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“A good location is not enough of a reason to stay here”
Review of Inn on the Harbour

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Inn on the Harbour
Ranked #2 of 10 Hotels in Prince Rupert
British Columbia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A good location is not enough of a reason to stay here”
Reviewed September 29, 2008

Not a good place to stay. Our room had a distinct sewage odor that did not abate the 2 nights we spent there. Hotel clerk's comment was :Oh reallY', First night the room was cold as there was no heat. Others also complained and the next night the heat was on! We needed to stay 4 nights, but 2 was more than enough!
Website quoted mountain view rooms at $85 yet when I booked this room, was charged $105 plus taxes.
The location is good, and the "complimentary" breakfast adequate, but definitely there are better places in Prince Rupert to stay.

  • Liked — view of the harbour
  • Disliked — strong sewage stench in room
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neverstayhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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217 reviews from our community

Traveler rating
    58
    104
    39
    9
    7
See reviews for
37
85
15
39
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Brussels
Level 3 Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 19, 2008

We had two nights here in a harbour view room. The view was great and we were able to enjoy it better with the in-room binoculars; a deer came and sat outside the room to enjoy the morning sunshine. The location is central. Breakfast ok - including yoghourts and fruit. Couldn't make a decent cup of tea with the coffee maker as couldn't get water hot enought.

Service friendly enough - but there is a big problem with the paper thin walls, including to the corridor where the cleaning staff start hoovering too early, and the ceilings where you can here every step of the person above.

  • Stayed September 2008
    • Value
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brussels_Voyager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 4 Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 24, 2008

My partner and I arrived off the BC ferry from Port Hardy. Our stay was a stopover to catch the ferry onto Juneau.

The first room we stayed in was small and was disapppointing for the price. We managed to acquire another larger room and this room was quite good. We had no real opportunity to appreciate the view that has been noted in other reviews.

I would be hesitant to recommend this inn but I would not suggest against it.

For eating, try Cowpuccinos and Smile's Seafood Cafe. Both were positive experiences but a fair walk from the inn.

  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
Helpful?
Thank MandMfromMelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Netherlands
Level 4 Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 22, 2008

Poor looking motel and dito room. The furniture is very old and rooms smells musty. Poor ventilation and very noisy. The water that comes out of the tab is a bit yellowish.
The first thing we heard when we wanted to check in was that we may not have a room (even though it was reserved 2 months prior to our arrival and confirmed in writing), because there had been problems with online reservations.
The next morning we needed to get the ferry to Port Hardy at 5.30am and therefore asked if we could have breakfast before that time. This was not possible: breakfast started at 6am (were we really the first people who ever needed to get on the ferry????), but the nice man at the front desk promised that he would made arrangements so that we could pick up a bag with some breakfast items the next morning. This was confirmed by the lady who took over the shift.
The next morning, however, there was no bag and the man who was on duty said we could have breakfast in the breakfast area !!!!!????? Of course we didn't have time anymore.

Very poor place with poor service and way to expensive for what you get.

  • Liked — The location
  • Disliked — The poor service and poor looking room
  • Stayed June 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank DutchTheNetherlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnaby, BC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 31, 2008

After a rather disappointing stay in Burns Lake, we drove to Prince Rupert, walked in, and got a room. We were fortunate because later on in the evening, the place was sold out. The views of the harbour are spectacular and more interesting than even the large flat-screen tv mounted on the wall. For such a beautiful location, I was surprised by the "average" price. It's located close to downtown, several restaurants, and almost right beside the mall. I even noticed the Greyhound buses leaving from across the street.

The staff were very helpful and friendly. We requested a cot for our baby and it was promptly provided with no problems. The rooms were very clean and well kept. The free continental breakfast was fresh and resupplied. I will stay there again and next time I will make reservations!

  • Stayed May 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank ferrywatcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Netherlands
Level 4 Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 30, 2007

This is a decent place: spacious and renovated clean rooms, friendly staff etc. What makes it above average are the gorgeous views of the bay from the large windows. I would recommend spending a little extra for a room with a sea view. The hotel is also within walking distance of everything downtown and has easy access to the ferry (but then, most hotels in Prince Rupert do). Good value.

  • Liked — The views
  • Stayed July 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Claire010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 6, 2006

Be sure to request the rooms with a view over the harbour....wonderful to watch the boats coming and going, eagles flying by and sunsets. Most rooms have been renovated within the past year...small fridge in the room and hairdryers in bathroom. I have eaten in the dining room last year and liked the Italian meals...this year I had a take-out burger that was good too. This hotel is one of the better ones in Prince Rupert...it is a far better location than the Coast, Pacific Inn or Totem and better value than the Crest. Definitely worth checking out!

Helpful?
7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn on the Harbour

Property: Inn on the Harbour
Address: 720 1st Ave W, Prince Rupert, British Columbia V8J 3V6, Canada
Phone Number:
Location: Canada > British Columbia > Prince Rupert
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Prince Rupert
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Inn on the Harbour 2.5*
Number of rooms: 49
Official Description (provided by the hotel):
The Inn on the Harbour is situated on a bluff overlooking the busy Prince Rupert harbour. More than half of our rooms have a view of the Pacific ocean. Within walking distance of shopping, services and attractions, Inn on the Harbour is ideally located in the heart of Prince Rupert. We are steps away from the bus drop-off for airlines and Greyhound bus and just a short drive from ferry and rail terminals. We are pleased to offer a smoke-free environment for the comfort of our guests as well as free wi-fi and a complimentary continental breakfast. We have an elevator for the convenience of our guests. Tastefully appointed rooms in a number of configurations make us the ideal choice for families and business travellers alike. ... more   less 
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