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“Right in the heart of all the action! Just a...”
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Very good
14 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 5
Vancouver, British Columbia

Reviews from our community

Very good - based on 14 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
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English first
Shake-N-B...
Calgary, Canada
Level 4 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Right in the heart of all the action! Just a couple blocks from Yaletown and BC Place”
Reviewed May 17, 2017 for a stay in May 2017
1
person found this review helpful

Check-in was easy, the owner let us leave our bags as our flight was in early. We were cold and wanted some Pho, with help from the owner we were directed a couple of blocks away and were not disappointed. The condo is nice, its a little tight compared to what we are used to but after all it is Vancouver. It is nice to have a full kitchen. Queen size beds were good and comfortable. Views were very nice with floor to ceiling windows and a small balcony. Only complaint is that the condo is very bright in the mornings and we had wanted to sleep in a bit, blackout blinds in the bedrooms would be a nice touch. All and all we had a great time, location could not be much better, and the high floor kept the street noises to a minimum.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
121joost
Sucre, Bolivia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“An appartment in a residential building rented out full-time to tourists”
Reviewed April 24, 2017 for a stay in April 2017

The appartment is rented out by an owner who doesn't live there anymore and the property is rented out via sites like Agoda, booking.com and Airbnb.

When I arrived the appartment was double booked and I couldn't spend the night there and had to look for other accomodation. Verry annoying and I didn't get any message in advance; there was just nobody there.

To be fair after an angry phonecall the owner made sure I got my money back but nevertheless imho I think this accomodation shouldn't be rented out to tourists at all.

It's a privatly owned appartment in a normal residential building and by renting out residential appartments fulltime to tourists you're making it impossible for regular Vancouverites to get affordable housing and by using this service as a tourist you are stimulating this pratice.

Furtermore it is very annoying for the people who live in such a building; they want to live next to real neighbours not hotelguests.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 26, 2017
Dear Joost De Wit,

We can not express enough how distraught we were to find out that we could not accommodate your stay after numerous request sent to Agoda.com to cancel the reservation.

Your reservation was made the night before you were due to arrive and since Agoda.com does NOT share any contact info between hosts and guests, (we are assuming, to prevent guests and hosts from booking off the website) we could not directly contact you to tell you that a previous reservation had come in 10 minutes prior to yours, therefore, we needed to cancel your reservation in order to prevent an overbooking.

We did however, email Agoda.com within minutes of receiving your reservation to notify them that the date requested was closed and that they should contact you with this information.

Another email was sent to them the previous morning, knowing you were scheduled to arrive that afternoon. I myself, also tried calling Agoda.com through the phone number that appears on their website, to no avail. (they do not offer 24 hour assistance or a 1-800 number) A third email was sent, in order to make sure that the message was going to reach you, before your arrival. There is a setting on the Agoda sit that urges hosts to acknowledge the reservation by clicking on a confirmation bottom. That wasn't even done on our part, making us to believe Agoda had gotten the message: the reservation was to be canceled.

Because you were the very first reservation we had received from Agoda.com, it came clear to us that guest information is never released to the host prior to check-in making it impossible for us to smoothly assist our guest's check-in. We are sincerely sorry that you had to go through this and since this ordeal have requested to terminate our partnership with Agoda.com.

You are correct, 'Where the Action Is' is not a hotel it is a furnished condo apartment rented for short term use. We apologize that Agoda.com does not make this clear on their website. A set of instructions on how to gain access to the building, the apartment unit and the parking garage, have to be sent to each guest prior to their arrival because there is no 'open door' lobby. That is why we urge all guests to make sure what kind of accommodations they are renting out since guests also coming from Booking.com are confused as to what type of accommodations they have rented.

Another tip is to monitor messages coming from the furnished apartment rentals management team. A set of questions is immediately sent to the guest on details of their arrival to ensure an easy check-in procedure, as soon as a reservation is made. If you do not receive a welcome message directly from the rental property, do get in touch with the person assigned to assist you.

Please, accept our deepest apologies. We will make sure that any new hotel listing website we join allows the free communication between guests and hosts.

Thank you for writing.

Best Regards,

Aura
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
_weezelbu...
Seattle, Washington
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Lovely midtown condo”
Reviewed April 17, 2017 for a stay in April 2017
1
person found this review helpful

Our stay at "Where the action is" Was exactly that!
Perfectly located to check out the downtown area, as well as Yaletown, across the street from grocery and liquor stores, surrounded by all manner of places to eat. We were in heaven, and being on the 11rh floor, had great views from every window!
The condo was clean, bright and inviting. Our host, Aura, was wonderfully accommodating.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeanne F
San Francisco, California
Level 4 Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Awesome condo on Robson in the heart of downtown Vancouver”
Reviewed April 3, 2017 for a stay in March 2017
1
person found this review helpful

My husband and I just stayed in this beautiful 2 bed/2 bath high rise condo on Robson street. The condo was beautifully appointed and very comfy. Everything was well maintained and immaculate. We enjoyed having a full kitchen so we could do breakfast/coffee in the morning and wine/snacks in the afternoon. Starbucks downstairs and an IGA grocery store right across the street-very convenient. The unit has underground parking and is secure/safe. We didn't have a car but walked everywhere or took Uber/cabs. We did pay for the hop on/hop off bus so we could get the "lay of the land". Vancouver is a beautiful city with lots to do, great shopping and great restaurants so we really enjoyed ourselves. I would highly recommend-- great condo for two couples or a family.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 12, 2017
Dear Jeanne and Dave Freed,

It was a great pleasure hosting your stay in the beautiful city of Vancouver. We can only take a quarter of the credit. :)

The condo was left in an immaculate state, thank you for taking care of the unit. as well as the lovely thank you note left when you departed; It warmed the soul. :)

On behalf of the Trip Advisor team and myself, thank you for choosing to stay with us. We will love to welcome you back in our city, our home.

Wishing you many more great adventures.

Best Regards,

Aura
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Erin0075
Penticton, Canada
Level 3 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great central location”
Reviewed February 21, 2017 for a stay in February 2017

Although I made this booking for a business trip, this condo is ideally located for any time being spent in Vancouver - right on Robson Street, steps away from restaurants and shopping. It overlooks the iconic Public Library and is only a couple blocks away from Yaletown. Aura was great to deal with for the bookings and everything was incredibly easy. The condo itself is on the smaller side (typical downtown living) but perfectly comfortable and complete with all amenities. I would definitely book here again!

Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 12, 2017
Dear Erin,

We would love to have you visit us again. Communicating was a breeze and you took great care of the unit. Thank you for being a model guest and taking the time to share your experience with, 'Where the Action Is' with everyone..

We value your feedback, we thank you for your trust.

Happy travels,
Aura
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wander669...
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent apartment in great location.”
Reviewed February 1, 2017 for a stay in January 2017
1
person found this review helpful

Our family of four had a great stay in an apartment that's modern, kept clean and well equiped. All downtown attractions are within walking distance, such as Rogers Arena, Yaletown, Gastown, Pacific Center shopping, etc. Having a kitchen, laundry, wifi and coffee machine were much appreciated. Our host, Aura, was very helpful and fast with any requests we made. Thanks Aura. Vancouver is a beautiful city and staying here helped us enjoy it more.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 12, 2017
Thank you for the lovely feedback, but we can only take a fraction of the credit; Vancouver is a beautiful city.

We love to hear what our guests have to say and we seize every opportunity to improve the quality of our service.

Thank you for being our guests, please do visit us again. You are more than welcome.

Happy travels,

Aura
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobile276...
1 review
“The BEST ever!”
Reviewed January 11, 2017 for a stay in January 2017

We love this condo. It is our second time there and it is so cozy. It is just like being at home with all the comforts. The location is amazing! Aura was so helpful and made staying there a joy.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 12, 2017
It was a pleasure welcoming you to Vancouver, again.

Thank you for your trust and choosing to stay with us, once more. The time taken to share your experience with the rest of the community, will be appreciated, but not as much as we appreciated having you as our guest.

Thank you.

Wishing you many more great adventures.

Aura and Bruce
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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