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“Ruined a birthday”

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Pacific Sands Beach Resort
Ranked #5 of 16 Hotels in Tofino
Certificate of Excellence
GreenLeadersPlatinum level
Qualicum Beach, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Ruined a birthday”
1 of 5 bubbles Reviewed November 9, 2013

This trip was supposed to be for my boyfriends birthday, that works extremely hard and barely gets time off. I booked us two nights away with a "package". The package was not at all what it was advertised or made to seem. The endless movies were outdated movies from a book case in the main lobby and the dinner upon arrival was a small frozen dinner that we had to cook our selves. The room it's self wasn't horrible, but it was dark and quite out dated. In addition, when I wrote to the GM about my disappointment and after one response, heard nothing back. Never ever going back or recommending this hotel.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Lyndea W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pacificsands, Manager at Pacific Sands Beach Resort, responded to this review, November 13, 2013
Dear Lyndea W.

Thank you for your recent review. I am disappointed to hear that the package that you reserved last December was not what you expected. We are continuously purchasing new and old releases to compliment our already large inventory of movies to which we hope that everyone young and old can find their favorites! Our meal options are from a fantastic local Restaurant called Sobo which offers a wide range of options from flavorful chowders to wonderful curry’s. We are always making capital improvements to our suites and Beach Houses and we appreciate the feedback. I apologize for not responding to your email however, I have no current communication from you. Please call me directly and I would be happy to speak with you.

Sincerely,

Lara Kemps
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,837 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (433)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Boerne, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 1, 2013 via mobile

My husband and I took a trip in October for our honeymoon. We stayed in a third floor Cox Bay Suite. Absolutely fantastic. An exceptional value for a wonderful hotel. Everything was clean and staff made our stay incredibly comfortable. Housekeeping cleaned promptly every day and were incredibly friendly. I can't say enough about the fantastic receptionist, Alania. She made our stay unforgettable. Pacific Sands is lucky to have her! She helped us find dining options, helped us book a whale tour and surfing lessons, and made a mean mocha! Walking the property was fantastic and Pettinger Point is a walk not to be missed. We got to see some awesome tide pools on the walk. Our time in Tofino will always be special and we cannot wait to return and bring our families back. From the drive into Tofino, the tours we took in town, the fantastic food, notably Shelter, and the beach we literally stepped onto were above and beyond. A trip we will never forget and highly recommend Pacific Sands Beach Resort!

Stayed October 2013, traveled as a couple
Helpful?
4 Thank Jenrdesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashland, Oregon
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 31, 2013

We spent four nights in one of the Beach Front suites and were completely satisfied. Clean, comfortable, charming. Great staff who were unpretentious and easygoing. We mentioned on our first night that our upstairs neighbors' dogs had been barking for over an hour and they said they would 'take care of it'. We received a letter of apology and a beautiful gift basket with wine, etc. the next day; over the top for two dog lovers who just needed a little peace and quiet but very sweet and heartfelt. The setting is unbeatable. Families, romantic getaway couples...everyone is welcome and treated extremely well! As an aside, the pillows are the best we've ever slept on. We asked for the information on the company because they were so divine...really.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Stephanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanaimo
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed October 30, 2013 via mobile

Just back from a short stay at Pacific Sands. Wish we could have stayed longer. We stayed in a Lighthouse suite, with a beautiful view of the beach. The suite was compact, very clean, nicely furnished and decorated. There is a large deck with chairs, perfect for watching the surfers and the sunsets. The kitchen had everything we needed, even some tealights and matches to light them. There were yellow rain slickers hanging by the door in case of rain as well.

The staff are great, very pleasant and helpful. They made us feel very welcome. This is a great place to stay!

Stayed October 2013, traveled as a couple
Helpful?
2 Thank buzznznaimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coquitlam, BC Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 30, 2013

We just got back from a much too short 2 night stay at the Pacific Sands Resort. This property is lovely and the location is second to none. The weather was great and we enjoyed walking the beach of Cox Bay and watching the surfers catch one of the many waves. This was our first time there but certainly not our last. Next time, however, we will stay longer. It's a bit of a trek getting there from the Vancouver area so it's worth it to stay for more than a couple of days. The room itself was very cute and cozy. We had the ocean view studio and it was really nice to see the beach just yards away. Tofino is a WOW destination that is not to be missed.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ProudCanadianMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 29, 2013

Summer weather was unusual for our October stay. We enjoyed the beach, the lovely room and watching the surfers.
There is a gorgeous walk from the resort called pettinger point that is easy to do and reveals the miles of pristine beach.
You need to know there is no restaurant on site but there is a barbecue and full kitchen. There are many good restaurants to drive to or you can walk along the beach to Long Beach Resort Lodge where there is a lovely restaurant.
There are bicycles to rent and you could bike along the path to Tofino. (45 min.)
The yellow slickers in the room were not needed!! But they would have been appreciated.
All in all, a resort not to be missed...a bucket list location.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saskgnewfie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
1 review
5 of 5 bubbles Reviewed October 28, 2013

Just back from a three day stay at the Pacific Sands. We should have stayed longer. Beautiful resort in a jaw-dropping setting. The staff were extremely welcoming and helpful. The resort had thought of everything. The accommodation (one of the beach houses) was modern, had all of the amenities and then some, and had a very west coast feel. Right on the beach, so stunning scenery out of every window, but positioned smartly amongst trees such that we had the privacy we wanted. Open concept main floor. Kitchen very well outfitted so cooking big meals in was easy (and heated stone/tile floors!). Really big and comfortable sofa in front of the fireplace and a good selection of DVD's in the lobby. Great beds, linens and towels. Hot tub on the outside deck so can relax in that while listening to the waves crash right behind you. Lots to do in that area; can walk/hike for hours, ride bikes on the beach, watch the surfers, go into Tofino (surprisingly great restaurants there and a couple of good galleries). Will definitely go back again. And again. And again...

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pacific Sands Beach Resort

Property: Pacific Sands Beach Resort
Address: 1421 Pacific Rim Hwy. | Box 237, Tofino, British Columbia V0R 2Z0, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Clayoquot Sound > Tofino
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Tofino
#3 Green Hotel in Tofino
#4 Family Hotel in Tofino
#5 On the Beach Hotel in Tofino
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Pacific Sands Beach Resort 3*
Number of rooms: 77
Official Description (provided by the hotel):
Pacific Sands Beach Resort is located on 41 pristine acres of property and 2500 feet of ocean front on Cox Bay. Adjacent to the Pacific Rim National Park all suites and Luxury Beach Houses offer spectacular ocean or beach front views, mesmerizing sunsets and breathtaking storm watching. A walk to Pettinger Point is a must. Enjoy unrivaled culinary splendors at one of Tofino's many restaurants. Adventure tours of the Clayoquot Sound, beach combing and surfing are the most popular activities. ... more   less 
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Also Known As:
Pacific Sands Beach Hotel Tofino
Pacific Sands Beach Tofino

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