The staffs were friendly, helpful and knowledgeable. The location is great. The room was spacious & very clean. A special thanks to Jeffrey Victor (service leader) for making our stay a wonderful one.More
- Free Wifi
- Fitness center
The staffs were friendly, helpful and knowledgeable. The location is great. The room was spacious & very clean. A special thanks to Jeffrey Victor (service leader) for making our stay a wonderful one.MoreShow less
Dear E N,
Thank you for your comments. I am glad that Jeffrey Victor made your stay wonderful. We hope to see you again at the Shangri-La Hotel, Vancouver!
I LOVE this hotel- It is perfection in action- I recently held a week long event here with IRWA with many opportunities for things to go wrong- EVERYTHING I mean EVERYTHING was executed with absolute perfection. I am very serious. This hotel is truly magnificent heartfelt elegance and luxury in action. I worked with the OUTSTANDING Paul Li and Diane Dillon up in the Exec. Offices- the banquet staff, concierge, housekeeping, valet, dry cleaning-everyone was perfect- Nathan in Market ask for him he is an outstanding server and actually requested him for one of our functions- Eric and Steve up in Banquets, Jui in Concierge, outstanding! This hotel is THE place to stay in Vancouver- I did not get a chance to meet the GM, his name is Kori or Kari, and I KNOW that he must be a great leader because his leadership is reflected throughout the whole hotel- this hotel is way beyond a five star rating! OUTSTANDING!
Dear D A,
Thank you very much for your comments. We are very humbled by your kind words about our staff and our hotel. I will certainly pass along your message to everybody. We hope to welcome you back again on your next visit to Vancouver.
Had an excellent time Hotel Staff and everything including food and service was the best Including the concierge getting an impossible reservation. The restaurant and food were excellent. A great escape.
Dear David C,
Thank you for taking time in writing your comments. We are delighted to learn that you had an excellent time and that our Hotel Staff, food and services was the best. We hope to see you again at the Shangri-La Hotel, Vancouver!
I've had the opportunity to stay at the Shangri-La Hotel, Vancouver many times and I absolutely love it. The hotel is beautiful, the rooms are warm and inviting, and the staff is truly incredible. Everyone is friendly and very accommodating. The rooms are both comfortable and lovely. The bathrooms have marble floors and a lot of space. I wish there were more equipment and free weights in the fitness center and a lap pool, but in general, I can get a good workout in, which is very important when I travel. Also, the Xishi bar leaves something to be desired.
Overall, this is an exquisite hotel and I highly recommend it.
Thank you for your comments. We are very glad to know that you always stay and enjoy our warm hospitality at the Shangri-La Hotel, Vancouver! We look forward welcoming you back on your next trip to Vancouver.
I love love love this hotel!! Easy to reach, perfect location, gorgeous property, impeccable service, anything that I can think of they pretty much thought of that already!
So from the airport you can take the train to the city center and once you get out the station just turn left and walk about 3 blocks and the hotel will be on your left hand side. It is the tallest building in downtown Vancouver, all window glasses, there is a Burberry store on the corner and in front of the door they have two big (I think) lion statues. So the hotel located between Thurlow and West Georgia St.
The lobby is modern, clean and you can tell it is well maintained. The concierge will greet you right away..and by the way Steven Mouttet is very nice and he can give you a very good restaurant recommendations! Very friendly and very professional. The reception/front desk is actually on the lower level so you will need to take an elevator down to LL and turn right and right again and you will see the front desk. The check in process was fast and great. They are very friendly, well informed and willing to assist above and beyond.
The room we had was a deluxe king- so it is pretty large in size, we had a sofa, a coffee table and a working desk. The bed is comfortable and the bathroom is also large. We had a tub and separate rain shower. The mirror by the sink has a built in small TV on it so you can watch the news while brushing your teeth or soaking in the tub. awesome feature!
The mini bar was fully stocked. And we had a Nespresso coffee machine in the room as well. and of course a safe deposit box with an electricity outlet on the inside so you can charge your gadget while keeping it safe. =)
We had breakfast at The Market by Jean Georges. I have to say it is pretty good. Except for the Chinese porridge. It's just not what I am used to. but otherwise the pancakes with blueberry compote was good, the yogurt was good, the pastry was good.
Location is just a block away from Robson street where you can shop the day away, a lot of good restaurants around. Stanley park is just about 20 minutes walking distance.
I will definitely come back to Shangri-La Vancouver soon! Outstanding service, world class hotel! Definitely a 5 stars top to bottom!
Thank you for taking the time in writing this review. I am very delighted to learn that you had a wonderful experience with us during your recent stay. I will pass on your kind words to Stephane as I am sure that he will be very humbled by your words. We certainly look forward welcoming you back at the Shangri-La Hotel, Vancouver!
From the moment I walked into the Shangri-La Vancouver, I knew I was somewhere special.
I've stayed at other hotels in Vancouver, Fairmont, Marriott, Westin, Hyatt, etc, but this one went above and beyond.
Service was excellent. Extremely friendly and accommodating staff.
Room was decent size and bathroom was more than expected. Amenities in the room included Nespresso machine, slippers, L'occitaine products, tv in bathroom. Nice welcome note with mandarins upon arrival along with a jelly treat next to the bed.
This hotel is now at the top of my list in Vancouver.
Thank you for taking time in writing this review. It is so nice to hear that your stay with us was very special and memorable. I am glad to hear that our staff was able to provide you excellent and friendly service. We definitely look forward welcoming you back to the Shangri-La Hotel, Vancouver.