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“An unexpected treasure. Everything is AWESOME.”

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Coast Coal Harbour Hotel by APA
Ranked #18 of 92 Hotels in Vancouver
Certificate of Excellence
Scottsdale, Arizona
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“An unexpected treasure. Everything is AWESOME.”
Reviewed July 24, 2014 via mobile

Fabulous Canadian hospitality! The hotel has it all-- superb location near harbor, Stanley Park, Urban Fare Market, Robson Street shopping. The staff-- particularly Sayja-- is so genuinely warm and personable. Housekeeping is on top of their game. The room was spacious and sleek but comfortable. The restaurant "Preston's" offered a wide variety and aside from the hard rock tunes (at times) had great character. So glad we chose the Coast! Would definitely stay again!

Stayed July 2014, traveled with friends
Helpful?
3 Thank smithgirl27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,062 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (497)
Date | Rating
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English first
San Antonio
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 24, 2014

Stayed here with my husband and two teenage children after a Disney Cruise. The hotel was close to the cruise terminal, and was within walking distance of a beautiful park. The hotel and surrounding area were clean and we felt very safe even though we were in a large city. The staff at the hotel was excellent! We arrived at around 10 a.m. thinking we'd have to stow our luggage and come back later to get into our room, but they had one ready and were able to take us to our room right away. The man who helped us to our room with the luggage was very knowledgeable about the city and was quite helpful in giving us tips on where to go (and where not to go!). He went above and beyond to help us with directions, etc. and then remembered us when he saw us the next day. He took the time to ask how the previous day had been, ask if we had any questions about the city, and remind us about an area that he thought we should avoid as tourists. We were grateful for his insight! The room was quiet - I never heard any noise from other rooms or the hallway. The view was of a large building across the street, but that didn't bother us because we didn't spend a lot of time looking out the window, and we're from a small town so seeing the city out the window was something different for us!

Green Features: Very environmentally friendly - different bins in the room to sort trash from items to recycle.
  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels

Helpful?
5 Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 24, 2014

I loved this hotel. The location was fabulous. Was a 5 minute walk to bike rental. We stayed 4 nights and then another night the next week. We signed up for their rewards and got free parking for that 5th night. We requested a fridge when we booked (2 weeks before) but it wasn't available until the next night. They upgraded us to a superior room without telling us and it was amazing. The view, the amenities, the blackout shades and the service were all great. We got a free newspaper every morning. The people were very helpful and professional. The valet, Ron, will give you advice and suggestions and Luis at the front desk was extremely helpful! It's right across from an Urban Fare market, starbucks, the Sea Wall, etc. My only gripe was the parking but that's to be expected in a downtown Vancouver hotel. Would definitely stay there again!

Room Tip: The pool is a little lacking. The salon downstairs is terrible!
See more room tips
Green Features: This hotel touts itself as incredibly environmentally-friendly with a master switch and fridges only available upon request. Although, we found it strange that at the water station downstairs, they only had non-recyclable paper cups.
  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Service
Helpful?
1 Thank sso99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 24, 2014

We loved this hotel and couldn't wait to come back. We took a ten day vacation, and stayed in this hotel for four days the first week, and we were excited to come back for one more night the second week. The room was beautiful, large, quiet (superior room). It had two double beds with a peak-a-boo view of the ocean. The beds were very comfortable. The front desk staff, especially Luiz was very friendly, professional and knowledgeable. Any question I had was answered promptly. The room came with a large TV but the weather was so gorgeous, we did not have time to watch. I loved the bathroom with the best showers in the world and the Toto toilet that always worked. I loved the "large" bottles of gel wash, lotion, shampoo and conditioner, and also small ones if you like. Excellent Starbucks coffee that was easy to use (decaf too). The location can't be beat- right near the Robson St and Stanley park. I also liked the care this hotel took for helping the environment- recycling and composting bins in every room, as well as energy-efficient lighting. We earned enough Coast reward points the first four days, so parking was free the fifth night. We will definitely be returning.

Room Tip: Ask for a room on the high floor, so that the view is up encumbered by the adjacent hotel next door.
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Green Features: Compost and recycling bins. No fridge in every room, unless one is asked for. Energy- efficient lighting.
  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank iteach99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Woodlands, Texas
Level 4 Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 23, 2014

The staff were so friendly, especially Luiz who checked us in and gave us good tips on where to go and what to see. Good restaurants nearby and beautiful views. The room was exceptionally quiet and beds are comfortable. 2 beds in room were double, not queen, but this was as advertised. Airport was about 30 min in a cab and cost $35. The skytrain from/to the airport goes to Waterfront Stn, about a 10 min walk.

  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank stenfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Level 6 Contributor
122 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed July 23, 2014

Stayed here a few days in advance of our Alaska Disney Cruise. Picked this hotel based on combination of price, convenience to Canada Place and tripadvisor recommendations. Price was good due to multi-day stay offer as on our return a single night stay was not competitive ($100 higher) and elected not to stay here. Hotel is in safe walking distance to most downtown areas as well as Stanley Park (only 5 minute walk to the bike rental store). It's only a 10-15 minute walk to Canada Place Cruise Ship Dock (towing suitcases). Room was typical 2 beds, desk, TV and a nice corner near the window for a chair. Not too much room to move, but nice view outside of downtown high rise buildings (we did not upgrade to water view). Room was very bright (floor to ceiling windows), fresh, quiet and clean. Beds were also comfortable and a nice size bathroom, Wifi was strong and free. On our arrival, the front desk was very helpful and provided all the information we needed to get around Vancouver and see the local attractions. We did not eat at the hotel restaurant. Starbucks are on every corner and no shortage of places to eat within 10-15 minute walk. I would certainly recommend this hotel if you want walking convenience to downtown interests and can get a good price.

Green Features: They offered $5 off restaurant bill if you elected their green program.
  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with Coast Hotels

Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 23, 2014

Booked this hotel after reading all of the reviews on Trip Advisor ... turned out to be a very disappointing experience.

Upon reaching the hotel, was seriously let down by the room [and view]. After specially requesting a room with a view before reaching Vancouver, the hotel rep failed to mention that there were no rooms with a harbour view - don't see why this wasnt mentioned from the onset. The duty manager moved us to another room which turned out to be even worse when in the evening while trying to sleep, we could hear the entire conversation taking place in the adjacent room. Once more, we had to switch rooms yet again! How inconvenient ...

Pros
- Free Wifi

Cons
- No refrigerator in the rooms
- No complimentary water [or slippers]
- Rooms!

Hotel lacked character and personality. Certainly not one of the greatest experiences. The duty manager tried her best to make things right, but after the initial check in experience and having to change rooms twice, it just wasn't the same.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank n00se
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coast Coal Harbour Hotel by APA

Property: Coast Coal Harbour Hotel by APA
Address: 1180 West Hastings Street, Vancouver, British Columbia V6E 4R5, Canada (Formerly Coast Coal Harbour Hotel)
Location: Canada > British Columbia > Vancouver > Downtown , Coal Harbour
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 92 Hotels in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Coast Coal Harbour Hotel by APA 4*
Number of rooms: 220
Official Description (provided by the hotel):
Welcoming and spacious, the Coast Coal Harbour Hotel by APA is New Urban Style Hotel concept that combines city sophistication with West Coast comfort. It's fresh, it's modern, and it has Vancouver at its doorstep with the best of everything the city has to offer. Places like Stanley Park, Gastown, the Vancouver Art Gallery, Vancouver Convention Centre and the shopping district of Robson Street. The Coast Coal Harbour Hotel by APA is an urban retreat in downtown Vancouver. With 20 storey's boasting 220 modern, spacious guest rooms and all the amenities you've come to expect from Coast Hotels. Each of the guest rooms at our downtown Vancouver hotel features floor-to-ceiling windows, Electric Bidet Seat(TOTO(R) Washlet), 55" flat screen TVs and traditional welcoming origami cranes, a symbol of hospitality. These high quality amenities are signature features of APA Hotel in Japan and unique to APA's Urban Style Hotel concept. Our rooms come with complimentary wireless Internet and a range of modern amenities. You'll also have access to our top-notch fitness center, pool and hot tub-not to mention our signature Prestons Restaurant + Lounge, the perfect spot to drink, dine and dish about your Vancouver experience. A 5,000 square foot ballroom and conference centre includes 20-foot-high north-facing windows accented by coloured glass, creating a bright and airy environment. Private boardrooms, business centre, fully equipped gym with locker room, and a landscaped roof deck with an outdoor lap pool and hot tub have been designed with your comfort in mind. We encourage you to come visit one of the newest hotels in downtown Vancouver. And to enjoy the best that our city has to offer! ... more   less 
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