The folks are so polite on the phone, but...don't waste your money. They jam-pack folks onto a minimally equipped boat and then fly as quickly as possible out to this one place where grey whales feed. Thirty minutes and back they fly past any potential sights--pointing them out as they speed past. They offer warm drinks which are cold and no longer offered by the halfway point, about the time you could really use something warm.
I thought it was an awful lot of money for a crowded stand at a railing packed two deep all around. And there was nothing luxurious about it. It's just a large, noisy fishing boat with seats. It shudders and shakes to make most photography difficult at best. I did hear others complaining so don't think I'm the only one. The crew mostly talked with each other or just stood around; they didn't seem at all interested in the clients. If you have any kind of valuable photography equipment, or a good bag or backpack, leave it behind...there was nowhere to set anything except in water. With three to a seat, there's no room on the seat.
On the positive, the area is absolutely breathtaking. Think of it as a tour of the shore, with a little whale-spotting thrown in if you are lucky. Spend your money accordingly.
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