This was our first experience with Tofino and dont get us wrong, Tofino is a very beautiful place. We tried to select an accomodation that would give our family, that has two young girls and a dog a memorable trip. We chose the Forest cottage with the seperate loft. It will be memorable, only not in a good way. We arrived to a note on the door that said this one is yours, and no workers in sight. The cabin smelled really bad and I do understand there is a wood burning fireplace, however it smelled like the place had a campfire in progress. The cleanliness of the entire cabin was not suitable for anybody and I had to clean the bathroom before anyone used it. Which I had to do with no towels. The next day I asked a girl that was drinking wine and painting her nails, if anybody worked here and it was her! I had to ask for towels, and soap. The staff jumped on my request but this stuff should have been done before we got there. The loft is not as good as it looks on the website. The stairs to get up are very steep and the drift wood handrail are not functional so I constantly worried about the kids falling down. The kitchenette is a bar fridge and a hot plate with an electric kettle. You will need the kettle because 2 out of the 3 days that I was there, we had no hot water. The so called spa retreat is a piece of folded cardboard that someone has handwritten "call and ask for Natasha if you want a massage"! Incase you haven't noticed we were very dissapointed in our "retreat". We had the opportunity to see other places while we were in Tofino as we were there for a wedding and friends stayed elsewhere. The price to stay where we did was way overpriced for the value. In some cases it was more than friends that stayed on the beach. The beach access across the road from us was a huge climb over 40 feet of logs. We didn't bother because I didn't want any broken bones on top of this nightmare. We were lucky that we got to spend our time at friends accomodations and the most beautiful wedding I had ever been to. We never did meet the owner who we were waiting for because apparently they show up on Wednesdays. We didn't think it would be useful to talk to the young staff that seem to be just there for free room and board.