Convenient location, friendly, expert service and beautiful rooms. We booked online and think we must have been given an upgrade because the room we stayed in was far superior to rooms we have paid much more for. The hotel desk staff was accommodating and friendly, they made us feel welcome from the moment we arrived.
We ate lunch in the Gerard Lounge and I wanted to stay there all day, it was so pleasant and relaxed. It is reminiscent of an English pub and the fish and chips were of the style we had enjoyed in London, they also have a vegetarian menu. Shannon was our server and just as charming as she was efficient.
This hotel definitely deserves its stars; the décor is splendid and tasteful. The guest rooms are well laid-out and generously sized. Furnishings are discerning and the beds are comfortable and cozy. All of the staff we interacted with were wonderful and obliging.
The website states that the hotel has had some renovations; so I think any of the water troubles that previous reviewers have mentioned are no longer a problem.
- Official Description (provided by the hotel):
- Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea. ... more less
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- Also Known As:
- Sutton Place Vancouver
- Vancouver Sutton Place Hotel