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Reviewed May 8, 2019

The Sandman in Penticton is very good value, and with advance booking can provide a good room with extra accessibility features. The indoor pool also has superior accessibility. As an elderly couple, we had a number of problems during our recent stay there despite these good facilities. Our problems were thoroughly dealt with by one of the staff members. Many hanks to Jenn for going well beyond the call of duty to provide a solution for us. You made our holiday a success, and we have already booked another week next year!

Room tip: Book early and directly with the hotel for possible rates
Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Jon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harley E, General Manager at Sandman Hotel Penticton, responded to this reviewResponded May 8, 2019

Hello Jon B, Thank you for taking the time to share your recent stay at the Sandman Hotel Penticton. We value your feedback and appreciate you sharing your experience with us. I will share your kudos with Jenn and the rest of the team. We will look forward to having you stay with us again.

Kind Regards,

Harley E.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2019 via mobile

Great hotel! We have stayed a few times but our last visit was awesome. The front desk clerk Ana was amazing! Upgraded our room even though the hotel was pretty busy. Always a great stay, will be back again!

Date of stay: March 2019
Trip type: Traveled as a couple
Thank Krystal-Dawn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harley E, General Manager at Sandman Hotel Penticton, responded to this reviewResponded May 3, 2019

Hello Krystal-Dawn P, Thank you for taking the time to let us know about your stay at the Sandman Hotel Penticton. We are happy you enjoyed your stay and upgrade. I will be sure to pass along your kind words to the staff and management. We will see you again in the near future.

Warm Regards.

Harley E.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2019 via mobile

The stay was good, the room was clean. My wife blew a breaker with the blow dryer, microwave and iron all running but maintenance fixed it within 5 minutes. Nice hot tub and pool area. Will stay here again.

Date of stay: April 2019
Trip type: Traveled with family
Thank Dbarth01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harley E, General Manager at Sandman Hotel Penticton, responded to this reviewResponded April 30, 2019

Hello David, Thank you for your recent review. We are pleased to hear you enjoyed your stay and thank you for your great comments about our hotel and staff. We look forward to having you stay with us again in the near future.

Warm Regards,

Harley E.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2019 via mobile

We loved the poolside room for its convenience with the kids. Rooms were clean and we didnt hear any noise from other rooms. There happen to be a line up checking in, but front desk staff were very fast and friendly so it went quick. Would recommend staying here.

Date of stay: April 2019
Trip type: Traveled with family
Thank Arransk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harley E, General Manager at Sandman Hotel Penticton, responded to this reviewResponded April 29, 2019

Hello Shawna, Thank you for sharing your recent stay at the Sandman Hotel Penticton. I am happy you were able to enjoy the pool and enjoyed your stay. We appreciate your comments and are looking forward to having you stay with us again.

Warm Regards,

Harley E.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2019 via mobile

My work has me travelling often and I always choose the sandman locations. Penticton has a great location, close to the beach. Full kitchens and access to a pool and Denny’s is right there. The staff are always attentive and helpful. The rooms are always clean and the kitchens are well equipped. My only frustration is the electronic key system that is sensitive to magnetic issues causing it not to work and having to have it re-programmed. Overall a great place. Will always come here even for holiday.

Date of stay: April 2019
Trip type: Traveled on business
Thank neal m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harley E, General Manager at Sandman Hotel Penticton, responded to this reviewResponded April 22, 2019

Hello Neal M, Thank you for your recent review. I have shared your comments to the team and are happy you enjoyed your stay. Your feedback is very much appreciated and we hope we will have the opportunity to have you stay again for work or a holiday getaway in the not so distant future.

Warm Regards,

Harley E.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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