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“Room for improvement” 2 of 5 bubbles
Review of Sandman Hotel Penticton

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Sandman Hotel Penticton
Ranked #31 of 44 Hotels in Penticton
Prince George bc
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Room for improvement”
2 of 5 bubbles Reviewed June 13, 2012

Very short for towels, only 1(one) of each size.
Not every room has a simple fridge or cooler
Rooms are very stuffy not very fresh!
Rooms are very small
Unless your room is pool side it is a long........way to the pool
The pool it self is very small..only 3 feet deep very dark at night
The hot tub switch is a guessing game as to were it is, not marked very well
Do not get a corner room, as early moring deliveries ar very loud!!!
Last but not least ......................They do not offer a "Senior' Rate!!!!!!!!!!!!!! .

Room Tip: check around for a better room one that offers and will cater and accomodate the CUSTOMER with no...
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  • Stayed May 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Edna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SANDMANPENTICTON, General Manager at Sandman Hotel Penticton, responded to this review, June 15, 2012
Thank you for your comments and staying with Sandman Penticton. I did want to respond to a few of your concerns and I would welcome the opportunity to discuss further with you at your leisure.
Sandman Penticton in a room with one bed (for example) will supply 4 bath towels, 2 hand towels and face cloths; we will always deliver more towels on request. In fact we are always available 24 hours a day for guest requests or concerns. Our pool is located in the center of the hotel on the ground floor and has four entrances for guests to use to enjoy our pool. I apologize that you were unable to locate the whirlpool on/off switch, we do have 4 directional signs in place but it seems that we may have to add additional or relocate the existing signage. You mentioned that Sandman Penticton doesn’t offer a senior rate, however, we have a senior’s rate for those 55 plus that we gladly offer. Along with promotional rates that can sometimes be cheaper then seniors rate. Again, thank you for your comments and it was our pleasure having you as our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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226 reviews from our community

Traveler rating
    35
    51
    70
    38
    32
See reviews for
48
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Seattle, Washington
Level Contributor
181 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed May 16, 2012

I was here by myself with a large tour group.....still, I had a great nites sleep, clean room, and friendly staff.

Room Tip: Get a room away from the pool sides of the motel!
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  • Stayed May 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jimbob51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed May 1, 2012

Fairly comfortable room. I was right by the stairwell (2nd floor)so quite noisy from people coming and going. Had a room facing the indoor pool which added to noise factor so next I will ask for one to the outside. Bathroom plumbing leaked and the tub fixtures were a bit hard to figure out. Other than that a good place to stay although a little far from downtown area. Right next to the convention center was nice as i was attending a conference. Staff was helpful and friendly. Room was clean and normal for a sandman. Pool was clean. Denny's onsite.

  • Stayed April 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nscott6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SANDMANPENTICTON, General Manager at Sandman Hotel Penticton, responded to this review, May 8, 2012
Thank you for taking the time to write a review for Sandman Penticton. Your comments are valued and appreciated. Although we try not to rent out rooms in high traffic areas (stairwells, elevators, vending areas) sometimes we have no choice due to availablity.

Your suggestion of asking for an exterior facing room would reduce the amount of pool noise and provide you with a lovely view of Penticton. We do keep strict pool hours in order for all our guests to enjoy the pool but also to minmize any potential noise in the morning and evening.

Again, Thank you for your comments. We look forward to having you as our guest in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Deer, Canada
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 29, 2012

We were headed to Princeton - only to be sent back because of an accident. Arrived at this hotel - they had a room for us - cancelled the other reservation in Princeton for us! I spent the day at the hotel - they offered a lounge for me to spend the afternoon in - third floor - I plugged in my a/c adapter and spent the day on line. I forgot it behind when I left- called later and sure enough they had it at the desk! Amazing service! Wud definitely recommend it!

  • Stayed April 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sammarammadingdong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SANDMANPENTICTON, General Manager at Sandman Hotel Penticton, responded to this review, May 8, 2012
What I believe sets Sandman apart from others is the genuine serivce we provide to all our guests and thank you for addressing it in your review. We are grateful for your reveiw and the time you spent to write it. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 23, 2012

I live in Penticton, and go to the Sandman about every two months. Irene the front desk clerk is so helpful, and Ken, the Super, is just that, Super. The only thing they need to do is update their tv's.

Room Tip: Be sure and get a poolside room. The hot tub is great.
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank glenntBc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirabel, Canada
Level Contributor
113 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed March 25, 2012

Five coworkers and I stayed rented six kitchenettes for three weeks at this hotel, and had no issues whatsoever. It did occasionally get a bit busy/noisy with sports teams and kids, but calm was restored during the quiet hours. Service was good, the hotel has a nice indoor pool and hot tub court, but limited workout and laundry facilities. It's only a short walk to the beach and parks, but several blocks away from downtown, though several restaurants exist nearby. I would go back to this location on a future trip.

  • Stayed March 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Guy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawson Creek, British Columbia, Canada
1 review
5 of 5 bubbles Reviewed March 24, 2012

This hotel was one of the best places i have stayed before in my life=) Its very clean and the pl there are very nice and caring they go out of there way to make sure the guest are happy with there room and everythgin else around them ! I will be deff. staying there again in the furture =))

  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cherise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandman Hotel Penticton

Property: Sandman Hotel Penticton
Address: 939 Burnaby Ave, Penticton, British Columbia V2A 1G7, Canada
Location: Canada > British Columbia > Okanagan Valley > Penticton
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 44 Hotels in Penticton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sandman Hotel Penticton 3*
Number of rooms: 141
Official Description (provided by the hotel):
Located in the heart of Okanagan Valley wine country, Sandman Hotel Penticton is extremely well situated for guests to take advantage of all local amenities. Featuring two large lakes, a new destination casino, 70 world-class wineries and dozens of golf courses, Sandman Hotel Penticton is a great choice for your next vacation. Also catering to business travelers, this hotel has all the modern amenities such as high-speed Internet, a business centre, and meeting facilities. Sandman Hotel Penticton makes your travels a breeze. ... more   less 
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Also Known As:
Penticton Sandman Hotel
Sandman Inn Penticton

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