This is the highest level of service I have ever experienced in a hotel. I have stayed at many 4-5 star places (including the other nice hotel "L" nearby) and I must say this was so far the best. There was something about the way the people who worked there had a genuine appreciation for you being there. Unlike many "expensive" hotels that can be snobby, these people treat you with respect and genuine kindness. When we arrived in their car reception area they were so nice and professional on how they handled everything. We were driving our hybrid and most of the cars there were very expensive including a Lambo parked up front. Again they treated us with the highest level of service regardless of what we were driving (you all know what I mean).
The Girl at the front desk was extremely personal and professional and had told us that the hotel had "complimentary upgraded" us to the next level of room . Wow, were were surprised when we heard that. We had chosen the "Autumn" package which includes free parking and a breakfast each morning at their incredible restaurant MARKET by Jean-Georges. When we arrived at out room,
it was so incredible; everything so clean we couldn't believe it!!! There was a personal "hand written" note from the general manager "Mr Brea" thanking us for choosing their hotel and wishing us a great stay. Where did they find this person? Its like out of a movie to see this kind of service from ANY hotel these days.
The room was huge and well designed and included 2 balconies to see outside. The quality of the finishes, the lack of dust anywhere was awesome. The bed is one of the best I have ever slept on in a hotel and I wanted to take in home in my suitcase ( and we sleep on a dux!!):)
The entire place must be appreciated by those wanting an experience that's unpretentious and yet of the highest class. We will be back.
- Official Description (provided by the hotel):
- Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more less
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- Also Known As:
- Shangri La Hotel Vancouver