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“Top notch Asian quality” 5 of 5 bubbles
Review of Shangri-La Hotel, Vancouver

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Shangri-La Hotel, Vancouver
Ranked #6 of 89 Hotels in Vancouver
Certificate of Excellence
GreenLeadersGold level
Bangkok, Thailand
Level Contributor
60 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Top notch Asian quality”
5 of 5 bubbles Reviewed June 12, 2014

Really nice room, incl balcony, amenities etc. Great food for dinner and breakfast. Very nice Spa treatment. Excellent concierge, really helpful. Good location. A few blocks off train station for a 4$ metro to airport. (more in evening). This is a hotel I want to go back to. Definately.

Room Tip: Consider upgrade to suite for a co pay at check in.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gumball997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review, June 16, 2014
Dear gumball997,

Thank you for your comments. We are very happy to know that you enjoyed our room, food and spa during your recent stay with us. We look forward welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,564 reviews from our community

Traveler rating
    1,267
    199
    56
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    9
See reviews for
282
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (301)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Bonita, CA
Level Contributor
246 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed June 9, 2014

Awesome experience. We got to stay as part of our Holland America AK cruise and what a treat! Outstanding service ( what you would expect) and amenities. Rooms upgraded with about everything you will need. Most helpful staff throughout the facility I've ever experienced. Try the Market for great on site dining. 5 minutes to the bay and cruise ship terminal. Rooms are not big though.

Room Tip: Ash the staff for local food and entertainment recommendations.
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  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Snorris57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review, June 11, 2014
Dear Snorris57,

Thank you for your kind words. It is so nice to hear that you had a great stay with us as part of your Holland America AK Cruise. We hope to welcome you back again on your next adventure.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Alberta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 6, 2014

The entire stay at the Shangri La Hotel Vancouver did meet our expectations and beyond. Wonderful staff throughout the entire hotel. They made my medical stay as comfortable as possible. I will be back again in the near future. Heathly chef made meals and comfortable rooms.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank K B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review, June 11, 2014
Dear KB,
Thank you for taking time in writing this review. I am glad to hear that our staff had met your expectations and that you had a wonderful stay with us. We hope that you can visit us again for a leisure stay in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 4, 2014

The staff was very nice. Service was excellent. Room was small but understandable in those areas. The location was very convenient and ideal. Close to everything. The breakfast was excellent. Food was great. Highly recommend it.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carolyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review, June 11, 2014
Dear Carolyn C,
Thank you for your comments. We apologise if you felt that our room was quite small. But we are glad to know that we were able to provide excellent service and that you find our location very convenient and ideal. We hope to see you again on your next trip to Vancouver!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
108 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed June 1, 2014

First off, this Hotel get's 6 Stars, it was that good!!!! Truly Luxurious with outstanding Service. We had a terrific stay. We were able to get an outstanding rate through American Express. Shangri-La's are not in the United States yet but they are in Canada, Asia, Europe and the Middle East.

The location in Vancouver is absolutely fantastic. We needed no rental car and we walked everywhere in the Downtown area or Island as I see it. This Hotel is in the tallest Building in Downtown Vancouver and it seemed like dead in the center. It is close to the beaches, Stanley Park, Convention Center as well as Shopping in a very safe location.

The Hotel is basically new, very advanced modern with all the bells and whistles. The suite we stayed in was huge, with a balcony They are beautifully decorated and extemely clean. The bathroom is very large and has all the amenties that a 5 star should have. The Walk in Shower can hold many people, it's that huge. Everything from towels to the bathroom products provided was first class. They even had bath salt. While you take a bath you can enjoy the TV in Mirror. The Highest quality robes with slippers are provided for the guests. The housekeeping staff was excellent during the entire week we were there and each night there was a turndown service. We used the room service and it was on the mark. The rooms also have a NESPRESSO Machine.

The Breakfast which was included in our American Express Booking was amazing. It was Ala-Carte. We tried everything on the menu during the 7 days. It always started with fresh fruit and pastries and then the ordered breakfast. It get's 5 stars. It is very high class and fortunately was part of the package because it would have cost at least $50 per person in the event it was not part of the rate. Your drinks(Coffee, Juice and Tea) are specially prepared for you to your liking. There are freshly pressed juices. Overall, everyone that worked the morning breakfast area was extremely nice and friendly. Service was superb!

We also ate dinner at the Hotel. The Restaurant is a star level facility. All items on the menu are perfectly prepared and the taste is exceptional.

The Concierge Team(a wonderful young lady) assisted us with many different things.

We were totally impressed with our Hotel stay. This is the best Hotel in Vancouver.

Thank You Shangri-La for a wonderful week!

Room Tip: All rooms I am sure are good. A corner room or suite will no doubt be better.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KTOWNFAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review, June 2, 2014
Dear KTOWNFAN,

Thank you for taking the time in writing this review. Your kind words are the best way to motivate our entire team. I will make sure to share this with them as I know that they will be very humbled by your words. It is so nice to know that we had exceeded your expectations and made your stay very memorable. We hope to see you again on your next visit to Vancouver.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 31, 2014

As soon as step in you will have a warm welcome you just step out the car rest friendly staff will do it for you first thing manager will offer you water tea or coffee after official allocation of room manager himself will lead you to your room as soon as entered in the room will experience you are in unique place this was my experience wish other will have a same
Dilip Bakhai / Meena Bakhai

Room Tip: Always ask for higher floor road facing
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Meenb2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review, June 2, 2014
Dear Dilip Bakhai & Meena Bakhai,

Thank you for your kind words. I am glad that our staff had provided excellent and friendly service to you during your recent stay with us. We look forward welcoming you back at the Shangri-La Hotel Vancouver!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed May 30, 2014

We booked this Hotel for 1 night during our stay in Vancouver. It is a really really good Hotel (the best I ever stayed) and luckily we got an upgrade to a superb Suite.
This hotel is very central where you would like to be one time during your stay for sure.
Super friendly staff and all other things are wonderful, too.
Very fast Wifi, perfect bed and a lot of other great things you can find here.
So if the Price is ok for you, do not think 1 second too much, just book and relax.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank xarix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review, June 2, 2014
Dear xarix,

Thank you for your comment. I am happy to learn that you had a superb stay with us. Hope to see you again on your next visit to Vancouver.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel, Vancouver

Property: Shangri-La Hotel, Vancouver
Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Location: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#8 Family Hotel in Vancouver
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Official Description (provided by the hotel):
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 
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Also Known As:
Shangri La Hotel Vancouver

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