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“Poor customer service”
Review of Sage and Vines - CLOSED

Sage and Vines
Dining options: Reservations
Restaurant details
Dining options: Reservations
Penticton, Canada
Level Contributor
9 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Poor customer service”
Reviewed October 10, 2012

I went with a group of co-workers and the kitchen staff got more than half of the order wrong! There was no apology for the mix ups. Fish fillet was not cooked.

Helpful?
Thank Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

39 reviews from our community

Visitor rating
    14
    12
    4
    4
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Vernon BC Canada
Level Contributor
43 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Not exactly terrible, but...”
Reviewed October 7, 2012

On a recent visit to Penticton, we were interested in trying this place for lunch based on tripadvisor reviews.

First the good:

- you enter off the street to a lovely courtyard, lots of great seating, very charming. We chose to eat inside because it was a bit chilly. But definitely would be very nice sitting outside in warmer weather.

- the house wines are Hester Creek and at $5.75 a glass are well priced.

- the service was good and our waitress was attentive.

Now for the bad:

- one of us had the BBQ Pork Chop Sandwich (think steak sandwich but with a pork chop). Although it had a nice bbq flavour, the bone in pork chop made it very difficult to cut around which was compounded by the fact the pork chop itself was very tough.

- the other one of us had the Shepherd's Pie, which was preheated poorly (with very hot and very cold spots), lots of liquid on the bottom and very bland. There was a side of sweet thai chili sauce for seasoning accompanying the Shepherd's Pie (which in itself is a bit of a weird combination). Just ended up putting on a lot of salt and pepper instead which helped.

- the bathroom location is in the middle of the dining room with tables all around it. You can hear the towel dispenser quite noticeably. Very strange and a bit off-putting.

I would recommend on warm days having a nice glass of wine with friends in the courtyard, but sorry... the food just didn't cut it for us this time.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank georgie773
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penticton, British Columbia, Canada
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“European feel, Great bistro!”
Reviewed August 27, 2012

Very cute environment. Loved the outdoor patio! Enjoyed wine in a nice sheltered breeze and a delightful lunch with friends!

Visited September 2011
Helpful?
Thank Leisha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penticton, British Columbia, Canada
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“New and Getting Better.........”
Reviewed July 13, 2012

Lovely atmosphere, great place for lunch or dinner. Not a fast food restaurant, so sit, relax enjoy and lovely glass of Okanagan wine, and savour the moment. Chef the winner two years in a row of the "Soup Bowl" competition - delicious! Great menu to choose from, daily specials, very affordable, good wine selection and a decent Single Malt Inventory.

Congrats to Aaron, for bringing this dining experience to Penticton. Make reservations, it's always helpful to a restaurant to know how many staff they should have on...... relax and enjoy.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Judi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penticton, Canada
Level Contributor
77 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Best kept little secret in Penticton for an excellent meal, fair price and great service!”
Reviewed July 8, 2012

You'll find it tucked into the middle of the 600 block on Main Street. Make it a must for lunch or dinner.

Visited June 2012
Helpful?
Thank Cherbal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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