerest apologies for any inconvenience caused in regards to room service delays in the evening, we take comments such as this very seriously and have addressed the issue internally.

Once again, thank you for your review and we look forward to your next visit.

Regards,
Kari Koskela
Hotel Manager
Four Seasons Hotel Vancouver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,992 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (583)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
London, Canada
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

We stayed here at the end of a very long holiday and were looking forward to some lazy mornings relaxing and doing very little. This hotel delivered more than we expected.
Firstly, it's beautiful. Stunning, grand, and very chic. We didn't try the fish restaurant and bar but it looked fabulous. We were upgraded to the most beautiful spacious room (I think it was a corner room on 11th floor) and it had the best bed I have ever slept in at a hotel.
Lovely staff and very helpful concierge. Best thing of all - the gym and pool area is amazing! It's huge, top notch equipment, lots of chilled water flavoured with cucumber or rosemary or citrus or other lovely things. Big roomy changing rooms, robes, lovely toilettires. It was as chic as a chic thing. A real joy.
Really loved this hotel - oh and it's on top of a brilliant shopping mall! Whenever we are next in Vancouver we would not think of staying anywhere else.

Room Tip: Try and book a corner room.
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  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
1 Thank BronwynS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kari K, Manager at Four Seasons Hotel Vancouver, responded to this review, February 18, 2013
Dear BronwynS,

It was such a pleasure to read that you enjoyed your recent stay! Thank you for taking the time to share your experience with us and our online community. We look forward to welcoming you back to Four Seasons Hotel Vancouver on many future relaxing visits.

Kind regards,
Kari Koskela
Hotel Manager
Four Seasons Hotel Vancouver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kirkland, Washington
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed January 23, 2013

The Four Seasons excels in service and attention to detail. We stayed at the hotel for New Year celebrations and were not disappointed. There were a couple of niggles with the room but upon reporting them they were taken care of in short order.

I gave a 4 for the pool and gym area - having them co-located (in the same open area) felt a little strange and felt somewhat cramped.

What make this hotel stand out is truly the staff, from the desk, to the bell boys to the wait and bar staff. They all made our stay special

  • Stayed December 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kari K, Manager at Four Seasons Hotel Vancouver, responded to this review, February 7, 2013
Dear reviewer-intl,

Thank you for sharing your recent experience with us. It was a pleasure to read that you enjoyed your overall stay and that our staff took good care of you, especially our Guest Services team. We are blessed with an amazing group of people who truly enjoy hospitality and are dedicated to our guests’ experience; the years of success we have had are predominately due to their efforts.

I was sorry to read that you did not find the pool and fitness centre conducive to a relaxing workout and I apologize for any inconvenience this caused you. Thank you for the observations and feedback . . . it helps us be better. We look forward to welcoming you and your family again soon!

Warm regards,
Kari Koskela
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
intl
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed January 21, 2013

Everything one would expect from this type of property:
- polite, attentive and efficient service (and family-friendly)
- large, comfortable rooms (stayed in a suite)
- comfortable beds
- convenient location connected to the mall and public transportation
The breakfast was a bit underwhelming and we felt they were a bit slow (but we were also in a hurry and did mention it) and overall, for me the hotel had no wow-factor, but I would stay here again because it is predictably good and reliable.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank reviewer-intl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kari K, Manager at Four Seasons Hotel Vancouver, responded to this review, February 7, 2013
Dear reviewer-intl,

Thank you very much for taking the time share you recent experience. Your compliments about the staff are much appreciated; we are blessed with an amazing team of people who truly enjoy hospitality.

Again, thank you for the observations and feedback . . . it helps us be better and develop our services in ways that are meaningful to our guests. We look forward to your next Vancouver visit.

Warm regards,
Kari Koskela
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amman, Jordan
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 18, 2013

Overall nice hotel but bit old and needs renovation. Actually, I was expecting more from a FOUR SEASONS property.

There was only 1 restaurant for all meals and lobby seating space was limited.

Breakfast was only a la carte with no buffet. That was very unusual and first time I see this.

Location is great. Very central with easy access to public transportation and major attractions in downtown.

Next time I am in Vancouver I will try another hotel.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hsaadi10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kari K, Manager at Four Seasons Hotel Vancouver, responded to this review, February 7, 2013
Dear hsaadi10,

Thank you for sharing your recent experience with us. I would like to thank you for your feedback and apologize for any shortcomings you may have experience during your stay. In an effort to lower our impact, YEW restaurant + bar offers a buffet breakfast during Spring and Summer only as we have found that it is not environmentally sustainable during the winter months.

Four Seasons Hotel Vancouver was built in 1976 however has just undergone some renovations to bring our design more in line with our other properties. Please accept my apologies for any shortcoming you may have experienced as a result.

Thank you again for sharing your feedback and we hope to have the opportunity to welcome you back in the future.

Warm regards,
Kari Koskela
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 18, 2013

Love your large spacious hotel rooms. I could live in Yew, your lounge and dining room, what an amazing experience and fabulous and knowledgable staff. I will be returning again soon. Central and downtown and connected to the fantastic Pacific Centre Mall. Wow!!! wow wow

  • Stayed November 2012, traveled solo
    • Value
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    • Cleanliness
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Helpful?
Thank Eisus I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kari K, Manager at Four Seasons Hotel Vancouver, responded to this review, February 7, 2013
Dear Eisus 1,

Perfect…that is a word our staffs strive to everyday and it made my day to read that in your eyes we achieved perfection! Thank you for your wonderful comments regarding the hotel guestrooms and YEW restaurant + bar. Moving into YEW restaurant may prove a challenge but you are welcome to move in to our guestrooms anytime, and YEW is just downstairs!
Thank you again for your glowing review and we look forward to welcoming you back.

Warm regards,
Kari Koskela
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed January 13, 2013

The hotel is located in the central of downtown Vancouver. It was very easy to walk to most of the tourist areas of attraction. The service provided by the staff at check-in was outstanding. The individual recommended an upgrade to a small suite and that proved to an invaluable tip. The weather during our trip (December 22-27, 2012) was rainy; the extra room allowed us to "stretch out" with all our purchases and, on occasion, damp clothing. The bed was probably the most comfortable we've had in our many travels and stay at quality hotels. The concierge(s) were all helpful in converting small monies, providing small maps, advising of tourist attractions, and which areas to avoid in our many walking "adventures". We ate at the Yew restaurant (in house) and very satified with the Xmas menu.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank W0rldTravel0rs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kari K, Manager at Four Seasons Hotel Vancouver, responded to this review, February 7, 2013
Dear W0rldTravel0rs,

Thank you for choosing Four Seasons Hotel Vancouver and for sharing your experience with the Trip Advisor community. The holidays are such a special time of year and it is truly an honor to be a part of our guests’ festive celebrations. It sounds as though you truly enjoyed Vancouver and your suite! Once again, thank you and we hope to welcome you back to Four Seasons Hotel Vancouver for many future holidays.

Warm regards,
Kari Koskela
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Vancouver

Property: Four Seasons Hotel Vancouver
Address: 791 W. Georgia St., Vancouver, British Columbia V6C 2T4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Vancouver
#8 Business Hotel in Vancouver
#11 Luxury Hotel in Vancouver
#13 Family Hotel in Vancouver
#15 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Vancouver 5*
Number of rooms: 372
Official Description (provided by the hotel):
Rising above Pacific Centre, Four Seasons Hotel Vancouver presents 30 storeys of relaxed urban luxury and thoughtful, experienced care. The natural charms and cosmopolitan airs of downtown Vancouver inform our luxury hotel’s inviting atmosphere. ... more   less 
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Also Known As:
4 Seasons Hotel Vancouver
Four Seasons Vancouver
Vancouver Four Seasons

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