We had originally booked at the Ramada in Penticton, but after reading the favorable reviews about the Days Inn on Tripadvisor we thought we would give them a call and see if we could get a larger room. Penticton was very booked up for hotels for our dates, but the Days Inn did have a family room with a separate bedroom for the kids with bunk beds for a cheaper price than the one room in the Ramada.
We got in very late and when we pulled the bedspread back on the murphy bed we saw that the sheets were dirty. They had blood on them. Yuck, yuck, yuck. We phoned downstairs and the night clerk came up and changed the bed. She was quite upset too. The next morning I went to the front desk and asked to speak with the manager. I explained nicely that I was quite disgusted and if I had been able to find another hotel we would have checked out immediately. I asked her to ensure that all the bedding in the room was changed that day - including the bunk beds, all sheets and blankets. I was very clear.
I had a feeling though that things were not quite great at this hotel, so I put tiny bits of tape on the edges of the sheets to see if they really got changed. Sure enough when we got back very late in the evening NONE of the sheets or blankets had been changed. Went down to see the night clerk again. It was the same lady (very nice) and she was almost in tears when I told her. I just said I will be down again the the am to speak with the manager yet again.
We went to the front desk in the am to check out and the manager apologized and removed one nights stay from our bill. I didn't bother to try to find out if it was housekeeping or management that tried to lie about changing the sheets.
The hotel itself did SEEM clean but who knows. At the free breakfast the juices all ran out, the garbages were all overflowing.
I don't think I will be staying at a Days Inn again
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- Also Known As:
- Days Inn & Conference Centre Penticton Hotel Penticton
- Days Inn And Conference Centre Penticton
- Days Inn Penticton
- Penticton Days Inn
- Days Inn Hotel Penticton