I stayed July 14 and 15 with my son and ex wife in the room next door. I had work and a Dr appointment for my son. I turned the lock to keep the door open so my son could go between rooms freely. We always did this on hockey trips and never thought anything of it. My son and I left the room for less than 5 minutes to see I there was a pool. In that time someone entered the room next to ours and asked for "terry". My ex wife responded "sorry wrong room ". Never thought anything about it. Until of course I couldn't find my bag. Security confirmed on closed circuit tv that this guy was in and out of the hotel in 11 minutes with my bag. Yes I realize I should have not left my door open. Usually you need a fob to activate the elevator but not here. Security was great. The Vancouver police were great. But my bag laptop clothes shoes are all gone. I usually stay at the Fairmont but thought we would try the pan pacific. They did offer us free breakfast but this really rattled our sense of security. Anyone can walk in off the street and get access to the rooms. I should have locked the door as mentioned but never would have suspected this in a hundred years. Don't assume people are guests , lock your doors and watch your bags at all times. I only travel 4-5 times a year for work but would think twice about details like fobs in elevators in the future.
- Official Description (provided by the hotel):
- The Pan Pacific Vancouver Hotel is luxuriously appointed with a wide selection of modern hotel amenities, with its waterfront restaurants and lounge providing an award-winning selection of West Coast Cuisine over Vancouver's magnificent Harbour, Coastal Mountains and Stanley Park. ... more less
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- Also Known As:
- Pan Pacific Vancouver Hotel Vancouver
- Vancouver Pan Pacific