My husband, 10 year old son, and I stayed at the Fairmont, and just departed. I wanted to let you know what a wonderful time we had in Vancouver, and I thank your great staff for this experience. Beginning with Matthew Scott, I was able to make many excursions for our family. He responded to every email over the last month and made wonderful suggestions which we did follow. Whistler's peak to peak gondola, whale watching, Stanley Park, the Science Center, and the Aquarium were all perfect for our family. We especially enjoyed the complimentary bikes the hotel offered and biked through the park several times. All the concierges were absolutely terrific. I wish I could name every one, but David, Mark, and Elizabeth were very helpful with dinner suggestions. We had many good meals at Cactus Cafe, Italian Kitchen, and Joe Forte's, and several other places near the hotel.The breakfast buffet at Oru's was delicious, and Giovane Cafe was a great place to stop in throughout the day. I especially enjoyed the olive oil tasting, and spent some time listening to Darren Brown giving the presentations at night. I did buy about 6 bottles of various oils to bring back to the states plus the delicious olive tapenade. I think the shop is a wonderful addition, and we had several of the muffuletta sandwiches.
The housekeeping staff was wonderful. I never met anyone, but they always had our room cleaned and even folded all our clothes left out. They left a small robe for my son and put his stuffed animals on his bed every night for him. That made him feel very special.
Craig with the front desk made sure we had a very nice room and a wonderful breakfast. He was very attentive upon our check in and took great care of us. His care and attention on the first day was a great indication we would have a great stay at the Fairmont.
We have stayed at Ritz Carlton, Four Seasons, and Omni Hotels, but your staff and service was the best we have ever encountered.
- Official Description (provided by the hotel):
- With unobstructed views of the harbour and mountains, Fairmont Pacific Rim is a newcomer to an area rich in history and intrigue. Located in the heart of the historic port and financial district, the hotel fronts one of Vancouver's most celebrated streetscapes with unobstructed views of the North Shore Mountains, Stanley Park and Coal Harbour. Sophisticated and cosmopolitan but casual and contemporary, this downtown Vancouver hotel combines the best of the west coast in its plan, décor, and culinary offerings. Designed with five star standards and amenities, the 367-room luxury Vancouver hotel features lavish appointments, naturally inspired materials, comfortable furnishings and state-of-the-art technology. ... more less
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- Also Known As:
- Fairmont Pacific Rim Hotel Vancouver