We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Open today: 9:00 AM - 4:00 PM
Review Highlights
Incredible Hot Springs Tour

Thank you Moses for such an amazing and inspiring day of culture and venture. This was an... read more

Reviewed October 13, 2018
Compass820835
via mobile
Great Adventure!

We chose this smaller company to experience a more personal adventure without the crowded boat... read more

Reviewed October 13, 2018
Mark-Cindy-E
,
Nanaimo, Canada
Read all 27 reviews
  
Reviews (27)
Filter reviews
27 results
Traveler rating
25
1
1
0
0
Traveler type
Time of year
LanguageAll languages
Traveler rating
25
1
1
0
0
Show reviews that mention
All reviews tour company first nations hot springs tour sea otters grey whales amazing experience these guys moses ancestors culture mum knowledge nature bears passengers boat fog
Selected filters
Filter
Updating list...
7 - 12 of 27 reviews
Reviewed August 29, 2017

This is a First Nation company and it provides a great service. The office is run efficiently and cheerfully. We did two trips with Moses Martin who was a chief for over twenty years. He is happy to share his knowledge and wisdom about the wildlife and the environment which is so precious to him. On our first trip we saw grey whales, seals, sea lions, sea otters, cormorants, scooters and bald eagle. On our second trio we saw baer eating shoreline crabs and also seals.
This is was an excellent experience- not to be missed.

Date of experience: August 2017
Thank PGNM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClayWild, Manager at Clayoquot Wild, responded to this reviewResponded March 24, 2019

Thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2017

There are any number of Whale watching tours to choose from but I'd have no trouble in recommending this to fellow travellers. Booking was straightforward and despite some nervousness on our part (not being great seafarers) we enjoyed a fast, safe (passengers are equipped with life jackets) and fulfilling trip. Our local guide was very friendly and knew the waters well judging by the speed with which he navigated close to small islands to give us a good view of the wildlife. We were lucky enough to see Seals, Sea Otters, Grey whale and Bald Headed Eagles. Suggest you take a waterproof, especially if you like standing outside at the rear of the cabin where you are likely to get wet from spray - all adds to the fun though.
The guides from the various craft show great respect for the marine life and take care not to disturb them by travelling fast when in close proximity.

Date of experience: July 2017
Thank andrew t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClayWild, Manager at Clayoquot Wild, responded to this reviewResponded March 24, 2019

Thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2016 via mobile

My wife was keen to visit the hot springs and we signed up for a 1 1/2 boat trip leaving at 9 am. We were met by James (skipper & tour guide) who was friendly and extremely knowledgeable about the environment & history of the land and his ancestors. The 40 min hike to the springs was an easy walk along a well maintained boardwalk.
But the highlight of the day was the return boat ride with James who found us seals, grey whales, sea otters and a bear cub to photograph.
Would highly recommend this company to anyone wanting to make the trip to the hotsprings.
(Sorry mum but hope James' Aussie visa comes through for him soon)

Date of experience: September 2016
Thank Tony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClayWild, Owner at Clayoquot Wild, responded to this reviewResponded January 15, 2017

Thank you for the great review! It was a real pleasure visiting with you two. Our son will be making his way to Aus this September - thankfully he limited his adventuring to Hawaii this year. Hope all is well with you and yours!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2016

Our First Nations guide took us on a great tour. As we bounced over the waves on our way to the hot springs we detoured to watch 2 covorting grey whales, sand in their spray a sign they were feeding. Our guide shared local history of the First Nations tribes - so much more to learn. Arriving at the dock up coast we made our way through the rain forest, huge red cedars towering over an excellent boardwalk, up and down easy-to-manage stairs to the springs. The water was clear, hot and sulphery. Because the tide was in there was only one big pool to bathe in but the water felt lovely. After 3 hours at the springs we returned home checking the beaches for black bears. I really appreciated feeling close to nature in our small boat (with two big outboard motors, heated cabin and radar and a helpful, friendly guide.)

Date of experience: September 2016
Thank 236dee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClayWild, Owner at Clayoquot Wild, responded to this reviewResponded January 15, 2017

Thank you much for your detailed review. We'd love to share our homelands with you again when you make it back this way!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2016 via mobile

We went into office to book - and were told they leave at 8:30am. So we called later that day to book for the next day, but were told no 8:30am...

I called back and had to ask a few questions to why - and the fact they were not full was the reason. So we booked for the day after that. She didn't want to do it over the phone so I had to drive down. They made it seem hard to give them my business.

We arrived at 8am, but due to fog we left at 9am. We asked if they were going to take extra time on the way back to compensate the poor visibility. They said yes, but that did not really happen.

I found the lack of communication to be a little unprofessional. Same with the fact of selling 10 seats when the boat seats 8 (two people outside - one was me)

I found the 'safety' talk insufficient - and he did not address, not talk loud enough, for the 2 of us outside to hear. Nor for anything said the whole trip. Either sell 8 seats or add speakers to the outside.

The wildlife part - well - we saw one heron on the way up. Also, docking and having people exit on and off - buy a set of step stairs. Oh - and when you drop us off - tell us where to go and what to do. Be a 'tour guide'! Just really found the customer service lacking with this crew.

The hot springs were fabulous - but this review is about the company.

I will grant them on the way back we did see whales, sea otters, and sea lions. I am going to assume the people inside the boat had a better experience than we did outside. I found we paid $130 each for a taxi service to the hot springs, (and a fast trip too - full throttle most of the way - or as my wife says he was a hot dog driver) and that was not what we had envisioned. Since we have a boat of our own..

I also found the office staff poor in their communication skills as well.

Since the hot springs were greet and the day turned out nice it is probably why I am giving a 3 instead of a 2.

Date of experience: September 2016
2  Thank Norden_Magician
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews