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“The staff make this hotel special.”
Review of L'Hermitage Hotel

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L'Hermitage Hotel
Ranked #1 of 92 Hotels in Vancouver
Certificate of Excellence
Reviewed April 12, 2013

What makes L'Hermitage stand out against other quality hotels I have stayed at is the service. As previous posters have mentioned, Raymond the Concierge is outstanding and very knowledgeable, and he is backed up by an attentive and polite team. As an example of this service, we arrived 6 hours before the advertised check in time, and expected to just drop our bags off before going to kill some time around the city while our room was prepared. Raymond checked us in immediately, told us we had been upgraded to a suite and made sure we had everything we needed for the rest of the day, which was a welcome surprise.
The suite was excellent and very clean, the hotel is in a great location and walking distance to all of the downtown area. They have bikes you can use for free if you fancy a ride too.
I can't really fault this hotel, or even give it constructive criticism, and I have paid a lot more to stay in hotels that get no where near this standard.

There is some construction work going on opposite the hotel, but it is only in daylight hours, about 8-8 if I remember correctly. I slept in past 8 and didn't hear anything.

Room Tip: Floor 5 has the restaurant/business centre, gym, pool and hot tub so it's handy to stay on this...
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  • Stayed: March 2013, traveled as a couple
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1  Thank ChrisAtom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,591 - 2,597 of 4,041 reviews

Reviewed April 12, 2013

The staff are above and beyond. Generously greeted by all at any and every point in the hotel. Location is excellent, grocery store, wine store, cafes, right around the corner. Proximity of the Canada line train direct to the airport so convenient!
The pool and spa jacuzzi outside open all year round, and fabulous.

Room Tip: We chose the suite on the 5th floor conveniently located at the spa / gym/ pool level. The room has...
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  • Stayed: April 2013, traveled with friends
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Thank brendad830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2013

My husband and I escaped to enjoy a couples' weekend here and everything was perfect. We've stayed at many different hotels in Vancouver and this one stands out as one of the best. The staff were friendly and helpful, the rooms were a nice size and well appointed and the patio where we had breakfast was beautiful. The location is perfect for enjoying downtown. Overall a wonderful experience and we would definately stay here again.

  • Stayed: August 2012, traveled as a couple
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Thank DavidaStafford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

Its no wonder why this gem of a hotel was ranked #1 in Vancouver....it is a great location, friendly and helpful staff, large luxurious rooms and baths. It was close to all the main attractions and easily walkable to all the differnet districts like Yaletown, Gastown, Chinatown. We reserved the free hybrid bikes in advance and enjoyed riding around all around Stanley Park.
Very clean, very comfortable and very helpful/friendly staff. We had a quiet room on the 5th floor (558) on the Robeson side so the construction on Richards Street was not a problem. Plentiful buffet breakfast and free parking as part of the Travelers package we saw on the Tripadvisor site. Raymond the conceierge was very courteous and helpful. We were able to leave our ski vacation bags there for the week while we traveled to Vancouver Island since we are staying there again for one night before flying out of Vancouver Airport. Definitely a gem in the heart of the city.

  • Stayed: April 2013, traveled as a couple
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1  Thank okemospike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

My husband and I came with our daughter, her husband and their 2 years old child. We stayed in the 2 bedroom suite that was just perfect. We were together, but still had our privacy. The kitchen was equipped with everything we needed, so we had some of our meals there. The location was great, close enough to everything we wanted to visit. The staff were very friendly and helpful. Out suite had a great balcony overlooking the pool and the area around us. Too bad it was raining a lot and we could not use it as we wanted to.
I will highly recommend this hotel to anyone who is looking to find smaller and more intimate feel of a place to stay. Sleep quality is not going to get high mark due to constractions going on right now. They start working at 6:00 am and it gets pretty noisy. We did not check on kids activfities so I don't know if they have any. We did not use the spa so I do not know how it is.

Room Tip: try to stay on the side away from the constructions.
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  • Stayed: April 2013, traveled with family
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Thank Esti B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

My husband and I just got back from this amazing hotel. The staff was so friendly from the check-in staff; housekeeping; concierge and especially the Bellmen: the tall young guy and Tuc (sp?). You can tell they all wanted to make sure our stay was the best. I would definitely recommend this hotel - service; room was great and the location was fantastic as well.

  • Stayed: April 2013, traveled as a couple
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1  Thank Sylvia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

Stayed there for one night for my boyfriends birthday at the signature one bedroom suite, very spacious and clean, and the service was great. I chose this hotel for my boyfriends birthday based on these reviews on trip advisor, and boy was I impressed! We were greeted upon arrival by all staff and sent up to a beautiful room. Whenever we needed anything, we dialed up to the front desk and they would bring it up to us immediately. This hotel is definitely worth another stay (even though we are locals)!

  • Stayed: April 2013
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Thank Mkan6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about L'Hermitage Hotel

Address: 788 Richards Street, Vancouver, British Columbia V6B 0C7, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Vancouver
#1 Luxury Hotel in Vancouver
#2 Romantic Hotel in Vancouver
#3 Business Hotel in Vancouver
Price Range: $202 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Hermitage Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
Located on the corner of Richards and Robson Street in the very heart of Vancouver's hottest shopping and entertainment district and only blocks from its' financial centre, L'Hermitage Hotel Vancouver is a 60-room, luxury, boutique property that graced the Vancouver hotel scene in June of 2008. Exclusively located on the 5th, 6th and 7th floors, L'Hermitage offers Studio-style rooms; One-bedroom Suites; Solarium-style rooms as well as One and Two-Bedroom 'homes' complete with a fully-equipped kitchen featuring Bosch and Sub-Zero appliances. Unique architecture within a West Coast setting, vogue interior design and thoughtful amenities makes L'Hermitage Hotel Vancouver the essence of the ultimate cosmopolitan getaway. When selecting your hotel for your next Vancouver business or leisure trip, please consider making your reservation with L'Hermitage Hotel Vancouver. ... more   less 
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Also Known As:
l Hermitage Hotel Vancouver

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