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Best Western Inn at Penticton
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Reviews (704)
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All reviewsoutdoor poolthe breakfast areaplayground equipmentmotel stylebreakfast was excellenthot tublarge courtyardskaha lakeplay areafree breakfastbbq areahot breakfastgreat for familiesfront desk staffyogurtpull out couchgreat place to stay
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Reviewed August 29, 2013

Have stayed at this Best Western numerous times over the past decade. The rooms have always been clean, and upgrades are constantly being made to the facilities. The hotel is suitable for families, including: two pools, playground and sandbox, kids movie night in the summer, and semi-enclosed courtyard. The complimentary breakfast is better than what you'd expect to receive.

  • Stayed: August 2013, traveled with family
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Thank Chad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at Best Western Inn at Penticton, responded to this reviewResponded August 31, 2013

Dear Chad S,

We would first like to thank you for your review with regards to your recent stay with us! Our team is appreciative of the ratings you've given us and it is very gratifying to hear that you return to stay with us on a regular basis. We take great pride in providing a family friendly environment for our guests to enjoy when they stay with us, and we are pleased to know that you received the quality level of accommodations you deserve as one of our valued guests.

We thank you for your business and we hope you see you again on your next visit to Penticton!

Kind Regards,
Betsy Hogg
General Manager
Best Western PLUS Inn at Penticton
250-493-0311

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2013

This hotel had two pools for me to enjoy with our grandchildren. We enjoyed the movie night and the proximity to the beach as well. They loved the breakfast, especially the waffles. We went wine touring and found restaurants and shopping in close proximity.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Best Western
Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at Best Western Inn at Penticton, responded to this reviewResponded August 29, 2013

Dear William F,

We would first like to thank you for your review with regards to your recent stay with us! Our team is appreciative of the ratings you`ve given us. It is great to hear that your received the quality experience that you deserve as one of our valued guests. Our property is very family friendly and it is nice to hear you were pleased with that aspect as well as the location!

We would like to thank you for your business and we hope you will return to stay with us again on your next visit to Penticton!

Kind Regards,
Betsy Hogg
General Manager
Best Western PLUS Inn at Penticton
250-493-0311

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2013

The Best Western at Penticton is that rare hotel, one that is particularly appropriate for a family travelling with young active children. The location is within walking distance of Skaha beach and the hotel itself is provided with facilities for the active youngster. The hotel is built around a grass play area which contains swings and slides, has a reading area provided with books and even has a small area where films can be shown outdoors for the children at night. The pool is in this grassy area and is handsome and well provided with recliners for those with sunning more than swimming on their minds. There is also a very decent indoor pool. This is not a grand hotel and the public areas are small and the well kept rooms are somewhat basic, but everything that you need is there. The staff is friendly and helpful, and the complimentary breakfast is quite adequate.

  • Stayed: August 2013, traveled with family
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1  Thank oldozfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at Best Western Inn at Penticton, responded to this reviewResponded August 29, 2013

Dear Oldozfan,

We would first like to thank you for your review with regards to your recent stay with us! Our team is extremely pleased to hear that you experienced the quality level of accommodations that you deserve as one of our valued guests! We take great pride in providing our courtyard and pool areas for our guests and we are glad to know you were able to make use of those amenities!

We thank you for your business and we hope to see you again on your next visit to Penticton!

Kind Regards,
Betsy Hogg
General Manager
Best Western PLUS Inn at Penticton
250-493-0311

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2013

We stayed here on our way back from the Kootenays because we wanted to spend an afternoon visiting wineries on the Naramata Bench (a very enjoyable thing to do if you have never tried it, I strongly suggest a visit to Elephant island for the stellaport and a new winery named Ruby Blues). We used to stay at the inn when our sons attended the Okanagan hockey school, but it had been a number of years. The inn is really a fancy motel, with 2 stories of rooms surrounding a medium sized pool in a grass and treed garden area. There is an indoor pool at the other end of the property that we did not visit. When we arrived the place was full with a car show in town, we got the last room because we had a reservation and were upgraded to a suite at the back. The suite consisted of 2 bedrooms, 2 baths, and a combined living room, eating area and kitchen. Everything was very clean, each room had a TV, the beds were good, and the bathrooms clean. The rooms are a bit on the small side, and tight if you want to keep your luggage in the bedroom with you. The decks are common along the back (which is an unfortunate part of the design) and there is a common walkway along the front of the rooms. The breakfast room is upstairs off of the reception area at the front of the complex. Hotel inclusive breakfasts are generally simple affairs and dominated by carbs, but this one is better and included eggs and sausage/bacon, small pastries, and a variety of fruits. Coffee was good and juices less processed than most. I would recommend the inn for travellers or visitors to Penticton.

Room Tip: I suspect an upper room is quieter, and we found the back rooms quiet.
  • Stayed: June 2013, traveled as a couple
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1  Thank JohnAnn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at Best Western Inn at Penticton, responded to this reviewResponded August 29, 2013

Dear JohnAnn B,

We would first like to thank you for your review with regards to your recent stay with us! We are appreciative of the ratings you`ve given us and we are pleased to know that you enjoyed your stay. It is nice to hear that you were able to enjoy some of the amenities we offer to our guests such as our pool(s) and courtyard, and our breakfast.

We thank you for your business and we hope to see you again on your next visit to Penticton!

Kind Regards,
Betsy Hogg
Best Western PLUS Inn at Penticton
250-493-0311

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2013

We call the Best Western in Pentiction our holiday resort. There is an indoor/outdoor pool hot tub, beautiful courtyard 1 block from Skaha beach excellent staff. The City is a holiday in itself the weather is hot and the beaches are amazing.

  • Stayed: August 2013, traveled as a couple
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank Randy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at Best Western Inn at Penticton, responded to this reviewResponded August 24, 2013

Dear Randy S,

We would first like to thank you for your review with regards to your recent stay with us! We are appreciative of the ratings you have given us. It is gratifying to know that we are able to provide the quality level of accommodations and service that you deserve as one of our valued guests, and we are pleased to know you enjoyed your stay. It certainly is a beautiful city, and we hope you return to visit us again in the near future!

Thank you for your business!

Kind Regards,
Betsy Hogg
General Manager
Best Western PLUS Inn at Penticton
250-493-0311

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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