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“Worst Hop on Hop Off”

WESTCOAST Sightseeing
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Vancouver City Hop-on Hop-off Tour
Certificate of Excellence
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Attraction details
Recommended length of visit: 2-3 hours
Owner description: At WESTCOAST Sightseeing, we are proud of our spectacular backyard and we can’t wait to share it with you! Explore, learn, and be amazed by the city’s soaring skyscrapers, urban beaches, and coastal rainforests on our fully guided tours complete with expert commentary. See spectacular waterfront landmarks including the sails of Canada Place and the bustling Robson Street shopping strip.
Useful Information: Wheelchair access
Reviewed October 9, 2013

We have been on many buses in many places and this was the worst. The driver was the "tour director" with his taped recordings which did not correspond with the attractions in the area we were going by. It was difficult to hear and being residence we ended up telling people about popular buildings we were passing - like the Provincial Courts. The bus zoomed by sights making all photos come out blurred. We had to transfer from our bus twice-the last time as it was heading back to the barn. We drove into the Bayshore Hotel to see three other buses sitting there. It seemed the company is more interested in picking up people from other destinations than providing service to the ones on the bus. There were lots of people from the Cruise Ships on our bus and we were really embarrassed for them.....is this the best Vancouver can do??????

3  Thank Phyllis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,021 - 1,025 of 1,406 reviews

Reviewed October 3, 2013

Picked up at our hotel by Geoff the driver who at all times was friendly, courteous and very informative. Travelled to Whistler via Shannon Falls and other sites, stopping frequently for photo opportunities and great comment by Geoff, who really made the day for us visitors from Australia.

2  Thank Thommo4113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2013 via mobile

The Big Bus Tour is the worst sightseeing tour we have ever done. The price is horrendous for what you get. You pay 40 $ each for a 45 minute delay, cold buses, terrible explanations and cancelled buses. This is not hop-on hop-off, this is hop off and then see if you ever get on again. We stood 45 min. in the rain to wait for the next bus. They drove by sights without any explanation. They were just talking about how many Starbucks there were on each corner. The last tour through Stanley Park was as early as 3pm! And people were telling us they had been waiting for an hour. Try The Vancouver trolley instead, they were seen all over town.

5  Thank Stefanie H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed October 3, 2013

My nephew and I decided to be tourists in our own city so we took a tour of Stanley Park with Dennis as our Tour Guide! What a great person to have working for your company; he provides great information for the tourists as well as a great sense of humour! We enjoyed every minute of the tour!

Keep up the great work!


4  Thank cedtia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 3, 2013

There are two tour bus companies, this one and a trolley bus company who do almost identical tours using the same stops. I would chose the latter. The first trip out and about, the bus was full and the staff very poor, more concerned with saying the names of the stops rather than any information. On the four stops following Canada Place, there were at least 150 people with tickets unable to get on, with little help from the staff who just shrugged their shoulders. While waiting at Canada Place, there were four trolley buses who came and went as we waited for a single big bus. The windows on the bus had a film which made it impossible to see clearly out or take any photographs. After hopping off in Stanley Park for the "free" trip around a later bus driver told us the tour would be at least an hour as one of the two buses had broken down. With the amount of people waiting decided to move on. The next bus had staff which were informative and engaging. The following day, we had another grumpy tour before later hopping onto a good tour bus. Definitely one to avoid

4  Thank George C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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