We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Smoke, noise and sour faces”
Review of Crest Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Crest Hotel
Ranked #1 of 10 Hotels in Prince Rupert
Certificate of Excellence
Reviewed August 23, 2007

If this is the best hotel in town then I'll say a special prayer for the people visiting Prince Rupert ... I gather that most guests stay for one night but we stayed for three ... $150 was expensive for a room without air conditioning ... it was exploitive for a hotel next to a major building site ... but it was rediculous for accommodation where cars are parked within 3 feet of your window and smokers congregate throughout the night at about 10 feet from your window (which has to be open because of the sweltering heat). The fumes from the vehicles are nearly as foul as those from the cigarettes. They stink. The noise from the smokers means that you can't get a good night's sleep. But worse of all are the surly staff at the hotel reception. They appear so unhappy at working at the Crest. Would it kill them to be polite or even smile. We must have passed hem 20 times during our stay and never once did they acknowledge us. Again, if this is the best hotel in town then I'll say a special prayer for the people visiting Prince Rupert.

  • Stayed: August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
4  Thank TheFranceFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (478)
Traveler rating
Traveler type
Time of year
Language

417 - 423 of 478 reviews

Reviewed August 22, 2007

Stayed here for 2 nights earlier this month at the end of the Via Skeena rail trip from Jasper. Booked a Crest Class Room with harbour view. Check in was fast and everything was ready when we arrived. There was only one elevator in the hotel and no assistance was offered with the luggage. This was an older hotel and was clearly showing its age despite some mediocre efforts by management to update with cheap materials that were certainly not standing up to the wear and tear. The room was very small and the so-called bay window as also very small. This hotel had no air conditioning and leaving the window opened with all the noises and salty air were not the most comfortable way for a good night’s sleep. The washroom was also very small and was dated. The TV had a remote control that could only turn the set off but not on. My package included breakfast and the food was okay. The service of the waitress was okay too. We had dinner at the hotel too as we did not find any interesting restaurant nearby after walking for a 1km radius from the hotel. The dinner food was mediocre and was considered expensive for what I got. The service of the waitress was acceptable but was not as energetic as the one at breakfast. A complimentary Internet PC was set up near the bar for hotel patrons but it did not have printing capability. I was unable to check in for my flight. All in all, this might be the best hotel in Prince Rupert but it was only a 3-star or high 2-star hotel at best charging a 4-star rate. I stayed at the Coast in Prince George and was reasonably happy with better furnishing and updating at half the room rate. There is also a Coast in PR and would recommend comparing the two before booking. Shall I stay at the Crest again? Not sure but I think that I’d like to try the Coast when I come again.

  • Stayed: August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank TeddyBTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2007

We got into Prince Rupert in the early evening after a long drive from the Prince George area, hotel was at full capacity according to the staff, and as a result little or no parking. The front counter staff were about as friendly and hospitable as some cheaper hotels that we've stayed in, they were fairly quick however. We had booked a room overlooking the bay, the room that we had was very tiny, the bathroom is unlike anything I've ever seen, the toilet looks like something that you would find in a public restroom in New York, complete with the industrial metal handle n all, big surprise for a supposedly high end hotel. Be careful when you book a room that has "queen" beds as they are NOT queens but rather doubles, not cool !!, also if you book a room on the bay side (which is what most folks would want) yes you get a nice view, sort of, the room we were in had a window seat that sat two, maybe if you were about 12 years old, and the window is smaller than my bathroom window in my house, but.... heres the kicker the second floor is non smoking which is cool but.... guess what your right over top of the bar patio, so forget having your window open to get the fresh ocean air, in fact looking up at that side of the hotel I don't know how you would get away from it, and the bar is open (or was when we were there) till 2am and you get hear all of the patio commentary, fun fun fun!!!. Now heres a big point, high end hotel apparently?? and the place doesn't have air conditioning, and Im not talking just our room but the whole damn place, they do however give you a little fan, which hey if your on the side we were on really sucks the smoke in from the outside, or you can just turn it on with the window closed and its sorta like being in a convection oven. Overall this was huge disappointment so much so that we left after one night, for 150$ a night I expect a nice room and good service, I don't care if the hotel is super busy or at full capacity or the if the staff is having a bad day, not my problem. If you are going to Rupert I would highly recommend that you skip the Crest as they rely totally on the fact that they are on the water but offer very little else, if you want a nice room at a cheaper price than the Crest, try the Coast Hotel, and if you get a room on side facing the Tim Hortons you'll get a better view than the Crest has, also across the street is a little restaurant call "Rain" its tapas style but some of the best food that I've had in the area, was totally totally surprised and the service was very friendly, little girl with the UK accent was awesome!

  • Stayed: August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
3  Thank thatscold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2007

The Crest Hotel overlooks Prince Rupert Harbour and there are marvelous views from the Dining Room and Harbour-side Guest Rooms (you have to book these rooms well in advance). The sunsets and views of the hills are great.

For the price, the rooms are somewhat small but perfectly adequate for a 3 - 4 day stay. Hotel was clean, very welcoming, and had coin-operated laundry facilities. The ambience was perfect for the locale and one got the sense that they had pretty much figured out how to run a good hotel. The food in the Dining Room was excellent - lots of seafood - and reasonably priced. The service was great. We heard that the Dining Room was one of the best places to eat in Prince Rupert and know we know why.

The Crest Hotel made our visit to Prince Rupert one of the high points of our trip. We would recommend it without hesitation as the best place to stay.

  • Stayed: July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
2  Thank Willy_Pullen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2006

We spent 2 nights here before catching the Skeena train to Jasper and initially thought we'd be killing time. However, we discovered a hidden gem in Prince Rupert.

Cow Bay in particular was very pretty and there were some lovely walks to be had in the area.

We had a Queen Room with sweeping views onto the bay and upon arriving were greeted by an eagle perching on the tree outside. Binoculars are provided to watch the wildlife.

Although small, the room was well furnished and spotlessly clean.

I celebrated my 30th birthday whilst here and the staff made every effort to make it a very special occasion by organising a cake, champagne and decorating the room with balloons.

We ate in the bar the first night and the restaurant the second. Fantastic food on both occasions.

Overall a lovely place to stay and we'd love to return to the Crest at Prince Rupert.

  • Stayed: August 2006
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
5  Thank EGF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2006

We arrived at the Crest around 1 am as the replacement for the sunken Queen of the North from Port Hardy took a little longer than its predecessor. Accommodation operators at both ends must have a lot of patience fitting in with ferry times.

When we arrived the hotel was lit up like a Christmas tree with thousands of coloured lights. We had asked for a non-smoking room, which was fine, although the corridor on the way smelt pretty awful. At the entrance to the room you could only turn on a fairly low-wattage light by the door, and then had to grope for switches to bedside lamps. The toilet flush was uncooperative, usually requiring a couple of attempts. Apparently the last occupants had had the same trouble: I'd never previously encountered a toilet that required flushing at a hotel and hope I never will again. Not what I wanted to see bleary-eyed at 1 am!

Some of the carpet and fittings showed signs of age, but the room was clean and quite acceptable. As we were on the gorund floor, opening a window for ventilation meant sacrificing security: it would have been easy for anyone to climb in from the trees behind the carpark. We had a day spare in Prince Rupert before we rose early for our journey inland on the Skeena, and we appreciated its convenient location. Dinner was very nice in a restaurant with a lovely view (we watched the sun set behind a large cruise vessel). Some dishes were rather pricy but there were plenty of affordable ones. The hotel had an excellent gym, if you're into gyms.

Stayed: June 2006
2  Thank GrahamWM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2005

What made the Crest Hotel really stand out was the level of the service. Everybody from the receptionists to the bar attendants went out of their way to please. The hotel itself is pretty good too. We had a seaview room which was a bit small but had everything we needed, and the bar and restaurant serve great food and have a lovely atmosphere. Sitting out on the terrace on a sunny day with a cool drink and just watching the bald eagles......just what holiday moments should be all about.

  • Stayed: June 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
2  Thank bo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Prince Rupert hotels
0.3 mi away
Inn on the Harbour
Inn on the Harbour
#3 of 10 in Prince Rupert
227 reviews
0.3 mi away
Prestige Prince Rupert Hotel
Prestige Prince Rupert Hotel
#2 of 10 in Prince Rupert
132 reviews
0.5 mi away
Pacific Inn
Pacific Inn
#6 of 10 in Prince Rupert
105 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Moby Dick Inn
Moby Dick Inn
#5 of 10 in Prince Rupert
73 reviews
0.4 mi away
Highliner Plaza Hotel & Conference Centre
Highliner Plaza Hotel & Conferen...
#10 of 10 in Prince Rupert
94 reviews
0.9 mi away
Totem Lodge Motel
Totem Lodge Motel
#4 of 10 in Prince Rupert
74 reviews
Show Prices
Show Prices
Show Prices

Been to Crest Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crest Hotel

Address: 222 1st Ave W, Prince Rupert, British Columbia V8J 1A8, Canada
Phone Number:
Location: Canada > British Columbia > Prince Rupert
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Prince Rupert
Price Range: $131 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crest Hotel 3.5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Expedia, Hotels.com, Hotwire, Priceline, Evoline ltd, TripOnline SA and getaroom.com so you can book your Crest Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crest Hotel Prince Rupert

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing