What makes L'Hermitage stand out against other quality hotels I have stayed at is the service. As previous posters have mentioned, Raymond the Concierge is outstanding and very knowledgeable, and he is backed up by an attentive and polite team. As an example of this service, we arrived 6 hours before the advertised check in time, and expected to just drop our bags off before going to kill some time around the city while our room was prepared. Raymond checked us in immediately, told us we had been upgraded to a suite and made sure we had everything we needed for the rest of the day, which was a welcome surprise.
The suite was excellent and very clean, the hotel is in a great location and walking distance to all of the downtown area. They have bikes you can use for free if you fancy a ride too.
I can't really fault this hotel, or even give it constructive criticism, and I have paid a lot more to stay in hotels that get no where near this standard.
There is some construction work going on opposite the hotel, but it is only in daylight hours, about 8-8 if I remember correctly. I slept in past 8 and didn't hear anything.More
- Free Wifi
- Free Parking