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“What a retreat!”

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Wickaninnish Inn and The Pointe Restaurant
Ranked #2 of 16 Hotels in Tofino
Certificate of Excellence
GreenLeadersPlatinum level
Greater London, United Kingdom
Level 5 Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“What a retreat!”
Reviewed July 31, 2014 via mobile

This place is just breathtaking in every sense. The 3hour car journey we took from Nanaimo ferry didnt seem that long because the drive was so easy on the eye through beautiful mountains. Its spot is right on the beach so wonderful views from the bedrooms and restaurants. We were there for 5 nights which we felt was a good amount of time to explore Tofino and the area. My husband surfed every day and I made good use of the spa - which I have to say is currently the best I've ever been to in the world. The hot stone massage was to die for! The breakfasts and food in general was consistently of a high quality which was really good... And that applies to the whole of Tofino. We said its the best town for good food we've ever been to. (-along with the in house restaurant the pointe, a visit to Sobo and Shelter is well recommended)
The concierge and guest services were particularly great but can say all the staff there were highly professional without being stuffy which is a great attribute to have in a hotel. I only hope that one day we will be able to return :-)

Stayed August 2014
Helpful?
1 Thank lauz012001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,289 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (406)
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Hants England
Level 6 Contributor
132 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed July 26, 2014

I cannot disagree with previous reviewers on how wonderful the hotel is; the location is fine , the rooms and views from the room are fine , the service is fine, the beach is fine, the staff are fine but I felt trapped there . We had a car but I believe there should be a shuttle bus into Tofino so we could try the local restaurants and all have a couple of glassesof wine with the meal. The restauarant for breakfast was very good and in the evening we tried the munu gourmand, the courses were fine with the exception of one the steak course where the steak was tough, I suppose in hindsight we should have returned it but that would have ruined the ambiance of the meal. The waiter said he would alert the chef who will talk with the supplier - we felt this was a standard response to a complaint rather than something that would happen. There was no discount for the steak course and we had the various wines included with meal. So really a little over the top for me but I can see how many people will enjoy the hotel

  • Stayed July 2014, traveled with friends
    • Value
    • Rooms
    • Service
Helpful?
5 Thank Resovoir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelationswick, Guest Relations Coordinator at Wickaninnish Inn and The Pointe Restaurant, responded to this review, July 28, 2014
Dear Resovoir,
Many thanks for providing us with feedback on your recent stay at our Inn by way of Trip Advisor and please accept our most sincere apology that your dining experience at The Pointe Restaurant fell short of your expectations.
We were most disappointed to learn that your steak course was tough and did not meet your expectations. Our culinary team prides itself on providing world class cuisine utilizing the freshest, local food products available and is always happy to replace any dish not to our guest’s satisfaction if brought to their attention. Having said that, we can certainly understand your hesitation so as not to ruin the ambience of your meal.
We can assure you that we take our guests’ feedback very seriously as it provides us with the insight needed to continuously improvement the products and services we offer here at the Inn. Should you wish to personally discuss your dining experience with a member of senior management team, please feel free to contact us at any time via Trip Advisor’s Private Messaging System or directly at sandy@wickinn.com with your contact information and we will ensure a member of our team contacts you directly.
We also appreciate and thank you for your comments regard the availability of our shuttle service in the evening. Currently, our shuttle service is provided for our guests during the day as this service is provided by our valet team who are available to offer assistance over our arrival and departure times. As your comments are very valuable to us, please be assured that we have provided them directly to our Front Office Manager.
Again, we are truly sorry that The Pointe Restaurant did not meet your expectations and sincerely hope that we will have the opportunity to welcome you back to the Wickaninnish Inn again.
Sandy Stocker
Guest Relations Coordinator
Wickaninnish Inn & The Pointe Restaurant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 5 Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 24, 2014

This place is WORTH every penny. I have been lucky enough to go to Tofino several times, and this JUNE, i spent 3 nights at the Wick with my mother. It was superb. Upon arrival, we were immediately relaxed. The property is AWESOME. Rooms Superb and arguably the best place on EARTH to totally relax. Bikes are avaiable to cruise into town, and you can just walk out onto the beach. The hallways smell of ancient cedar, the spa is great and the coffee bar is the most stunning cedar stump I ever did see.

I could compare it only to the feeling like walking into a four seasons. Rooms include great views, soaker tubs, spa toiletries, fire places, patio's and hudson bay blankets. There is a library where you can read a book, leave a book, as well as DVD's if you want to watch films.

I CAN'T WAIT to comeback!

We dined in both outlets, both excellent. The main restaurant food is top notch, service was great, but it is a "little up tight" compared to the rest of the property.

The spa is great. The steamroom cave is small but really clean and equipped with a steam shower. All the staff of the Spa were fabulous, but a big shout out to ROBERT, Massage Therapist, who is excellent. Not only is he really professional, he has magic hands. He started the hot stone massage with a warm foot soak overlooking paradise outside. What a treatment. My limbs still feel like mush thinking about it!

If you are thinking about where to stay. JUST DO IT. Find a way.

  • Stayed June 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank BCMeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 23, 2014 via mobile

This place is expensive, and worth every penny. The service in the hotel and restaurant is friendly in a very Canadian way - smiling young people who are eager to help and know their stuff. The location is just awesome. The views from the point building are amazing and the rooms are very nicely appointed. Breakfast is excellent. You can't beat this place.

Stayed July 2014, traveled as a couple
Helpful?
1 Thank MarkWinkle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 23, 2014 via mobile

A spacious room with gorgeous views out to sea, a rug to watch the mists rolling over the balcony. Can do service, a spectacular restaurant. Top notch. Concierge was great - go bear watching in a boat!

Stayed July 2014, traveled with friends
Helpful?
1 Thank trufflehound81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erpe, Belgium
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 22, 2014

Great hotel: great hospitality, beautiful spacious rooms, delicious dining and breakfast with a marvellous view as if you were on a cruise ship. The surroundings are absolutely wonderful (the beach, forest,...)
We enjoyed a wonderful nature walk with someone of the hotel. Paradise on earth!

Room Tip: Everything is good there.
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Green Features: They receive the best mark! It was a real inspiration to see how they keep it all evironmentally friendly.
  • Stayed June 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Helena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Level 5 Contributor
50 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed July 22, 2014

Very nice location, great beach , very relaxing, wonderful staff.
I would recommend the Beach House since you are right on the beach.
BF at the Point very slow and only average.
You don't need a car since you can reach Tofino by bike easily.

  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank TEU793
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wickaninnish Inn and The Pointe Restaurant

Property: Wickaninnish Inn and The Pointe Restaurant
Address: 500 Osprey Lane at Chesterman Beach, Tofino, British Columbia V0R 2Z0, Canada
Location: Canada > British Columbia > Vancouver Island > Clayoquot Sound > Tofino
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Tofino
#1 Family Hotel in Tofino
#1 Romantic Hotel in Tofino
#2 On the Beach Hotel in Tofino
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Wickaninnish Inn and The Pointe Restaurant 5*
Number of rooms: 75
Official Description (provided by the hotel):
Wickaninnish Inn, a Relais & Chateaux property since 1997, overlooks the Pacific Ocean from a rocky point on Vancouver Island’s rugged west coast, near the eclectic town of Tofino and Pacific Rim National Park. Two contemporary cedar buildings, set against a backdrop of ancient rainforest, boast an extensive local art collection (complemented by the neighbouring wood carving shed), and all rooms and suites offer ocean or beach views, gas fireplace, soaker tub and individual balcony. Uncompromising service, including a Clefs d’Or Concierge team, is a standard. The sole resort on Chesterman Beach, Tofino’s longest at 2.5km/1.5mi, the Inn is home to refined West Coast cuisine at The Pointe Restaurant and naturally-inspired treatments at its intimate Ancient Cedars Spa. Tofino’s McDiarmid family welcomes you to this locally owned, world renowned sanctuary offering Rustic Elegance on Nature’s Edge. ... more   less 
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Also Known As:
Wickaninnish Inn And The Pointe Restaurant Hotel Tofino
The Wickaninnish Hotel And Pointe

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