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“Great hotel, with amazing rooms in the centre of Vancouver”

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Shangri-La Hotel, Vancouver
Ranked #7 of 89 Hotels in Vancouver
Certificate of Excellence
GreenLeadersGold level
Toronto, Canada
Level Contributor
98 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great hotel, with amazing rooms in the centre of Vancouver”
Reviewed October 25, 2013

I stayed at the Shangri La Vancouver on October 23rd for a business trip. It was great! The staff was very friendly and efficient and the rooms were wonderful! The rooms were very clean and comfortable. There was a tv in the bathroom mirror and buttons everywhere for all different lighting effects and there are buttons to open and close the drapes!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank debw1306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,598 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (308)
Date | Rating
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English first
Ottawa, Canada
Level Contributor
172 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed October 19, 2013

Shangri -La is considered one of the best hotels and for very good reason...it simply is.
This was our first time at a Shangri-la and will not be the last. The service, beginning from driving up to the entrance was impeccable. The staff is courteous and helpful and make you feel comfortable from the moment they greet you. You know it is going to be a great stay. While I did not take advantage of all the amenities the hotel has to offer this visit but, I did look at them in anticipation of future stays. They are all World class and deserve the high ratings they have achieved. I could go on and on but it would become repetitive and I just will say that it is a hotel to be experienced. Do not hesitate to stay here.
One complaint and that is if you are driving, and are new to the city (or not even new as I am familiar with Vancouver), the hotel is hard to find. The address is on one street but the entrance is on another and the signage for both entrances is small and poorly located. In the heart of the city, on a very busy street with many one way streets, this is a difficult place to find and can be a frustrating situation.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pete_Coach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torrance
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 18, 2013

My first visit to the Shangri La in Vancouver and it lived up to every expectation I have experienced in other Shangri La hotels around the world. Rooms were spotless and elegantly appointed, lounge lovely, room service on time and excellent. Highly recommend staying here.

Room Tip: Executive room in the corners are very nice.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 18, 2013

We recently spent 4 nights here and we found it to be one of the best hotels that we have stayed at worldwide. We received a complimentary upgrade to a suite which was quite roomy, very clean and in excellent condition without the signs of wear and tear that are so often evident even in high end hotels. The staff throughout the hotel was unfailing friendly and courteous. Our room rate included breakfast which was a la carte and it was first rate. Service was efficient and uniformly excellent.
We visit Vancouver frequently and have stayed at many of the top hotels. This was far and away the best of the lot.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed October 16, 2013

We stayed at the hotel twice on a recent visit to Canada for a Family wedding, and found the hotel & it's staff to be exceptional on both occasions.
On our second visit we were upgraded to a junior suite, which was a fantastic room, with large balcony & great views of the city.
We could not fault the attentiveness of the staff in any area & would particularly recommend trying afternoon tea at the hotel. A very pleasant experience!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank Lee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vito R, General Manager at Shangri-La Hotel, Vancouver, responded to this review, October 18, 2013
Thank you for your recommendation of our afternoon tea and for posting a review of your stays with us. We look forward to welcoming you back the next time you travel to Vancouver.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed October 14, 2013 via mobile

We stayed here as my sister was getting married nearby. Fantastic city centre location, walking distance to everything we needed. Staff were very friendly and professional, the rooms we had were of a high standard and we always felt welcomed. I would highly recommend staying here whilst visiting Vancouver. The gym was a prefect size, and whirlpool just the right temperature.

Stayed October 2013
Helpful?
1 Thank kazandlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, BC
Level Contributor
85 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed October 14, 2013

Long story short, the Fairmont Pacific Rim essentially went back on an agreement to host a large birthday party in a suite I booked at the Fairmont. I called up the Shangri-la Vancouver once that happened (spoke with Daniel Tennant), and within minutes, him and the manager at the Market (David, I believe), had 3 different solutions to accommodate my party of 90 guests. The Shangri-la helped put together a private party for my friends and I that included a private bar, canapes, DJ, all within the heated terrace of Market. Despite a short turnaround time and many guests, the team at Shangri-la salvaged what was initially a poor situation with the Fairmont Pacific Rim into an amazing evening. I'm really thankful to both Daniel and David, the amazing staff at the Shangri-la, their quick turnaround time, and their dedication to offering great service. I'll definitely be back!

Room Tip: I booked using my Amex Platinum and received a complimentary room upgrade, complimentary breakfast...
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank victor t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vito R, General Manager at Shangri-La Hotel, Vancouver, responded to this review, October 18, 2013
Thank you for your kind review. It was certainly our pleasure to assist with the last minute arrangements. We hope to have the honour of hosting you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel, Vancouver

Property: Shangri-La Hotel, Vancouver
Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Location: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#8 Family Hotel in Vancouver
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Official Description (provided by the hotel):
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 
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Also Known As:
Shangri La Hotel Vancouver

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