We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Health Inspection necessary”
Review of Boston Pizza

Boston Pizza
Ranked #84 of 197 Restaurants in Penticton
Cuisines: Pizza
Dining options: Late Night, Delivery, Reservations
Restaurant details
Dining options: Late Night, Delivery, Reservations
Osoyoos, Canada
Level 4 Contributor
29 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Health Inspection necessary”
Reviewed March 30, 2014

We stopped for lunch and must say this has to be about the worst BP we have ever been to
pretty unbelievable actually.
The ladies washroom has about five different compartments and only one was O.K. Three
were plugged not even flushed half full of paper etc. door would not stay shut on the one that was not plugged Seemed as if this washroom had been trashed and nobody was doing anything about it.
This really made me wonder what the kitchen was like.
Food was not as fresh as most Bostons we have been at. Lettuce was limp and wilted on our salads.My Thai chicken bites were overcooked little hard.
Had to wait to long for our bill finally got hold of hostess and ask her for it
I cant help but wonder what the CEO of Boston Pizza would do if he ever walked into a
situation like this..

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Caroline W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

89 reviews from our community

Visitor rating
    13
    30
    17
    19
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Princeton
Level 4 Contributor
25 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“not returning anytime soon”
Reviewed October 27, 2013

dropped in for a bite and a drink ... left having neither.... waited to be seated ( ok understandable) but at least have the table and seat cleaned! and give us a chance to sit and read the menue be fore asking if we're ready to order!! WE are customers not cattle, and what s with the water down drinks!!! Yes ... we left ... disappointed ... vowing not to return. Thank goodness there are other of good resturants to choose from in Penticton... maybe mangement should visit them and learn what service is about!!

  • Visited October 2013
    • Atmosphere
    • Service
Helpful?
Thank CJCANUCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver, Canada
Level 3 Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Home town for Boston Pizza”
Reviewed October 10, 2013

One of our favorite places to eat in Penticton..Never had a bad experience and I order
the same dish every time and it is always good. Take your time when you go there
and just relax and enjoy the time you have.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank grnwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
29 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Did they switch the servers & dishwashers?”
Reviewed August 19, 2013 via mobile

We were seriously looking for hidden cameras to confirm we were in a "really bad service" reality show. We were greeted by disorganized, apathetic staff who took longer than 20 min to push 2 patio tables together - in an almost empty restaurant. We were asked by 2 different servers if they could just leave the plates/cutlery in a pile on our table instead of placing them down for the 8 of us. A different server KICKED the patio door open when she didn't foresee carrying pizza may be too much... Food was left on surrounding tables and the ground... It was a bizarre, surreal gong show. I *wish* it would have been bad reality TV.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DeannaandNeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newmarket, United Kingdom
Level 6 Contributor
133 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
“Hit and miss!”
Reviewed August 16, 2013

Our first visit went well, good service and reasonably priced food that tasted delicious (I would recommend the salmon).
However on our second visit (4 days later) it was a disaster. The service was slow, they brought out the kids meals 15 minutes before the adults, my Dad ordered a well done steak that came out rare he sent it back and 10 minutes later it came back medium rare! By this time we had all finished so he just sent it back and said don't bother. In their defence we did get all our drinks refunded but it appears their service (and food) is very hit and miss.

Visited August 2013
Helpful?
Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Boston Pizza also viewed

Penticton, Okanagan Valley
Penticton, Okanagan Valley
 
Penticton, Okanagan Valley
 

Been to Boston Pizza? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing