Recently, I stayed four nights at the Rosewood with my niece and nephew. We had booked a room online with not enough beds. Grace upgraded us for a nominal cost... Then I noticed on my VISA statement that they had put a temporary "incidental" charge of $800 which upset me. Grace assured me it would be deleted when we left (it was), but also had a delicious bottle of Pinot delivered to our room as an apology...
We were constantly out discovering the city, and each time, the concierges (Chris, David and Rodolfo) couldn't have been nicer or more helpful. But here's the kicker. Our last day, I left my camera on the bus and was devastated. Although I emailed the transit office, Rodolfo assured me he would follow-up. He recorded all the information in the hotel computer, and called on Tuesday (just like he said he would). Someone actually turned in the camera. But Rodolfo went a step further. He personally picked it up, and then packed up the camera to be mailed back to me in the States. He also kept in touch with me via both phone and email. I can't imagine such a great outcome anywhere else!
Oh, and driving around Vancouver in a Bentley, with Jim's great stories is a must!
- Official Description (provided by the hotel):
- Following its debut in the Roaring ‘20s, the Hotel Georgia came to be known as Vancouver’s most historic and elegant retreat. The opening of Rosewood Hotel Georgia in 2011 has returned Vancouver's most legendary hotel to its place as one of the select hotels worldwide. The hotel reflects timeless elegance, with 156 luxurious guestrooms and suites, Sense, A Rosewood Spa®, Reflections outdoor patio, 1927 Lobby Lounge, 9853 sq feet of function space, a fitness center, 52” indoor saltwater lap pool and Hawksworth restaurant. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Priceline, Travelocity, Hotwire, TripOnline SA, Cancelon, Cheap Tickets, Agoda, HotelQuickly, getaroom.com and Evoline ltd so you can book your Rosewood Hotel Georgia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.