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“Family Visit”

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Sutton Place Hotel Vancouver
Ranked #28 of 89 Hotels in Vancouver
Certificate of Excellence
St. Albert, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Family Visit”
5 of 5 bubbles Reviewed August 13, 2013

I have stayed in the best hotels and Sutton Place in Vancouver, BC is the "Best of the Best" Location and ambiance is excellent, but what makes the difference is the friendly and caring staff. They just simply go out of their way to fulfill any request that we made and always with a smile.

Room Tip: I don't think Sutton Place has a bad room!
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,837 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (665)
Date | Rating
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English first
Ottawa, Canada
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed August 12, 2013

A very nice hotel - right in the heart of downtown. It's a lot fancier than we're used to, but we were here for three nights during our honeymoon. We had a standard room with a king bed - everything was clean and in good condition. There weren't enough outlets for us to charge our phones and devices, so we had to unplug things and there was no free wifi. We went to the pool and hot tub briefly one night just before is closed, and it was not busy at all. I really enjoyed the steam room because it was fairly small and got really steamy. We otherwise didn't spend much time at the hotel, so it was nice that it was within walking distance of restaurants, shops, and transit. We were there for pride weekend and we were able to take part in that without having to go too far.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gebusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 12, 2013 via mobile

Stayed at the Sutton for 2 nights. Staff very kind and helpful. Hotel is clean, lobby smells nice. Had a 2 bed room, bed was comfortable, room is spacious, nice LCD tv. Great location. Maybe the only flaws I can mention: 1. Shower a bit disappointing, water flow too weak. 2. You would think that with this price and standard you would get free wi-fi...

Stayed August 2013, traveled with friends
Helpful?
1 Thank Guy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Bay, Florida, United States
Level Contributor
135 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed August 12, 2013

My parents booked this hotel for a couple nights during a recent family vacation. It is right in downtown Vancouver so it's easy to walk to most places you want to go. To get to the hotel from the airport is about a $35 cab ride and takes around 20 - 25 minutes.

The hotel itself is very nice, rooms are clean and quiet and the beds were comfortable. It's a little expensive to stay here but you can book rooms through third party vendors such as Priceline or Hotwire to get a better deal.

Hotel has a gym, restaurant and other amenities but we didn't get a chance to try any of them out. Next time I would probably stay somewhere less expensive if I could, although the great location did save us the hassle of having to rent a car.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashley32905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed August 11, 2013

We booked this hotel through Priceline's name your own price feature. I contacted the hotel prior to check in to request a king sized bed and heard back promptly saying it was noted on our reservation. Upon checking in, we were told the only thing available was a room with two twins. Luckily we were able to make the change upon check in, but it was a bit suspect for about 10 minutes. Note to other travellers, noting it on the reservation is different than making it happen. The gentleman at the front desk suggests calling the hotel to confirm as well when booking through third parties.

Our actual stay at the hotel was very nice. The room was clean and bed was very comfortable. I made use of the gym a couple of times and as far as hotel gyms go, this one was definitely above average.

The best part of our stay was the location - within walking distance of Stanley Park, Granville Island, Canada Place, and Gastown. There is also an IGA right next door for reasonably priced (and healthy!) snacks.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kellie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
92 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed August 11, 2013

Beautiful hotel. Ideal access to shopping and dining. Rooms were cleaning, and spacious with modern decor. Hotel staff was friendly. Sunday brunch had a smaller selection of items to chose from, but was delicious. Would return to the hotel on my next trip to Vancouver.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JDZAPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bairnsdale
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed August 8, 2013

This delightful hotel is full of the old world charm of lovely staff who are well mannered and help when ever needed. We spent seven nights and enjoyed it so much . Food was good, rooms clean, great beds. Location is tops I would advise any one to stay at the Sutton Place.

Room Tip: We had two rooms as we had one night and them went to Vancouver Island and back for six both were go...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rogerbairnsdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sutton Place Hotel Vancouver

Property: Sutton Place Hotel Vancouver
Address: 845 Burrard Street, Vancouver, British Columbia V6Z 2K6, Canada
Location: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Vancouver
#19 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#24 Family Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sutton Place Hotel Vancouver 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea. ... more   less 
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Also Known As:
Sutton Place Vancouver
Vancouver Sutton Place Hotel

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