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“Misleading”

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Pacific Sands Beach Resort
Ranked #5 of 16 Hotels in Tofino
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed August 12, 2013

I had to rank this hotel at Poor instead of Average after reading similar concerns such as "smallface1" below. I don't think they are getting the message, and there are many options in Tofino.
We felt we were mislead by the pictures and previous introductions to the suites. The pictures are of very nice suites which accommodate 6. These run at the same price point per person as the other suites, but are of a much higher quality. If you are booking for less than 6 people watch out for the lighthouse and other suites. They are very dated and reminded me of my university dorm complete with Danby fridge, constantly running toilet, no dishwasher, cracked linoleum, thin walls complete with neighbors doing "there business" ... ahh sorry. Just not nice, and you should know because they don't seem as prepared to let you know.
Service is great, and location is epic; as it is on the beach.
I travel with my family for surf mainly, and found this place not very accommodating to the surf out front.
We really liked Ocean Village down the road, but you can see my review on this.

Room Tip: If your travelling with 6 or more, go for the larger newer suites.
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  • Stayed: August 2013, traveled with family
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3  Thank Ebbtide_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pacificsands, Manager at Pacific Sands Beach Resort, responded to this reviewResponded August 14, 2013

Dear Ebbtide_12,

Needless to say, we are disappointed to learn of your experience in one of our most popular suites. Concerning the pictures we advertise, they are in every detail positioned to show exactly what one might expect when booking. The pictures that advertise accommodating six people are only attached to the Beach House and Two Bedroom Lodge category, which range from 820 to 1350 square feet and do sleep six comfortably. These units are also MORE than twice the rate of the suite you stayed in. If and when guests experience any physical or mechanical issues our large team of maintenance staff responds immediately to resolve any issues, if and when they occur. Cox Bay along with Chesterman Beach are renowned within the surfing community as the top two beaches in Canada. As you probably agree, we cannot necessarily satisfy all of our guests all of the time, but we are very proud to have worked hard to be ranked in the top two on Trip Advisor for the past five years, through constant investments in our suites and facilities which continues year after year, thanks to the support of our owners. We do hope otherwise your experience in Tofino and surrounding area exceeded your expectations.
Sincerely,

Lara Kemps
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,221 - 1,227 of 1,948 reviews

Reviewed August 11, 2013

This is a modern resort with nice touches. They have a wide variety of accomodations. We stayed at one of the beach houses which are nicely appointed 2 bedrooms running around 1350 sq feet. The location on the beach was terrific. The kitchen was well stocked and there were plenty of amenities in the bathrooms.

The downside of this property is that there is no on site restaurant and so you either have to cook yourself or drive out for dinner. One other downside was that there were no shades or curtains on the upper windows in the master bedroom and so for those who do not light bright mornings, be aware. What shades there are in the two rooms are semi transparent and do let the light in. The patio door also did not lock so be sure to check if everything works.

  • Stayed: August 2013, traveled with family
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2  Thank VoyageurW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2013

This hotel is very well situated right on the beach in Tofino but is very overpriced for what it delivers. We stayed in a lighthouse suite which was over $ 300/ night and looked dated. The bathroom could definitely do with an upgrade and the shower pressure was very weak. The bedroom is very small. Charging to use bikes and asking for a donation for DVD movies seemed just cheap. If the hotel wants to make a donation they certainly can at the prices they are charging.

Staff at the front desk were polite but did not go the extra distance I would have wanted.

We tried the BBQ one night at the beach which is in a nice setting. Food was good but the staff seemed to want to rush us a bit so they could close it down as it was the second setting of the night.

Tofino overall is a special place though be prepared for the cool temperatures and constant fog. The water is freezing so unless you have a wet suit don't plan on getting in past your ankles.

A visit to Meares island via a water taxi service and pickup is certainly very special.

Restaurants in the area are very pricey. There are cute galleries in and around the town.

Stayed: August 2013, traveled with family
2  Thank smallface1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2013

I am a returning visitor and this time we came with the family to celebrate 5th wedding anniversary of my daughter- and it was a wonderful time, every minute of it!
Cozy and welcoming rooms (we rented a beach house and a beachfront suite) with great view of the beach and ocean, comfortable beds, fireplace, balcony, everything you might need for cooking and dining, very helpful staff, fantastic location- makes it a dream place to stay.

The staff was very nice and accommodating: we had our cake delivered to them the day before we arrived and it was brought to us by the staff soon after we checked in.
Our small party was great, the bbq next day was fantastic as well- we used the smaller bbq place.
It is also awesome that we are able to bring our dogs with us- one of them is visiting this hotel for the second time.
Dreamy morning walk on the tranquil beach with the dogs at sunrise, surfing lessons in the morning, party in the afternoon, strolling on the sand at sunset, watching stars sitting at the bonfire on the beach - what can be better?
On the practical side- it is very comfortable, spotlessly clean, with very professional and extremely friendly staff, fantastic location. As to the fact that they do not have a restaurant - we bought most of the necessary food on our way here in Coombs (Goats on the Roof market is unique and offers very good products,very fresh and mostly local, and the produce store is very good there too), there is also a nice Co-op store in Tofino. If you do not feel like cooking at all- there are sandwiches and coffee in the office, well-stocked freezer with dinners from SoBo and Vijj's, as well as plenty of restaurants in Tofino (about 15 min drive from the hotel)
It is sure not cheap, but it is worth it in my opinion and definitely we will be back.

Room Tip: Upstairs beachfront suites offer better view of the beach and ocean, as well as the balcony feels mo...
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  • Stayed: August 2013, traveled with family
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1  Thank Liubov Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2013

Spent five great nights here in July 2013. Such a beautiful place with a huge unspoiled beach filled with rock-pools and wildlife. It is a resort and not a hotel. You need to have your own transport and to cook for yourself.

We stayed in one of the new beach houses and were very impressed with the quality of the accommodation. Well thought out design and very well equipped. Sleeping with the windows open and the sound of the waves was really relaxing. Every thing you could possibly want in the kitchen. By the way, the Coop in Tofino has a great choice so don't waste your time buying groceries in Nanaimo or Port Alberni like we did.

Totally relaxing and extremely comfortable. Great for families.

Room Tip: Choose beach house 22, 23 or 24 for the best views
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  • Stayed: July 2013, traveled with family
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Thank Skotti56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2013

My husband and I recently hosted 50 friends and family at the Pacific Sands Beach Resort for our 6 day wedding.

We chose PS because of it's beach access, gazebo & firepit, range of accommodation types and for allowing us to put up a party tent for catered dinners for our guests.

The staff were extremely helpful and gracious. Most of the rooms were quite nice. My husband and I stayed in once of the villas with a hot tub (we'd stayed there before) and it was gorgeous.

Pro's - beach front, great staff, nicer accommodations available (for more $$$ obviously ;) ), pet friendly and the cafe makes great soy lattes! Very helpful and flexible in working with us for our wedding needs. Large grassy area great for games. The gazebo / firepit is a fantastic place to gather as a large group. The salmon bbq's they do there are amazing!

Con's - no on-site restaurant but you can walk down the beach to Long Beach Lodge. The rooms in the "beachfront suites" were not as nice (we stayed in one of them in Feb and it was smelly).

Room Tip: Some rooms have in-suite laundry. Highly recommend the luxury beach houses.
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  • Stayed: June 2013, traveled with family
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Thank kath062013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2013

A room with a view! A hot tub on the deck while you watch the storms. The room has the most comfortable mattress and feather bed we've ever been on, and a fireplace warming us through the night. We had a small kitchen that we used for breakfast only and lunch and dinner were spent at the great variety of restaurants and cafe's. The beach was littered with sand dollars in the early morning and we could see star fish in purples, blue, red and orange. It was such a wonderful weekend. Highly recommend.

  • Stayed: February 2013, traveled as a couple
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Thank Rheppner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pacific Sands Beach Resort

Address: 1421 Pacific Rim Hwy. | Box 237, Tofino, British Columbia V0R 2Z0, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Alberni-Clayoquot Regional District > Clayoquot Sound > Tofino
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Tofino
#3 Green Hotel in Tofino
#4 Family Hotel in Tofino
#5 On the Beach Hotel in Tofino
Price Range: $201 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pacific Sands Beach Resort 3*
Number of rooms: 77
Official Description (provided by the hotel):
Pacific Sands Beach Resort is located on 41 pristine acres of property and 2500 feet of ocean front on Cox Bay. Adjacent to the Pacific Rim National Park all suites and Luxury Beach Houses offer spectacular ocean or beach front views, mesmerizing sunsets and breathtaking storm watching. A walk to Pettinger Point is a must. Enjoy unrivaled culinary splendors at one of Tofino's many restaurants. Adventure tours of the Clayoquot Sound, beach combing and surfing are the most popular activities. ... more   less 
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Also Known As:
Pacific Sands Beach Hotel Tofino
Pacific Sands Beach Tofino

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