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Reviews (4,326)
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All reviewsl hermitagebedroom signature suiteelectric fireplacefull kitchennespresso machinedowntown vancouverwasher dryersteam roomwonderful hotelhot tublounge arealarge bathroomstanley parkvalet parkingloved this hotelwould highly recommend this hotelturn down service
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3,242 - 3,247 of 4,326 reviews
Reviewed August 24, 2012

My husband and I recently spent four weeks holidaying in Canada, and Alaska. We travelled Golf-Leaf on the Canadian Pacific Mountaineer Railway, we stayed at the Vancouver Waterfront, Banff, Jasper, Lake Louise, & Whistler 'Fairmonts' and other similar highly reputed hotels on our vacation, and enjoyed a verandah stateroom aboard the Holland American cruiser 'Volendam'.

NOTHING compares to the incredibly high standards set by 'L'Hermitage'.

We arrived in Vancouver three days prior to the commencement of our tour, and by comparison to the other accomodation and service we experienced were completely spoilt by 'L'Hermitage'.

From the moment we made our booking with the lovely receptionist named Jennifer, we knew were in for a memorable stay. 'L'Hermitage's', Jennifer was incredibly friendly, welcoming, helpful, and full of such good advice, and genuine thoughtfulness, that when we finally arrived, exhausted after two days travel from Australia we felt like we were visiting a dear friend. Albeit a friend with the most lavish, luxurious, comfortable, and welcoming accomodation. The other reception staff were similarly friendly and helpful.

Every conceivable comfort was provided; heavenly beds, ultra-fine linens, huge fluffy towels, powerful hair-dryers, snuggly robes, slippers, quality toiliteries, a fireplace, uncomplicated free WiFi, ample space for suitcases, generous well-lit workspaces, a big flat screen television, all provided amidst a spacious, elegantly stylish decor.

The breakfast restaurant and guest lounge were simply gorgeous, as was the delightful swimming pool and well equipped gym.

'L'Hermitage is located a short 3-5 minute walk to all the major Robson & Granville Street attractions.

I believe that 'L'Hermitage' is the best, most comfortable, most stylish, most welcoming place to stay in Vancouver, either for work or pleasure.

Cudous to the delightful Jennifer on the front desk for making our stay so special.

Room Tip: The boutique rooms with fireplaces are gorgeous. Rooms on the side of the hotel facing away from Richard Street have windows or balconies overlooking the picturesque swimming pool. There is a slight chance of short term limited daytime noise from a small construction across from 'L'Hermitages' main Richards Street entrance. Perhaps guests very sensitive to daytime noise should ask for rearward facing rooms for the next couple of weeks - from August 2012.
  • Stayed: August 2012, traveled as a couple
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2  Thank u7jf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2012

We are a very well travelled family of 4 who rented a 1 bed suite in the Hermitage. We really liked the room and the hotel facilities were good. The thing that makes our stay stand out was the service. The difference between the Hermitage and your average 5 star hotel was the staff. This was best highlighted by the concierge who amongst other things was a leading member of a high end Vancouver food and wine society. This meant that rather than the typical experience of being sent to a restaurant that the concierge gets a kick back from or the usual set of tourist friendly joints, we were recommened great restaurants we would never have picked out ourselves which were all perfect in terms of quality, value and ambience. If you like boutique hotels and great service the Hermitage is well worth a try.

Room Tip: One small watch out is that there is construction work going on at the front of the hotel so go for the back if you can.
  • Stayed: August 2012, traveled with family
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Thank SeanandJules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2012

L'Hermitage was a wonderful base for our two nights in Vancouver. Great for a shopping holiday as you're less than 500m away from the all the shops and main eateries. Furthermore what better way to start the day with a bit of exercise in either the well equipped gym and outdoor lap pool or even better head down towards Stanley Park and join the early morning joggers. The staff, the room and the location were excellent. However if you're looking at sleeping in (during the week) be aware that the noise from the construction site across the road will undoubtedly put an end to that.

  • Stayed: August 2012, traveled as a couple
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Thank MonnyQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2012

Highly recommend the hotel to anyone. The staff were so helpful, and Raymond, the concierge had some fabulous restaurant recommendations. Location is central, you don't need a car. On arrival, greeted by friendly staff who expedited my check-in as it was quite late in the evening. I would go back there again, it offered me everything I wanted-and I had such a comfortable cozy bed.

  • Stayed: August 2012, traveled with family
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Thank Debbie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2012

We stayed one night at L'Hermitage on August 4, 2012. The room was clean, the beds were comfortable and it was conveniently located.........the most important qualities in a hotel stay as far as I am concerned. The staff were very friendly and accommodating. Our room had the nicest balcony area in any hotel I have experienced. When checking out we had a minor complaint about the noise of the air conditioning unit, more to give the staff a heads up that it might not be working efficiently, however as a result of this comment we were given a small discount for our stay.......not expected but appreciated. Clearly demonstrating the hotel's desire to leave a favourable impression.

  • Stayed: August 2012, traveled as a couple
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Thank Pat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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