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Sandman Signature Prince George Hotel
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Reviews (346)
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All reviewsbunk bedsfamily suiterockford restaurantattached restaurantnewer hotelquiet hotelfront desk staffroom was cleanseparate bedroomother hotelsan upgradewould stay here againfull kitchenparking lotgreat roomliquor storelong drive
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257 - 262 of 346 reviews
Reviewed June 19, 2013

Only a review of the front desk staff and their training. No rooms available, no problem. More than five minutes and they could not find out if their other PG property had rooms. Then asked for suggestions, again no help. Asked about more hotels to the west, leaving the city was told there wasn't any. (Next morning, leaving PG, we passed three or four.) Sad service for a service establishment. The place seemed clean in, the lobby and parking lot.

  • Stayed: June 2013, traveled as a couple
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Thank Will K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2013

Finally a nicer hotel in town! Modern, clean and well equipped hotel with good restaurant and a steakhouse nearby. Perfect for my one week stay. Had room at end of hall so very quiet. Only issues I had were parking lot fills up with larger trucks so some end up using more than one spot (consider a dedicated truck/car only section), remote control did not have a sleep function and was very finicky (had to hold my arm up high while in bed), housekeeping removed my soap from bath everyday (if you see guest is staying for another night, no need to replace soap), morning front desk person was one of the less friendly I have seen (never asked how my stay was, not a happy personality), would be nice to have a "Do not clean room today" option as in other chains.

  • Stayed: June 2013, traveled on business
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1  Thank The_Dudes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2013

Front end staff very friendly and helpful. Stayed here in June. Pool shut down for renos.however was offered a refund on what we spent if we used a community pool. Room clean, bright, very comfy beds. Very modern looking
Coffee maker, fridge, TV. Near shopping center, convenient location. Dining room /lounge nice decor. Very busy but nothing waitresses couldn't handle. I thought it was a bit pricey. Would stay here again.

  • Stayed: June 2013, traveled as a couple
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Thank 73wunderland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

This hotel was a complete nightmare. Hotel service was terrible!!!!! Front desk staff were rude and judgmental. Staff and general manger were not able to provide me with an itemized phone bill. They made me feel like a criminal as forced me to pay phone bill before the end of my stay before i could make any new calls.House keeping was shocking!!! dirty towels with brown stains all over them??? they hung up my used towels again and again. Bedding dirty with unknown stains on them including pubic hair. Room was noisy and outside doors were slamming whole night. Hot tube had white thick dirty foam with a ring of grime around the edge. I left after a couple days when my stay was booked for much longer. That's how bad this hotel was. Would think again booking here. Would recommend booking into a $60.00 motel where you would have a much nicer stay in a cleaner room.

Room Tip: Don't got here at all better quality room at prince motel!!!!
  • Stayed: April 2013, traveled with friends
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2  Thank laurence406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

The location is unbeatable, rooms are well equipped and beds are very comfortable. There were some issues regarding TV operation, lights out, the bathroom sink has no soap trays etc. I complained to Sandman and had no response for nearly a month. When it did come, (in the form of a phone call) it was revealed that the manager had been relieved of his position and the new manager offered a free night to compensate for our issues. More than fair we thought. All in all it was a great room, conveniently located and quiet.
We expect a much better experience in the future. Recommended!

Room Tip: Try to get a room with a balcony, (in summer.) They advertise a manager on the property, 24/7. If it's important to you, confirm that. The old manager took 3-4 days off during our sojourn.
  • Stayed: May 2013, traveled on business
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1  Thank steelchef2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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