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“Excellent Service, Location and Room”

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Coast Coal Harbour Hotel by APA
Ranked #18 of 92 Hotels in Vancouver
Certificate of Excellence
West Kelowna, Canada
Level 5 Contributor
60 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent Service, Location and Room”
Reviewed May 18, 2014

Located in the Heart of Downtown Vancouver. Front Desk staff is exceptional. All staff are very friendly and accomodating. I am celiac and always bring my own food and a small room fridge was not available during my stay so the staff brought my food up to me daily each morning. The hotel is "green" therefore master power switch in rooms shut off daily so they do not have fridges in every room. Upon request and availability you may receive one. Rooms are very clean and quiet and beds are comfy. Would highly recommend this hotel to anyone.

Room Tip: As for a floor facing the water
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tanya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,066 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (500)
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English first
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 18, 2014

Very modern and clean hotel, hotel staff very friendly and helpful, hotel room was excellent. Enjoyed the area this hotel is in. Very close to Canada Place and great restaurants in the area. Balcony room was great and nice views of downtown. 1 block from the big bus drop off.

Room Tip: Get the upgraded room you will love it.
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels

Helpful?
4 Thank Rodney S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanaimo, Canada
Level 5 Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 13, 2014

I was very impressed with the front desk staff and how helpful they were. Jeremy ran to get me brochures of Vancouver attractions while Sheron checked me into my room. I liked that she came around the desk and stood beside me while she explained the hotel levels. Very engaging and personal. The restaurant I found to be a bit pricey. $16 for bacon and eggs. The room was very nice. The sheets looked new. I liked the simple décor but I would have liked a second bedside table for there was no where to put my glasses and book as the only table was on my husbands side of the bed. King bed room 609. EXCELLENT location. Flew in Harbor Air and only 2 blocks to hotel. Walked to Gastown and Canada Place. Would definitely stay here again.I was impressed.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank storeclerk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 12, 2014

Great value, quiet, super clean,modern, good location attractions mostly walkable distance.
Great price booked online. Didn't use amenities such as pool or restaurant but they looked very nice.short walk over to the beautiful Coal Harbor walk down to Stanley Park. Simple functional place to lay your head for a fair price. Furnishings are not high end but bed especially comfy and everything looks new. Staff extraordinarily accommodating and classily friendly.
We wouldn't hesitate to stay there again.stayed twice so far.

Room Tip: It's a high rise in a big city feel "canyon" so if u want a view go high. Elevators a...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank winpig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longueuil, Canada
Level 4 Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 11, 2014

Near everything at walking distance from Canada Place and tons of restaurants. We got lucky and had a corner room on the 20th floor with a nice view over dowtown as well as a peek over the mountains between 2 brand new good looking skyscrapers. Full height windows from floor to ceiling gave us plenty of light even on rainy days (yeah... it's Vancouver). Bed very comfortable, very modern hotel with all you would expect. The onsite restaurant serves very tasty food that we strongly recommend. We would return to the Coal Coast anytime. Got a nice deal through a web travel site where we got 40% off regular price.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank spmit2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 10, 2014

Travelled to Vancouver with my son for the Marathon on the first week-end of May. Had booked here as it's the offical hotel and right at the finish line, but would easily stay here again for the great location, comfortable rooms, pleasant amenities.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels

Helpful?
4 Thank wdpreshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View Royal, Canada
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 8, 2014

The hotel is great but the room I was in had a terrible bed. I am shocked that the core component was so terrible.

The TV is off to one side in the room. I had a king size bed. The side of the bed closest to the TV had a very defined slump - so much so that even trying to sleep on the 'unused' side of the bed was almost impossible.

Everything else was great though. Nice and clean.

If anyone can figure out how to get the floor lamp turned on please tell me!

Room Tip: Go visit the room first and check the bed out. The issue I had could have been just my room or perha...
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels

Helpful?
1 Thank Jensenbox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coast Coal Harbour Hotel by APA

Property: Coast Coal Harbour Hotel by APA
Address: 1180 West Hastings Street, Vancouver, British Columbia V6E 4R5, Canada (Formerly Coast Coal Harbour Hotel)
Location: Canada > British Columbia > Vancouver > Downtown , Coal Harbour
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 92 Hotels in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Coast Coal Harbour Hotel by APA 4*
Number of rooms: 220
Official Description (provided by the hotel):
Welcoming and spacious, the Coast Coal Harbour Hotel by APA is New Urban Style Hotel concept that combines city sophistication with West Coast comfort. It's fresh, it's modern, and it has Vancouver at its doorstep with the best of everything the city has to offer. Places like Stanley Park, Gastown, the Vancouver Art Gallery, Vancouver Convention Centre and the shopping district of Robson Street. The Coast Coal Harbour Hotel by APA is an urban retreat in downtown Vancouver. With 20 storey's boasting 220 modern, spacious guest rooms and all the amenities you've come to expect from Coast Hotels. Each of the guest rooms at our downtown Vancouver hotel features floor-to-ceiling windows, Electric Bidet Seat(TOTO(R) Washlet), 55" flat screen TVs and traditional welcoming origami cranes, a symbol of hospitality. These high quality amenities are signature features of APA Hotel in Japan and unique to APA's Urban Style Hotel concept. Our rooms come with complimentary wireless Internet and a range of modern amenities. You'll also have access to our top-notch fitness center, pool and hot tub-not to mention our signature Prestons Restaurant + Lounge, the perfect spot to drink, dine and dish about your Vancouver experience. A 5,000 square foot ballroom and conference centre includes 20-foot-high north-facing windows accented by coloured glass, creating a bright and airy environment. Private boardrooms, business centre, fully equipped gym with locker room, and a landscaped roof deck with an outdoor lap pool and hot tub have been designed with your comfort in mind. We encourage you to come visit one of the newest hotels in downtown Vancouver. And to enjoy the best that our city has to offer! ... more   less 
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